XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-15
since last 2-3 weeks XBMC crashes especially if its minimised to the taskbar ( i.e in the background state). Within 2-5 minutes the Load Library DBGHELP.DLL error surfaces and xbmc crashes. I have uninstalled & fresh Installs with complete rescraping & build up of my media libraries + disabling & loading without any addons but this keeps on happening. As well as this xbmc is crashing randomly & very frequently .
WIN 7x64 + Eden 11+ Confluence / Aeon nox ( happening in any skin)
02:17:45 T:7660 INFO: Python script stopped
02:17:45 T:7660 DEBUG: Thread XBPyThread 7660 terminating
02:17:45 T:7288 DEBUG: waiting for python thread 80 to stop
02:17:45 T:7288 DEBUG: python thread 80 destructed
02:17:45 T:7288 DEBUG: started alarm with name: actors.service
02:21:20 T:7288 ERROR: exception in CApplication::FrameMove()
02:21:21 T:7288 ERROR: Previous line repeats 10 times.
02:21:21 T:7288 ERROR: CApplication::FrameMove(), too many exceptions
full debug log -------->http://pastebin.com/SRXJwpRP
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - Death-Axe - 2012-04-15
It's funny I was getting that too from time to time. Stopped after I got rid of the official trakt plugin though..
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-15
I do Not Have Trakt plug in.. heck I tried leaving minimised WITHOUT any plugin and reproduced this ?
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - Death-Axe - 2012-04-15
I've no idea mate. When it did this for me there was no indication on to what had caused the dll error exactly, and the crash dump was an empty file all the times it happened.
Not sure why there's a crash dump if no data is put into it, But hey we seem to be the minority so no one cares (or so I am told).
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-16
I totally feel you .. death-axe.. well I feel your sentiments & not ..on a serious note I have now minimised my xbmc window to a tiny speck rather then minimise to task bar for now .. untill someone chips in and helps ..
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - kricker - 2012-04-16
The devs do care about any true reproducible bug. If we can not reproduce it, it is hard for them to fix it.
@shaktoo, you need to turn on debugging then reproduce the issue and post that log.
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - the_stag - 2012-04-16
I just had this happen to me too over the weekend at least two times. I just turned on debugging and can post that when I get a dump file. Here is my log if it helps.
Code: 20:08:13 T:2592 NOTICE: -----------------------------------------------------------------------
20:08:13 T:2592 NOTICE: Starting XBMC (11.0 Git:20120321-14feb09), Platform: Windows 7, 64-bit (WoW) Service Pack 1 build 7601. Built on Mar 21 2012 (compiler 1600)
20:08:13 T:2592 NOTICE: AMD Phenom(tm) II X4 955 Processor
20:08:13 T:2592 NOTICE: Desktop Resolution: 1920x1080 32Bit at 59Hz
20:08:13 T:2592 NOTICE: Running with administrator rights
20:08:13 T:2592 NOTICE: Aero is disabled
20:08:13 T:2592 NOTICE: special://xbmc/ is mapped to: D:\Program Files (x86)\XBMC
20:08:13 T:2592 NOTICE: special://xbmcbin/ is mapped to: D:\Program Files (x86)\XBMC
20:08:13 T:2592 NOTICE: special://masterprofile/ is mapped to: C:\Users\Media\AppData\Roaming\XBMC\userdata
20:08:13 T:2592 NOTICE: special://home/ is mapped to: C:\Users\Media\AppData\Roaming\XBMC\
20:08:13 T:2592 NOTICE: special://temp/ is mapped to: C:\Users\Media\AppData\Roaming\XBMC\cache
20:08:13 T:2592 NOTICE: The executable running is: D:\Program Files (x86)\XBMC\XBMC.exe
20:08:13 T:2592 NOTICE: Local hostname: Darkwing
20:08:13 T:2592 NOTICE: Log File is located: C:\Users\Media\AppData\Roaming\XBMC\xbmc.log
20:08:13 T:2592 NOTICE: -----------------------------------------------------------------------
20:08:13 T:2592 NOTICE: Setup SDL
20:08:13 T:2592 NOTICE: Found screen: Generic PnP Monitor on ATI Radeon HD 4290, adapter 0.
20:08:13 T:2592 NOTICE: Primary mode: 1920x1080 @ 59.94 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 640x480 @ 59.94 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 640x480 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 640x480 @ 73.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 640x480 @ 75.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 720x480 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 800x600 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 800x600 @ 72.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 800x600 @ 75.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1024x768 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1024x768 @ 70.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1024x768 @ 75.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1152x648 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1152x864 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1152x864 @ 75.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1280x720 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1280x768 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1280x800 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1280x960 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1280x1024 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1280x1024 @ 75.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1360x768 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1366x768 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1440x480 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1440x900 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1440x900 @ 75.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1600x1200 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1680x1050 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1776x1000 @ 29.97i - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1776x1000 @ 30.00i - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1776x1000 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Previous line repeats 2 times.
20:08:13 T:2592 NOTICE: Additional mode: 1920x1080 @ 59.94 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1920x1080 @ 60.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1920x1080 @ 24.00 - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1920x1080 @ 29.97i - Full Screen
20:08:13 T:2592 NOTICE: Additional mode: 1920x1080 @ 30.00i - Full Screen
20:08:13 T:2592 NOTICE: load settings...
20:08:13 T:2592 NOTICE: special://profile/ is mapped to: special://masterprofile/
20:08:13 T:2592 NOTICE: loading special://masterprofile/guisettings.xml
20:08:13 T:2592 NOTICE: Getting hardware information now...
