TV Show Found But No Episode Info Retrieved
#1
Hi,

Am using latest v11 and added a new TV Show folder. The show information is retrieved but the episode information wouldn't get loaded. Logs as follows:-

17:09:47 T:7808 DEBUG: CWinEventsWin32::WndProcWindow is active
17:09:47 T:7808 DEBUG: ------ Window Init (Pointer.xml) ------
17:09:47 T:10068 DEBUG: Thread Jobworker start, auto delete: 1
17:09:50 T:7808 DEBUG: Previous line repeats 1 times.
17:09:50 T:7808 DEBUG: CApplication:TonguerocessMouse: trying mouse action rightclick
17:09:50 T:7808 DEBUG: CFavourites::Load - no system favourites found, skipping
17:09:50 T:7808 INFO: Loading skin file: DialogContextMenu.xml
17:09:50 T:7808 DEBUG: ------ Window Init (DialogContextMenu.xml) ------
17:09:53 T:7808 DEBUG: CApplication:TonguerocessMouse: trying mouse action leftclick
17:09:53 T:7808 DEBUG: ------ Window Deinit (DialogContextMenu.xml) ------
17:09:53 T:7808 DEBUG: Mysql execute: update path set strHash='' where idPath=537
17:09:53 T:7808 DEBUG: ------ Window Init (DialogVideoScan.xml) ------
17:09:53 T:7808 INFO: Loading skin file: DialogVideoScan.xml
17:09:53 T:7560 DEBUG: Thread VIDEO::CVideoInfoScanner start, auto delete: 0
17:09:53 T:7560 NOTICE: VideoInfoScanner: Starting scan ..
17:09:53 T:7560 DEBUG: VideoInfoScanner: Found episode match smb://192.168.0.12/tvseries2/sherlock/season 01/sherlock s01e01 [hd].mkv (s1e1) [[Ss]([0-9]+)[][ ._-]*[Ee]([0-9]+)([^\\/]*)$]
17:09:53 T:7560 DEBUG: VideoInfoScanner: Found episode match smb://192.168.0.12/tvseries2/sherlock/season 01/sherlock s01e02 [hd].mkv (s1e2) [[Ss]([0-9]+)[][ ._-]*[Ee]([0-9]+)([^\\/]*)$]
17:09:53 T:7560 DEBUG: VideoInfoScanner: Found episode match smb://192.168.0.12/tvseries2/sherlock/season 01/sherlock s01e03 [hd].mkv (s1e3) [[Ss]([0-9]+)[][ ._-]*[Ee]([0-9]+)([^\\/]*)$]
17:09:53 T:7560 DEBUG: VideoInfoScanner: Found episode match smb://192.168.0.12/tvseries2/sherlock/sherlock s00e01 [hd].mkv (s0e1) [[Ss]([0-9]+)[][ ._-]*[Ee]([0-9]+)([^\\/]*)$]
17:09:53 T:7560 DEBUG: VideoInfoScanner: No NFO file found. Using title search for 'smb://@192.168.0.12/TvSeries2/Sherlock/Season 01/Sherlock S01E01 [HD].mkv'
17:09:54 T:7560 DEBUG: ADDON::CScraper::GetEpisodeList: Searching 'http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip' using The TVDB scraper (file: 'C:\Program Files (x86)\XBMC\addons\metadata.tvdb.com', content: 'tvshows', version: '1.2.4')
17:09:54 T:7560 ERROR: PCRE: Match limit reached
17:09:54 T:7560 DEBUG: scraper: GetEpisodeList returned <episodeguide><episode><id>2704621</id><title>Unaired Pilot</title><aired>2010-07-25</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2760861</id><title>Unlocking Sherlock</title><aired>2010-07-25</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4250184</id><title>Sherlock Uncovered</title><aired>2012-02-07</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2502511</id><title>A Study in Pink</title><aired>2010-07-25</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2502521</id><title>The Blind Banker</title><aired>2010-08-01</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2502531</id><title>The Great Game</title><aired>2010-08-08</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4103396</id><title>A Scandal in Belgravia</title><aired>2012-01-01</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4103397</id><title>The Hounds of Baskerville</title><aired>2012-01-08</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4103398</id><title>The Reichenbach Fall</title><aired>2012-01-15</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2704621</id><title>Unaired Pilot</title><aired>2010-07-25</aired><epnum>1</epnum><season>0</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2760861</id><title>Unlocking Sherlock</title><aired>2010-07-25</aired><epnum>2</epnum><season>0</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4250184</id><title>Sherlock Uncovered</title><aired>2012-02-07</aired><epnum>3</epnum><season>0</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode></episodeguide>
