[HenryFord]

Enable debug logging via the settings-menu.
After you have done that, click the "*"-key a few times. The Logfile will show which keys were pressed - you can then use that information to edit the keymap.
More information about the logfile (location, etc.):
http://wiki.xbmc.org/index.php?title=Log_file

If you aren't sure, just post the debug-log at pastebin.org and give us the link. We can check it out.

[g.scholtens]

I've enabled log mode.

Here's some info from my log.

07:41:21 T:2208 NOTICE: Loading media sources from special://masterprofile/sources.xml
07:41:22 T:2208 ERROR: Error loading keymap: special://xbmc/system/keymaps/remote.xml, Line 55
Error reading end tag.
07:41:22 T:2208 ERROR: Error loading keymap: special://masterprofile/keymaps/keyboard.xml, Line 61
Error reading end tag.
07:41:22 T:2208 ERROR: Error loading keymap: special://profile/keymaps/keyboard.xml, Line 61
Error reading end tag.
07:41:22 T:2208 NOTICE: initializing playlistplayer



When is press # on my remote i get this info in the log:
07:48:40 T:2208 DEBUG: CApplication::OnKey: leftshift (f0d2) pressed, action is
07:48:40 T:2208 DEBUG: SDLKeyboard: scancode: 04, sym: 0033, unicode: 0023, modifier: 1

And mu custom keyboard file:

<keymap>
<global>
<keyboard>
<#>ContextMenu</#>

[jhsrennie]

Code:

ERROR: Error loading keymap: special://xbmc/system/keymaps/remote.xml, Line 55
Error reading end tag.
07:41:22 T:2208 ERROR: Error loading keymap: special://masterprofile/keymaps/keyboard.xml, Line 61
Error reading end tag.

You have syntax errors in your XML files. Replace the C:\Program Files\XBMC\system\keymaps\remote.xml with the version from https://github.com/xbmc/xbmc/blob/Eden/s...remote.xml (or just reinstall XBMC). Post your keyboard.xml here, or delete it and use KeyMapEdit from http://xbmcmce.sourceforge.net/ to create a new error free version.

The tag for # is <hash> not <#>.