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hunkyn · (This post was last modified: 2012-11-22, 18:22 by hunkyn.)

Guys,

First want to confirm if I am the only one with this issue. If it is not a known issue I can send any logs needed. I am on latest nightly and keeping getting xbmc crash when I do the following

Open tv show next aired addon
Try to download subtitles
Open Navi-x plugin

When I do any of the above I get a crash and it is something that can be regenerated. The only odd thing is I do not see any crash dump for xbmc and I also have not found anything in the logs that says anything about the crash. My loglevel is set to "0".

Let me know if it is a known issue or what you would need from my end. Do you want me to change my loglevel to 1 or 2 or 3 and then send a full log?

My setup:
Windows7 64bit sp1
xbmc: latest nigtly
skin: aeon nox git

Sranshaft · 2012-11-23, 00:01

(2012-11-22, 18:20)hunkyn Wrote: First want to confirm if I am the only one with this issue.

I can confirm crashing when starting a program addon. Normally it happens if I've watch a couple videos. Maybe that's just the length of time it takes for whatever that causes the issue to creep up, I'm still trying to determine that, but it happens consistently. I've deleted close to a hundred crash dumps since installing Frodo beta. Here's a zip file in case a devs wants to have a look.

Frodo Beta has made me a sad panda. Sad

@hunkyn: You should be able to find the crash dumps in the %appdata%/XBMC/ folder.

hunkyn · 2012-11-23, 00:25

(2012-11-23, 00:01)Sranshaft Wrote:
(2012-11-22, 18:20)hunkyn Wrote: First want to confirm if I am the only one with this issue.

I can confirm crashing when starting a program addon. Normally it happens if I've watch a couple videos. Maybe that's just the length of time it takes for whatever that causes the issue to creep up, I'm still trying to determine that, but it happens consistently. I've deleted close to a hundred crash dumps since installing Frodo beta. Here's a zip file in case a devs wants to have a look.

Frodo Beta has made me a sad panda.

@hunkyn: You should be able to find the crash dumps in the %appdata%/XBMC/ folder.

Good to know it is not just me Smile

I usually look in that folder after every crash but there is nothing in there.

Sranshaft · (This post was last modified: 2012-11-23, 13:33 by Sranshaft.)

I saw you were also having the DirectX issue as well. I think it looks like I'll be spending the weekend reinstalling XBMC to see if that helps. Frodo Beta 1 really did a number on my install for whatever reason.

Edit: Did a complete full re-install (20121122 build) and it seems to have fixed all the issues I was having. Like I said, for whatever reason, the Frodo Beta 1 build hosed my XBMC install and the only way to fix it was a re-install. It's taking me half a day to get back to where I was before but I'm just happy everything is working now. I can get back to coding and not have to hear my wife go on about how XBMC has crashed again. Tongue

Re-Edit: Spoke too soon unfortunately. Just had it crash again. Watched a few shows, tried starting ForumBrowser addon and XBMC crashed. Meh.

**WiSo** · 2012-11-23, 19:10

the crashes happen inside the python dll. Wether its our interface or something in python is unknown to me. Just in case our interface expert comes around here is the call stack of this crash:

Code:
>    python26.dll!1e008400()     

    [Frames below may be incorrect and/or missing, no symbols loaded for python26.dll]    

    python26.dll!1e00731d()     

    XBMC.exe!PythonBindings::XBMCAddon_xbmcgui_WindowXMLDialog_Director::onInit()  Line 425 + 0x17 bytes    C++

    XBMC.exe!XBMCAddon::RetardedAsynchCallbackHandler::makePendingCalls()  Line 65535    C++

    XBMC.exe!XBMCAddon::xbmcgui::Window::doModal()  Line 715    C++

    XBMC.exe!PythonBindings::xbmcgui_XBMCAddon_xbmcgui_Window_doModal(PythonBindings::PyHolder * self, _object * args, _object * kwds)  Line 65535    C++

    python26.dll!1e01067c()     

    python26.dll!1e00d9f7()     

    python26.dll!1e01bd21()     

    python26.dll!1e01e6ca()     

    python26.dll!1e019b06()     

    python26.dll!1e0129ff()     

    python26.dll!1e019638()     

    python26.dll!1e007357()     

    XBMC.exe!PythonBindings::XBMCAddon_xbmcgui_WindowXML_Director::onClick(int controlId)  Line 353 + 0x18 bytes    C++

    XBMC.exe!XBMCAddon::CallbackFunction<XBMCAddon::xbmcgui::WindowXML,XBMCAddon::AddonClass::Ref<XBMCAddon::xbmcgui::Action>,XBMCAddon::cb_null_type,XBMCAddon::cb_null_type,XBMCAddon::cb_null_type,XBMCAddon::cb_null_type>::executeCallback()  Line 102 + 0xe bytes    C++

