[moronim]

I am experiecing an issue where my Kodi Helix RC2 install is crashing on a nightly basis. In my Windows event log I am seeing the following information (this is the same for each instance of the crash).

Faulting application name: Kodi.exe, version: 13.9.902.0, time stamp: 0x547ebc7f
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1430
Faulting application start time: 0x01d00fdec84b3be7
Faulting application path: C:\Program Files (x86)\Kodi\Kodi.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: f3e0f8d8-7c43-11e4-9bc8-bc5ff4f87c35

I am running Kodi Helix RC2 on a Windows 7 x64 machine.

Below is a snippet from my kodi.log file which reflects the Exception being thrown.

Code:

00:00:02 T:2972  NOTICE: service.libraryautoupdate-0.9.4 : update timers
00:00:02 T:2972  NOTICE: service.libraryautoupdate-0.9.4 : Creating timer for Video Library
00:00:02 T:2972  NOTICE: service.libraryautoupdate-0.9.4 : Creating timer for Music Library
00:00:02 T:4084   ERROR: EXCEPTION: access_violation
00:00:02 T:4084   ERROR: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
                                             - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
                                            Error Type: <type 'exceptions.RuntimeError'>
                                            Error Contents: access_violation
                                            Traceback (most recent call last):
                                              File "C:\Users\Mark Moroni\AppData\Roaming\Kodi\addons\service.skin.widgets\default.py", line 745, in onDatabaseUpdated
                                                self.update_listitems(database)
                                              File "C:\Users\Mark Moroni\AppData\Roaming\Kodi\addons\service.skin.widgets\default.py", line 650, in _update
                                                self._fetch_tvshows('RecentEpisode')
                                              File "C:\Users\Mark Moroni\AppData\Roaming\Kodi\addons\service.skin.widgets\default.py", line 331, in _fetch_tvshows
                                                json_query = xbmc.executeJSONRPC('%s "sort": {"order": "descending", "method": "dateadded"}, "filter": {"field": "playcount", "operator": "lessthan", "value": "1"}}}' %json_string)
                                            RuntimeError: access_violation
                                            -->End of Python script error report<--

[/code]

Please let me know what additional logs/information I can provide. Any help would be appreciated!

Any help would be appreciated.

[scott967]

since the crash was in service.skin.widgets, I would ask in the thread for that. Upload a full debug log to pastebin or xbmclogs and provide a link in your post (no snippets) if you want help.

scott s.
.

[moronim]

I actually did post to the Service Add-ons forum, but Martijn did not like it that I posted to two separate forums and deleted the thread I started there. Here is the link to the full log:

http://pastebin.ubuntu.com/9387027/

If anyone can move this thread to the Service Add-Ons Forum, it'd be much appreciated.