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+---- Thread: Random Stuttering 15+ minutes into 720p (/showthread.php?tid=111566)
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Random Stuttering 15+ minutes into 720p - BEKO86 - 2011-10-03
I am suffering from Random Stutters, usually occur 3-4 times during a film, usually last 10-20 seconds.
Pausing and replaying speeds up it returning to normal.
I am on WHS11 64bit, not a graphics card issue as I swapped from Nvidia to AMD recently, which improved playback in general but this annoying bug was still there.
All types of 720p and it also affects SD but to a lesser extent.
Any help is appreciated, I have had this problem for ages now and have searched thoroughly.
- BEKO86 - 2011-10-04
A reboot does not affect it, as it still happens.
I am on a HP Microserver with 8gb RAM (4gb only for XBMC I know).
Going to try a reinstall later tonight see if that makes any difference.
- outatouch0 - 2011-10-05
If you are saying everything worked fine before. You changed your video card and now have a new problem... The first thing to rule out is video card related issues. Did you do a proper complete uninstall of the old video drivers and software? Did you do a clean instal of your new video card drivers?
Next, do you have the latest drivers (from the website not the CD that came with it) for your new video card? Are the settings correct?
EDIT: Oops, I re-read your post. Okay so an ongoing problem a new GPU did not fix. If you are buffering then it may indicate your GPU is not getting the data fast enough to display the video. That would suggest a bandwidth problem. Where are your video files stored? On a network?
- BEKO86 - 2011-10-05
Files are stored locally / on a USB2 2TB WD external hard drive.
I will play a film tonight, note where the problem occurs then move the film to a different location and try again.
- BEKO86 - 2011-10-06
Re installed XBMC, same issue. Not tried moving file yet.
- DJVege - 2011-10-06
Turn on debug mode and post the log, please.
- jhsrennie - 2011-10-06
I wonder if the server is doing some background task that momentarily thrashes the disks. You could run Performance monitor and watch Logical disk/Avg Queue and Disk bytes/sec. Leave it running while you watch a video. When you get a stutter immediately alt-Tab to Performance Monitor and see if there was a spike in the disk activity at the time of the stutter.
JR
- BEKO86 - 2011-10-06
Thanks I appreciate the input,
Log - http://pastebin.com/vpW9aH9i
Resource Monitor is on I am about to try the video again.
- BEKO86 - 2011-10-06
Okay so it looks like Trustedinstaller.exe. Any advice?
- BEKO86 - 2011-10-06
I have put windows update to manual. Hopefully that will make a difference.
- outatouch0 - 2011-10-06
BEKO86 Wrote:Files are stored locally / on a USB2 2TB WD external hard drive.
I will play a film tonight, note where the problem occurs then move the film to a different location and try again.
so did you find a difference between files played from your internal hard drive and your external USB hard drive?
Windows Update with Win7 should not be the cause of the interference of your video playback. So you still have the issue with auto updates off?
Are you able to disable/uninstall the 'trusted installer' service/program ?
- jhsrennie - 2011-10-06
A quick Google for Trustedinstaller.exe finds lots of info, including a forum posting from someone saying it makes their HD playback stutter. You've obvious been Googling since several posts suggest tinkering with Windows Update.
JR
- BEKO86 - 2011-10-06
outatouch0 Wrote:so did you find a difference between files played from your internal hard drive and your external USB hard drive?
Windows Update with Win7 should not be the cause of the interference of your video playback. So you still have the issue with auto updates off?
Are you able to disable/uninstall the 'trusted installer' service/program ?
Windows Home Server 2011, which is effectively windows home server 2008, which I believe correct me if wrong, built with parts of Vista.
- BEKO86 - 2011-10-06
jhsrennie Wrote:A quick Google for Trustedinstaller.exe finds lots of info, including a forum posting from someone saying it makes their HD playback stutter. You've obvious been Googling since several posts suggest tinkering with Windows Update.
JR
Yep! I have yet to watch a full film though, I will update with results when I have.
- BEKO86 - 2011-10-06
Gutted, not solved the issues, I am going to have to dig deeper but something is definitely maxing the CPU out!
It doesnt seem as bad though, whether thats me or not I dont know.