[JoshEngleman]

Everything had been working perfectly for months until I woke up this morning and nothing would play. Any time I tried to go to my Movies or TV Shows, it would quickly say Operation Timed Out. I tried to re-add my shares, but as soon as I click on the PC to view the folders, I get the timed out error again. I updated to the newest nightly build just in case it was something like that, but it's still happening. Anyone have any idea what it could be?

Also, if I try to access the my media while I'm on my laptop (it's all on my desktop), I have no issues and it plays perfectly.

[Ned Scott]

Need debug log and as many details as you can give: http://wiki.xbmc.org/index.php?title=HOW...og_for_iOS

[PlasmaAu]

I am receiving this problem too, multiple times now. It just started happening yesterday.

---

The xbmc.log shows:

11:22:46 T:109621248 DEBUG: CGUIMediaWindow::GetDirectory (smb://PLASMA/TV Shows/)
11:22:46 T:109621248 DEBUG: ParentPath = [sources://video/]
11:22:46 T:114470912 DEBUG: OpenDir - Using authentication url smb://user:pass@PLASMA/TV%20Shows
11:22:46 T:114470912 ERROR: SMBDirectory->GetDirectory: Unable to open directory : 'smb://user:pass@PLASMA/TV%20Shows'
unix_err:'3c' error : 'Operation timed out'
11:22:46 T:109621248 INFO: Loading skin file: DialogOK.xml
11:22:46 T:109621248 DEBUG: ------ Window Init (DialogOK.xml) ------
11:22:53 T:109621248 DEBUG: ------ Window Deinit (DialogOK.xml) ------
11:22:53 T:109621248 ERROR: GetDirectory - Error getting smb://PLASMA/TV Shows/
11:22:53 T:109621248 ERROR: CGUIMediaWindow::GetDirectory(smb://PLASMA/TV Shows/) failed
11:22:53 T:109621248 DEBUG: CGUIMediaWindow::GetDirectory (sources://video/)
11:22:53 T:109621248 DEBUG: ParentPath = []
11:22:53 T:119566336 DEBUG: Thread Background Loader start, auto delete: 0
11:22:53 T:119566336 DEBUG: Thread Background Loader 119566336 terminating

I'm not sure if I could before, but I can't "ping plasma" (unknown host) from the atv device via ssh.

I tried adding a hosts entry (and confirmed ping worked), however the error in xbmc remained.

I should point out that the error message appears immediately. It does not even try to search for the folder.

Can I run a debug build or something to help diagnose this problem for you?

I notice lots of intermittent threads about this problem, but never any resolution.

Some possible hints:
1) I started using the 'Files' section recently to watch some shows, whether that matters
2) After watching a few videos without issue, I left xbmc just idling at the folder I was playing videos from.
3) I later copied files over wireless (atv is also wireless - bandwidth saturation? *shrug*) to the storage computer (wired), and when I went to try and play them I got the Timed out error.

I wonder if me copying the files (saturating wireless bandwidth?) broke xbmc?

A reboot of xbmc/atv/router has not done anything to fix the problem.

I'd be open to running a custom build to help gather more debug info.

Thanks

[Zerp]

I had this problem right away when I installed this earlier this week, the work around solution ended up being to change the workgroup on the computer hosting the files from "WORKGROUP" to something else.

[Jester]

or look here:
http://wiki.xbmc.org/index.php?title=XBM...Q#Crashing

last entry

[FishOil]

Step one in solving the problem would be to not use a hostname. ALWAYS use the IP when adding an SMB share thru XBMC. It may or may not fix the issue but thats the first step.