17:09:54 T:7560 DEBUG: VIDEO::CVideoInfoScanner::OnProcessSeriesFolder - no match for show: 'Sherlock', season: 1, episode: 1, airdate: '01/01/1601', title: ''
17:09:54 T:7560 DEBUG: VideoInfoScanner: No NFO file found. Using title search for 'smb://192.168.0.12/TvSeries2/Sherlock/Season 01/Sherlock S01E02 [HD].mkv'
17:09:54 T:7560 DEBUG: VIDEO::CVideoInfoScanner::OnProcessSeriesFolder - no match for show: 'Sherlock', season: 1, episode: 2, airdate: '01/01/1601', title: ''
17:09:54 T:7560 DEBUG: VideoInfoScanner: No NFO file found. Using title search for 'smb://192.168.0.12/TvSeries2/Sherlock/Season 01/Sherlock S01E03 [HD].mkv'
17:09:54 T:7560 DEBUG: VIDEO::CVideoInfoScanner::OnProcessSeriesFolder - no match for show: 'Sherlock', season: 1, episode: 3, airdate: '01/01/1601', title: ''
17:09:54 T:7560 DEBUG: CVideoDatabase::GetEpisodeId (smb://192.168.0.12/TvSeries2/Sherlock/Sherlock S00E01 [HD].mkv), query = select idEpisode from episode where idFile=6820
17:09:54 T:7560 DEBUG: CVideoDatabase::GetStackedTvShowList query: select idShow from tvshow where c00 like (select c00 from tvshow where idShow=186) order by idShow
17:09:54 T:7560 DEBUG: CVideoDatabase::RunQuery took 3 ms for 1 items query: select episode.c12,path.strPath,tvshow.c00,tvshow.c08,tvshow.c14,tvshow.c13,count(1),count(files.playCount) from episode join tvshowlinkepisode on tvshowlinkepisode.idEpisode=episode.idEpisode join tvshow on tvshow.idShow=tvshowlinkepisode.idShow join files on files.idFile=episode.idFile join tvshowlinkpath on tvshowlinkpath.idShow = tvshow.idShow join path on path.idPath = tvshowlinkpath.idPath where tvshow.idShow = 186 group by episode.c12
17:09:54 T:7560 DEBUG: CVideoDatabase::RunQuery took 1 ms for 0 items query: select * from movieview join movielinktvshow on movielinktvshow.idMovie=movieview.idMovie where movielinktvshow.idShow = 186
17:09:54 T:7560 DEBUG: Mysql execute: update path set strHash='1ABA3F6855C14347808A5F396BD87A14' where idPath=537
17:09:54 T:7560 NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:00
17:09:54 T:7560 INFO: Video scan was stopped or finished ... restoring FindRemoteThumbs
17:09:54 T:7560 DEBUG: Thread VIDEO::CVideoInfoScanner 7560 terminating
17:09:54 T:7808 DEBUG: CGUIMediaWindow::GetDirectory (smb://192.168.0.12/TvSeries2/)
17:09:54 T:7808 DEBUG: ParentPath = [smb://192.168.0.12/TvSeries2/]
17:09:54 T:7808 DEBUG: CVideoDatabase::RunQuery took 34 ms for 55 items query: SELECT * FROM tvshowview where c17=16
17:09:54 T:2548 DEBUG: Thread Background Loader start, auto delete: 0
17:09:54 T:7808 DEBUG: CWinEventsWin32::WndProcWindow is active
17:09:55 T:7808 DEBUG: ------ Window Deinit (DialogVideoScan.xml) ------
17:09:55 T:2548 DEBUG: Thread Background Loader 2548 terminating
17:09:59 T:7808 DEBUG: ------ Window Deinit (Pointer.xml) ------
17:10:02 T:7808 DEBUG: CWinEventsWin32::WndProcWindow is active
17:10:02 T:7808 DEBUG: ------ Window Init (Pointer.xml) ------
17:10:04 T:7808 DEBUG: CWinEventsWin32::WndProcWindow is active
17:10:08 T:7808 DEBUG: ------ Window Deinit (Pointer.xml) ------
17:10:24 T:10068 DEBUG: Thread Jobworker 10068 terminating (autodelete)
17:10:24 T:5564 DEBUG: Thread Jobworker 5564 terminating (autodelete)

