[mymymy]

When I start up my alternate profile XBMC just hangs with a black screen with a mouse pointer on it, until eventually I'm prompted to close it as it is not responding.

the main profile seems ok.

log when it crashes: http://pastebin.com/Pfw2eF5T

log when it works: http://pastebin.com/qkHzPLda

[jhsrennie]

I can't see anything obvious in the log. Can you enable debug logging from System settings, System, Debugging (do this from the master profile), then switch to the Kids profile and restart XBMC. After it's hung post the new log file.

I just tried creating a profile called "kids" and it worked fine, so there must be something in the profile that XBMC doesn't like. Try moving the profile folder somewhere then delete the profile and create a new blank profile. Then you can move stuff back into the kids profile folder and see at what point it starts hanging.

JR

[arkdog]

Not sure if this helps, but I'm having the same hang, but regardless of profile switch (I can't even get in there)

Eden has never successfully loaded for me, this starting happening post install.

Log is here: http://pastebin.com/JQaBqBJ2

[mymymy]

Ok, did what you asked, but not sure how much help it has been...

http://pastebin.com/L9cpuU92

[arkdog]

Hey Mate, not sure if this helps, but I discovered this, which solved my issue:

"I would recommend anyone upgrading from Dharma should switch back to Confluence before upgrading. I was running Aeon Nox on my 10.1 install and after installing the Eden Beta, XBMC kept locking up on launch. I backed up my 10.1 install so I wasn't worried. I reverted to 10.1, set my skin to Confluence and after reinstalling Eden Beta 1, everything was fine."

[stone2]

Hi,
Same thing happening for me. I create a profile for my son but when logging in to his profile xbmc eden hangs and I have to crtl-alt-del to close xbmc.
To make matters worse I can no longer get eden to load as it's trying to log into my sons profile when starting and it hangs at every startup.

[jhsrennie]

To make matters worse I can no longer get eden to load as it's trying to log into my sons profile when starting and it hangs at every startup.

Press Windows-R and in the Run dialog type:

"%appdata%\xbmc\userdata"

(including the quotes) and click OK and an Explorer window will open. In this window you'll see a file called profiles.xml. Delete this file and restart XBMC and it will start with the default profile.

JR

[jhsrennie]

It would be good to know why XBMC is hanging. If you open the Explorer window as I described above, you'll see a subfolder called "profiles" and in this will be the folder containing the profile you set up for you'r son. Could you zip this folder (or just zip the whole profiles folder) and if it's not too large upload it somewhere I can download a copy. I'll test it on my PC.

JR

[mymymy]

Here is a link to the offending profile (I have removed the thumbnails)

http://www.mediafire.com/?30ip3u5pg3z1v5v

I'll just check that it still crashes without the thumbnails and see if I can find the offending bits through trial and error...

let me know if you find the problem

[jhsrennie]

I tried the profile you uploaded and it loaded fine on my system.

Can you try one more thing. The debug logging is being disabled when you change profile. Can you add a line to your advancedsettings.xml to force debug logging on. The line you need is:

Code:

<advancedsettings>
  existing settings ...
  <loglevel>1</loglevel>
</advancedsettings>

From the log you posted above, the last line after the kids profile has started loading is:

Code:

NOTICE: Loading media sources from special://masterprofile/profiles/kids/sources.xml

My log shows:

Code:

NOTICE: Loading media sources from special://masterprofile/profiles/kids/sources.xml
  INFO: thumbnails folder: special://masterprofile/profiles/kids/Thumbnails
  INFO: load language info file:special://xbmc/language/English/langinfo.xml
and so on

On the face of it that would suggest your XBMC is locking up loading sources.xml, but I can't see any reason why it should, and after all I'm using the sources.xml from your upload.

JR

[mymymy]

ok, I have done the log settings thing:

first log: http://www.mediafire.com/?wo1zvgdwgjbh3kr (too big for pastebin!)

which seemed to have a lot of stuff in it, and looked like it might actually be doing something, so I strated it again and left it for 20 mins. no difference really, but here is that log: http://pastebin.com/AJphbMU9

[jhsrennie]

Hmm, very odd. I've never seen those "FileManager" log entries before and I'm not sure what they mean. Try searching the XBMC folder for .zip files (search the whole folder i.e. both profiles) and move any zip files you find somewhere else.

JR

[steeplebadger]

Hello People

I have been getting the same problem - hangs logging on to an alternate profile.

For me, have narrowed it down to locking the Programs button

<lockprograms>false</lockprograms> works OK

<lockprograms>true</lockprograms> does not and hangs the profile.

Python perhaps?

SteepleB

[jhsrennie]

Aha! Thanks, I can reproduce this.

See http://trac.xbmc.org/ticket/12578. I will try to look at this but it's an area of the code I don't know at all, so it really wants one of the other devs to take a look.

JR

[ingeon]

Mine also crashes or "hangs" occasionally. Rather annoying :-)
I have also experienced similar issues on Openelec 2.0.

As a side note: [on openelec the below seems to sort of work]

What I have also found is that the profile password authentication method doesn`t work correctly
as I would expect. I basically want

• Restricted access to Master profile (Login, settings)
  
• Kids profile (unrestricted login & access to assigned media, restricted access to settings & limit file access)
  Also if I remove "Show add source button" under Kids profile I can still add video`s, that`s not right...

When I login fresh or try swap say from Master to Kids it shouldn`t bug me for a password.
On my Windows machine it asks me for a password 5 times on Kids before it lets me in.
Is this a bug or just me. Just hoping in Frodo this will work properly.