    XBMC.exe!XBMCAddon::RetardedAsynchCallbackHandler::makePendingCalls()  Line 65535    C++

    XBMC.exe!XBMCAddon::xbmcgui::Window::doModal()  Line 719    C++

    XBMC.exe!PythonBindings::xbmcgui_XBMCAddon_xbmcgui_Window_doModal(PythonBindings::PyHolder * self, _object * args, _object * kwds)  Line 65535    C++

    python26.dll!1e01067c()     

    python26.dll!1e00d9f7()     

    python26.dll!1e0108b7()     

    python26.dll!1e0102b2()     

    python26.dll!1e00d9f7()     

    python26.dll!1e00a00b()     

    python26.dll!1e0108d3()     

    python26.dll!1e011ce8()     

    python26.dll!1e019efe()     

    XBMC.exe!malloc(unsigned int size)  Line 89 + 0x3b bytes    C

    XBMC.exe!operator new(unsigned int size)  Line 59 + 0x8 bytes    C++

hunkyn · 2012-11-25, 01:28

I have been looking at several forums and wanted to confirm my directx version. when I tried using dxdiag it shows my version as 11. Is this supported?

sphynx · 2012-11-25, 05:50

First time I tried Sad

Same issue. I have downloaded all possible versions : nigutly, repack .....
Crash at the start.

Windows 7 SP1 on a laptop Dell Latitude E6400.
I things that my graphic driver is not compatible !?
Help please.

04:31:52 T:4696 NOTICE: -----------------------------------------------------------------------
04:31:52 T:4696 NOTICE: Starting XBMC (12.0-BETA1 Git:20121116-f7dc858), Platform: Windows 7 SP1 64-bit, build 7601. Built on Nov 15 2012 (compiler 1600)
04:31:52 T:4696 NOTICE: Intel® Core™2 Duo CPU P8600 @ 2.40GHz
04:31:52 T:4696 NOTICE: Desktop Resolution: 1440x900 32Bit at 60Hz
04:31:52 T:4696 NOTICE: Running with administrator rights
04:31:52 T:4696 NOTICE: Aero is disabled
04:31:52 T:4696 NOTICE: special://xbmc/ is mapped to: C:\Program Files (x86)\XBMC
04:31:52 T:4696 NOTICE: special://xbmcbin/ is mapped to: C:\Program Files (x86)\XBMC
04:31:52 T:4696 NOTICE: special://masterprofile/ is mapped to: C:\Users\Badis\AppData\Roaming\XBMC\userdata
04:31:52 T:4696 NOTICE: special://home/ is mapped to: C:\Users\Badis\AppData\Roaming\XBMC\
04:31:52 T:4696 NOTICE: special://temp/ is mapped to: C:\Users\Badis\AppData\Roaming\XBMC\cache
04:31:52 T:4696 NOTICE: The executable running is: C:\Program Files (x86)\XBMC\XBMC.exe
04:31:52 T:4696 NOTICE: Local hostname: Badis-PC
04:31:52 T:4696 NOTICE: Log File is located: C:\Users\Badis\AppData\Roaming\XBMC\xbmc.log
04:31:52 T:4696 NOTICE: -----------------------------------------------------------------------
04:31:52 T:4696 NOTICE: Enumerated WASAPI devices:
04:31:52 T:4696 NOTICE: Device 1
04:31:52 T:4696 NOTICE: m_deviceName : {44CD36F0-A100-40EC-94BC-D2803EAD011E}
04:31:52 T:4696 NOTICE: m_displayName : Speakers - Haut-parleurs (2- Périphérique High Definition Audio)
04:31:52 T:4696 NOTICE: m_displayNameExtra: WASAPI: Haut-parleurs (2- Périphérique High Definition Audio)
04:31:52 T:4696 NOTICE: m_deviceType : AE_DEVTYPE_PCM
04:31:52 T:4696 NOTICE: m_channels : FL,FR
04:31:52 T:4696 NOTICE: m_sampleRates : 192000,176400,96000,88200,48000,44100
04:31:52 T:4696 NOTICE: m_dataFormats : AE_FMT_S24NE4,AE_FMT_S24LE4,AE_FMT_S24BE4,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE
04:31:52 T:4696 NOTICE: Enumerated DirectSound devices:
04:31:52 T:4696 NOTICE: Device 1
04:31:52 T:4696 NOTICE: m_deviceName : {44CD36F0-A100-40EC-94BC-D2803EAD011E}
04:31:52 T:4696 NOTICE: m_displayName : Speakers - Haut-parleurs (2- Périphérique High Definition Audio)
04:31:52 T:4696 NOTICE: m_displayNameExtra: DirectSound: Haut-parleurs (2- Périphérique High Definition Audio)
04:31:52 T:4696 NOTICE: m_deviceType : AE_DEVTYPE_PCM
04:31:52 T:4696 NOTICE: m_channels : FL,FR
04:31:52 T:4696 NOTICE: m_sampleRates : 44100
04:31:52 T:4696 NOTICE: m_dataFormats : AE_FMT_FLOAT,AE_FMT_AC3
04:31:52 T:4696 NOTICE: load settings...
04:31:52 T:4696 NOTICE: special://profile/ is mapped to: special://masterprofile/
04:31:52 T:4696 NOTICE: loading special://masterprofile/guisettings.xml
04:31:52 T:4696 NOTICE: Getting hardware information now...
04:31:52 T:4696 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
04:31:52 T:4696 NOTICE: Loaded playercorefactory configuration
04:31:52 T:4696 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
04:31:52 T:4696 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
04:31:52 T:4696 NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
04:31:52 T:4696 NOTICE: No settings file to load (special://masterprofile/advancedsettings.xml)
04:31:52 T:4696 NOTICE: Default DVD Player: dvdplayer
04:31:52 T:4696 NOTICE: Default Video Player: dvdplayer
04:31:52 T:4696 NOTICE: Default Audio Player: paplayer
04:31:52 T:4696 NOTICE: Disabled debug logging due to GUI setting. Level 0.
04:31:52 T:4696 NOTICE: Log level changed to 0
04:31:52 T:4696 NOTICE: Loading media sources from special://masterprofile/sources.xml
04:31:52 T:4268 NOTICE: Thread CSoftAE start, auto delete: false
04:31:52 T:4696 NOTICE: Running database version Addons15
04:31:52 T:4108 NOTICE: Thread XBMC Peripherals start, auto delete: false
04:31:52 T:2848 NOTICE: Thread CRemoteControl start, auto delete: false
04:31:52 T:4696 NOTICE: Found screen: Moniteur Plug-and-Play g�n�rique on Famille de jeu de puces Express Mobile Intel® 45 (Microsoft Corporation - WDDM 1.1), adapter 0.
04:31:52 T:4696 NOTICE: Primary mode: 1440x900 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Additional mode: 320x200 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 320x200 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 512x384 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 512x384 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 640x400 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 640x400 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 640x480 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 640x480 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 800x600 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 800x600 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1024x768 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1024x768 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1152x864 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1152x864 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1280x768 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1280x768 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Previous line repeats 2 times.
04:31:52 T:4696 NOTICE: Additional mode: 1440x900 @ 40.00 - Full Screen
04:31:52 T:4696 NOTICE: Additional mode: 1440x900 @ 60.00 - Full Screen
04:31:52 T:4696 NOTICE: Checking resolution 16

