Eden RC2 crashes when trying to play some files

  Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Post Reply
FoxBJK Offline
Donor
Posts: 15
Joined: Mar 2012
Reputation: 1
Post: #1
Hey everyone. Like the thread title says, I'm seeing the RC2 of Eden consistently crash when I try to play certain videos from my library. I set up the debug log and looked for any error lines, but all I see is:

21:11:24 T:2964115456 ERROR: CCoreAudioRenderer::InitializePCM: The selected device (Built-in Output) does not have a speaker layout configured. Using the default layout.
21:11:24 T:2964115456 ERROR: CCoreAudioRenderer::InitializePCM: Please go to Applications -> Utilities -> Audio MIDI Setup, and select 'Configure Speakers...'

Is there anything I can do to test this further? Other logs to check? A way to back up my current settings and test with a default set?

Any help would be much appreciated
find quote
jmarshall Offline
Team-XBMC Developer
Posts: 26,221
Joined: Oct 2003
Reputation: 178
Post: #2
There may be other things in the debug log (turn on debug logging in Settings->System->Debugging) that might help.

Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.


[Image: badge.gif]
find quote
FoxBJK Offline
Donor
Posts: 15
Joined: Mar 2012
Reputation: 1
Post: #3
I hope this helps: http://pastebin.com/L2y5ksf0
find quote
FoxBJK Offline
Donor
Posts: 15
Joined: Mar 2012
Reputation: 1
Post: #4
Something else I tried was to remove all of XBMC's settings and trying to reload the entire library. Took awhile but didn't fix any problem. So far I can only replicate this on my Mac Mini.
find quote
FoxBJK Offline
Donor
Posts: 15
Joined: Mar 2012
Reputation: 1
Post: #5
Can I please get some assistance on this issue? I've tried to completely uninstall and reinstall XBMC, I've removed SoundFlower (which was popping up in the debug logs), I've wiped all the client settings and verified the videos work through VLC. What can I do? I'm really desperate here because the list of files I can replicate this with grows every week!
find quote
Ned Scott Offline
Team-Kodi Wiki Guy
Posts: 21,352
Joined: Jan 2011
Reputation: 276
Location: Arizona, USA
Post: #6
I'm assuming that XBMC v11 (Eden) final didn't fix the issue for you? I'm not sure what the issue might be, but I'm guessing we'll need some more details.

Run MediaInfo on one of the files that causes a crash and post that info as well, as it will give more details about the codecs and settings than we can see in XBMC's log.

Maybe a fresh debug log using v11 final.

Crashreporter log as well from /Users/<username>/Library/Logs/CrashReporter/

If you can make a small clip of a file that causes an issue (IIRC, Mpeg Stream Clip is good to use to make such clips because they don't re-encode the file) and put it up on Dropbox or something, so we can have a test file, that would help as well. A minute or two of video would be fine.

What year/model is your MacMini? How is it connected to the TV and/or receiver? (HDMI directly, or HDMI via DVI adapter, is audio using HDMI or is it via optical or analog, etc)

If we can recreate the situation behind the crash then we will be in a lot better position to fix it, so all these things will help.

You can make easy links to the XBMC wiki using double brackets around common XBMC words: [[debug log]] = debug log, [[Video library]] = Video library, [[SMB]] = SMB , [[userdata]] = userdata, etc
find quote
FoxBJK Offline
Donor
Posts: 15
Joined: Mar 2012
Reputation: 1
Post: #7
You're correct in that 11.0 Final did not fix this issue. From what I can tell, only MPEG4 videos will always work. AVI's and MKV's are the only types that make the application crash, but it's not every single file of this type. I'll work on getting a shorter video up, but here's the nitty-gritty details:

HARDWARE
MacMini3,1 with 4GB of RAM and an internal SSD, running 10.7.3 with all the latest updates. The media files are on a Drobo Gen2 attached via Firewire 800. The Mac is connected to a TV but in a slightly odd way; I use a mini-DVI to DVI adaptor, and then a DVI to HDMI cable for the video. The audio goes out through the headphone jack to analog audio on the TV (a 42" Sharp Aquos from a few years back). SoundFlower USED to be installed, but I removed it because I thought it was causing problems.

DEBUG LOG
This is the log snippet of what happens when I try to watch an episode of "Clerks". What you're seeing is all debug-level output from the moment I hit "Play" while viewing the episode in the library list.
http://pastebin.com/FptqGS1d

MEDIAINFO
http://pastebin.com/99UXaagm

I hope this information is more helpful than what I've posted before.
(This post was last modified: 2012-04-13 21:28 by FoxBJK.)
find quote
FoxBJK Offline
Donor
Posts: 15
Joined: Mar 2012
Reputation: 1
Post: #8
I've managed to fix this bug. It turns out that I had the Video -> Playback -> Render Method setting on "Software", but once I changed it to "Auto detect", the crashes stopped!
find quote