[Tobby]

There should really be a sticky with this information.

Do you have the same problem?

- I can't update via TMDB and I get "Unable to connect to remote server".
- I have no problem updating music, tv-shows etc.
- I can still chose different posters and fanarts for movies that already have info.

If you agree to all of the above statements this should help you:

Go to System > Add-ons > Get add-ons > All add-ons > Video add-ons > YouTube (in XBMC)

When you have done that press install and then restart XBMC. Hope that helps.

Tobby

[defyreality]

dunno how this works (maybe the error stems from trailer downloads??) but it worked for me.

for confluence skin
System > Add-ons > Get add-ons > All add-ons > Video add-ons > YouTube

same for night, etc.. using XBMC 10.1 on windows.


Thanks much, have been plagged by this error for a few days.

[Tobby]

dunno how this works (maybe the error stems from trailer downloads??) but it worked for me.

for confluence skin
System > Add-ons > Get add-ons > All add-ons > Video add-ons > YouTube

same for night, etc.. using XBMC 10.1 on windows.


Thanks much, have been plagged by this error for a few days.

Me too. Happy to help.

[Tobby]

bump

[drdaz]

There should really be a sticky with this information.

Umm... There should really be a bug report for this. This is insane - there shouldn't be an (invisible!) dependency from the scraper add-ons to the YouTube add-on.

Anybody know if there's an issue opened about this?

[spiff]

humm. there should be no invisible dep. we have left an old tmdb scraper (without the youtube code) in the main tree, it should immediately be updated to the newer version from the repo which has the dependency listed. what version are you at?

[GCWB]

I have this issue today, first time I've scraped in about 2 weeks. Can't update my TV Shows. It scraped half of them (I think they may have had the .nfo's already exported, as they were added again thanks to a mass-renaming of files) but the rest it won't.

It came up with the above message.

Please help!

[s_senaratna]

Same for me trying scrap using TVDB, but started saying...
Unable to connect to remote server

[GCWB]

I can't scrape 'In Living Color', and it's really frustrating me, I've just updated to the latest release with no luck.

Need help with this! Is there anyway I can manually scrape the information? I checked the site on TVDB.

It's here! http://thetvdb.com/?tab=series&id=78441&lid=7

Scrape Gah-damnit!

[Tobby]

humm. there should be no invisible dep. we have left an old tmdb scraper (without the youtube code) in the main tree, it should immediately be updated to the newer version from the repo which has the dependency listed. what version are you at?

I'm updating every day to newest nightly.

Also, this is only tested for TMDB. I haven't had any problem with TVDB.

[graymoment]

There should really be a sticky with this information.

Do you have the same problem?

- I can't update via TMDB and I get "Unable to connect to remote server".
- I have no problem updating music, tv-shows etc.
- I can still chose different posters and fanarts for movies that already have info.

If you agree to all of the above statements this should help you:

Go to System > Add-ons > Get add-ons > All add-ons > Video add-ons > YouTube (in XBMC)

When you have done that press install and then restart XBMC. Hope that helps.

Tobby

I'm having the same error when the library attempts to auto update, but the above solution does not work for me.

I already had the Youtube add-on enabled, but for the purposes of troubleshooting, I uninstalled the add-on, closed XBMC, reopened and installed the add-on, closed XBMC, and then re-opened XBMC. When the auto-updater started, the same error popped up.

Anyone else have a different solution?
Here is by debugging log data.

[jhsrennie]

To take an example error from your log:

Code:

DEBUG: CIMDB::InternalFindMovie: Searching for 'die hard 2 us-1' using The MovieDB scraper (path: 'C:\Users\Luke\AppData\Roaming\XBMC\addons\metadata.themoviedb.org', content: 'movies', version: '1.4.3')
  DEBUG: scraper: CreateSearchUrl returned <url>http://api.themoviedb.org/2.1/Movie.search/en/xml/57983e31fb435df4df77afb854740ea9/die%20hard%202%20us%2d1</url>
  DEBUG: FileCurl::Open(0842F16C) http://api.themoviedb.org/2.1/Movie.search/en/xml/57983e31fb435df4df77afb854740ea9/die%20hard%202%20us%2d1
   INFO: XCURL::DllLibCurlGlobal::easy_aquire - Created session to http://api.themoviedb.org
  DEBUG: FileCurl::Open(0A69FCB8) http://feeds.feedburner.com/xbmc
   INFO: XCURL::DllLibCurlGlobal::easy_aquire - Created session to http://feeds.feedburner.com
WARNING: XFILE::CFileCurl::CReadState::FillBuffer: curl failed with code 7
  ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
  DEBUG: FileCurl::Close(0842F16C)

XBMC is attemption to open http://api.themoviedb.org/2.1/Movie.sear...2%20us%2d1 and it's getting an error 7, which means it couldn't connect to api.themoviedb.org.

You can check the Internet connectivity using curl, which you can download from http://curl.haxx.se/. Open a command prompt and type (or copy and paste) the command:

Code:

curl "http://api.themoviedb.org/2.1/Movie.search/en/xml/57983e31fb435df4df77afb854740ea9/die%20hard%202%20us%2d1"

When I try it here I get:

Code:

<?xml version="1.0" encoding="UTF-8"?>
<OpenSearchDescription xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/">
  <opensearch:Query searchTerms="die hard 2 us-1"/>
  <opensearch:totalResults>0</opensearch:totalResults>
  <movies>Nothing found.</movies>
</OpenSearchDescription>

and this shows curl was able to connect to api.themoviedb.org, though the search didn't find anything.

JR

[graymoment]

XBMC is attemption to open http://api.themoviedb.org/2.1/Movie.sear...2%20us%2d1 and it's getting an error 7, which means it couldn't connect to api.themoviedb.org.

When I try it here I get:

Code:

<?xml version="1.0" encoding="UTF-8"?>
<OpenSearchDescription xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/">
  <opensearch:Query searchTerms="die hard 2 us-1"/>
  <opensearch:totalResults>0</opensearch:totalResults>
  <movies>Nothing found.</movies>
</OpenSearchDescription>

and this shows curl was able to connect to api.themoviedb.org, though the search didn't find anything.

JR

Thank you for doing the research. I helped me to start thinking about what could be causing my computer to not connect to that site.

I have discovered that the culprit was PeerBlock. TheMovieDB.org is apparently on their "block" list, so no connectivity with that site could be obtained.

[randywintle]

I can confirm youtube is not the culprit for me.

I switched to IMDB and was not seeing the errors, however IDMB really started pulling some whacky names for movies and art, I think TMDB is much better.

It seems like there are two posibilities for this:
1. your connection to the api
2. movies that it cannot find information for

It seems 1 is harder to solve, because it is on a per user basis, but couldn't 2 be solved by skipping any movies it cannot find data for instead of erroring out and requiring you to click?

Just my 2 cents.

Anyways, trying to figure out if I have a good reason for not being able to connect to TMDB because it is effecting m ywindows box and ATV2.

[FishOil]

XBMC Pre 11.0 Git Oct 16

I am able to connect to TMDB just fine with curl, have installed and reinstalled YouTube, TMDB addons all with no effect. Tried the solutions proposed and still get the error "Unable to connect to remote server" The Dharma machines have no issues.

If someone cares to look at the log I can post it.