Any pointers to help me solve this will be appreciated. BTW, it seem to only happen for TV Shows(using thetvdb scraper).

Thanks,
Bernard
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#2
Remove the [HD] part.
Reply
#3
(2012-04-17, 07:32)Ned Scott Wrote: Remove the [HD] part.

Tried removing and [HD] and rescan for new content but still no luck. I've been using this naming convention since XBMC v8 and never encountered this issue.

There's this error in the logs "ERROR: PCRE: Match limit reached" is there something I can do to fix this?

Bernard

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#4
Just had another look at the debug logs, after the error in my above post. The scraper got back a list in the episode guide but the epnum tag for the corresponding episode are always empty:-

22:27:16 T:5732 DEBUG: scraper: GetEpisodeList returned <episodeguide><episode><id>2704621</id><title>Unaired Pilot</title><aired>2010-07-25</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2760861</id><title>Unlocking Sherlock</title><aired>2010-07-25</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4250184</id><title>Sherlock Uncovered</title><aired>2012-02-07</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2502511</id><title>A Study in Pink</title><aired>2010-07-25</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2502521</id><title>The Blind Banker</title><aired>2010-08-01</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2502531</id><title>The Great Game</title><aired>2010-08-08</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4103396</id><title>A Scandal in Belgravia</title><aired>2012-01-01</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4103397</id><title>The Hounds of Baskerville</title><aired>2012-01-08</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4103398</id><title>The Reichenbach Fall</title><aired>2012-01-15</aired><epnum></epnum><season>1</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2704621</id><title>Unaired Pilot</title><aired>2010-07-25</aired><epnum>1</epnum><season>0</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>2760861</id><title>Unlocking Sherlock</title><aired>2010-07-25</aired><epnum>2</epnum><season>0</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode><episode><id>4250184</id><title>Sherlock Uncovered</title><aired>2012-02-07</aired><epnum>3</epnum><season>0</season><url cache="176941.xml">http://www.thetvdb.com/api/1D62F2F90030C444/series/176941/all/en.zip</url></episode></episodeguide>

Is this an error with the scraper or www.thetvdb.com? Checking directly on the website displays the correct season & episode information.

Bernard
Reply
#5
I think thetvdb had some issue the other day that might have been related to this. I haven't been online much in the last three days, so I'm not entirely sure.
Reply
#6
I just realised something in the settings yesterday, for the source directories that were used by thetvdb all the folders in the source path had directory level settings which I had not set(Use DVD Order, Folder only contain 1 Show). I am very sure I didn't set those, as it took me alot of clicking to reset each foler to default thetvdb settings. Once it was back to default, they scrapped the information from thetvdb without issues.

Not sure why or how each of the TV Show directory had gotten those settings but once those settings are set to default its working as usual again.
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