20:08:13 T:2592 NOTICE: Checking resolution 12
20:08:13 T:2592 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
20:08:13 T:2592 NOTICE: Loaded playercorefactory configuration
20:08:13 T:2592 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
20:08:13 T:2592 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
20:08:13 T:2592 NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
20:08:13 T:2592 NOTICE: No settings file to load (special://masterprofile/advancedsettings.xml)
20:08:13 T:2592 NOTICE: Default DVD Player: dvdplayer
20:08:13 T:2592 NOTICE: Default Video Player: dvdplayer
20:08:13 T:2592 NOTICE: Default Audio Player: paplayer
20:08:13 T:2592 NOTICE: Disabled debug logging due to GUI setting. Level 0.
20:08:13 T:2592 NOTICE: Log level changed to 0
20:08:13 T:2592 NOTICE: Loading media sources from special://masterprofile/sources.xml
20:08:24 T:3104 ERROR: CRemoteControl::Connect - failed to connect
20:08:33 T:2592 NOTICE: initializing playlistplayer
20:08:33 T:2592 NOTICE: DONE initializing playlistplayer
20:08:41 T:3984 NOTICE: -->Python Interpreter Initialized<--
20:08:41 T:3984 NOTICE: downloader ARGV: ['']
20:08:41 T:3992 NOTICE: -->Python Interpreter Initialized<--
20:08:41 T:3996 NOTICE: -->Python Interpreter Initialized<--
20:08:41 T:3988 NOTICE: -->Python Interpreter Initialized<--
20:08:41 T:2592 NOTICE: CApplication::UpdateLibraries - Starting video library startup scan
20:08:42 T:2592 NOTICE: CApplication::UpdateLibraries - Starting music library startup scan
20:08:42 T:4008 NOTICE: VideoInfoScanner: Starting scan ..
20:08:42 T:2592 NOTICE: initialize done
20:08:42 T:2592 NOTICE: Running the application...
20:08:42 T:2592 NOTICE: Webserver: Starting...
20:08:43 T:2592 NOTICE: WebServer: Started the webserver
20:08:43 T:2592 NOTICE: starting upnp server
20:08:43 T:2592 NOTICE: starting upnp renderer
20:08:43 T:2592 NOTICE: ES: Starting event server
20:08:43 T:4068 NOTICE: ES: Starting UDP Event server on 0.0.0.0:9777
20:08:43 T:4068 NOTICE: UDP: Listening on port 9777
20:08:48 T:4008 NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:06
20:08:49 T:4016 NOTICE: -->Python Interpreter Initialized<--
20:08:50 T:3988 NOTICE: Artwork Downloader: ## Service - Run at startup: False
20:08:50 T:3988 NOTICE: Artwork Downloader: ## Service - Delayed startup: 00 minutes
20:08:50 T:3988 NOTICE: Artwork Downloader: ## Service - Run as service: False
20:08:50 T:3988 NOTICE: Artwork Downloader: ## Service - Time: 15:00
20:08:51 T:4012 NOTICE: My Music: Scanning for music info using worker thread, operation took 00:08
20:08:51 T:4016 NOTICE: StorageServer Module loaded RUN
20:08:51 T:4016 NOTICE: StorageClient-0.9.2 Starting server
20:08:51 T:4016 NOTICE: StorageServer-0.9.2 Storage Server starting C:\Users\Media\AppData\Roaming\XBMC\userdata\Database\commoncache.db
21:08:52 T:3528 NOTICE: -->Python Interpreter Initialized<--
21:10:22 T:2592 ERROR: exception in CApplication::FrameMove()
21:10:22 T:2592 ERROR: Previous line repeats 10 times.
21:10:22 T:2592 ERROR: CApplication::FrameMove(), too many exceptions
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - kricker - 2012-04-16
The log will probably only be of use when debugging is turned on.
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-16
@kricker , thanks for the reply .. the pastebin log is the debug log. debug started along line 438 .. & the error happens right at the end prior to that there are no errors ( only error is of no music db available as I had not rescanned my music library at that stage)
if you want me to paste the debug log here will do so
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - kricker - 2012-04-16
My log comment was meant for the_stag. His log level is showing as 0, which is not debugging.
As for your log shaktoo, no need to post it here, pastebin is preferred. Just fixing your link so it can just be clicked on would be great.
(2012-04-15, 05:02)shaktoo Wrote: I do Not Have Trakt plug in.. heck I tried leaving minimised WITHOUT any plugin and reproduced this ? Did you reproduce this without any add-ons installed?
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-16
yes I did reproduce this with just the default xbmc install , minimising it to the taskbar produced this error
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-17
here is another most recent full debug log
http://pastebin.com/0bjacAY1
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - Death-Axe - 2012-04-17
Nm that. so here was mine http://forum.xbmc.org/showthread.php?tid=128243 was causing the same crash.
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - kricker - 2012-04-17
@Deathaxe
I personally read about 25 new posts a day, trying to help where I can as well as work and take care of family life. I can't always figure out which post/reports are simiar to others. That's what up with us sometimes.
RE: XBMC Crashing In Minimised background state with LoadLibrary"DBGHELP.DLL" Error - shaktoo - 2012-04-17
@kricker, please do not rush , these are all trivial matters, Family & work commitments are everything , We certainly appreciate everyone & anyone who take their time to help us out ... you guys ( all dev's , team XBMC ) are doing such a great job and we wouldn't wish anything but good luck & Praise for you guys
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