Sranshaft · 2012-11-28, 13:49

Small polite bump to see if one of the devs might be able to shed some more light on a possible fix for this issue. Here's another zip file containing 19 crashlogs if it helps. Happens when only using Program addons. Video / music / picture addons all work perfectly.

**Montellese** · (This post was last modified: 2012-11-28, 13:52 by Montellese.)

Please create a bug report on trac. I already told jfcarroll to look into this thread but I guess he forgot. Much easier to delegate these things on trac. Ideally CC jfcarroll (or jcarroll, whatever his trac name is) and me when creating the ticket and post a link to this thread (specifically http://forum.xbmc.org/showthread.php?tid...pid1246096 ). Thanks.

Sranshaft · 2012-11-28, 15:32

(2012-11-28, 13:52)Montellese Wrote: Please create a bug report on trac. I already told jfcarroll to look into this thread but I guess he forgot. Much easier to delegate these things on trac. Ideally CC jfcarroll (or jcarroll, whatever his trac name is) and me when creating the ticket and post a link to this thread (specifically http://forum.xbmc.org/showthread.php?tid...pid1246096 ). Thanks.

Really appreciate that you're looking into this mate. Posted on Trac http://trac.xbmc.org/ticket/13624.

hunkyn · 2012-11-29, 00:25

Thanks Sranshaft for the trac ticket. I will start following the trac ticket. On other note do you have an issue with Screensaver in general? I only get it to work with 'DIM" option it does not work for video or music fanart or slideshow options.

**Montellese** · 2012-11-29, 00:28

Builtin slideshow screensaver is broken and is replaced by an addon. You should be able to install the Addon and then activate it.

hunkyn · 2012-11-30, 02:29

Got it thx.

**jfcarroll** · 2012-12-01, 15:44

Thanks for the report. I was out of town this week but I'm looking into it now. If you can.

For future reference, I get much more out of backtraces than crash logs (since I'm not a windows dev).

Sranshaft · 2012-12-01, 16:04

(2012-12-01, 15:44)jfcarroll Wrote: Thanks for the report. I was out of town this week but I'm looking into it now. If you can.

For future reference, I get much more out of backtraces than crash logs (since I'm not a windows dev).

Cheers for that! I'll try to get you some debug logs as soon as I can.