Posts: 3,912
Joined: Apr 2004
Reputation:
29
kricker
Team-XBMC QA Specialist
Posts: 3,912
I have seen this before on my system. Although for me it was an odd occurance. It happened once after watching a show. I have only seen it happen twice in a year so it is not a normal occurance. Capture a debug log replicating the issue and maybe we can figure it out. See the wiki if needed about the debug log.
Posts: 3,912
Joined: Apr 2004
Reputation:
29
kricker
Team-XBMC QA Specialist
Posts: 3,912
2015-05-06, 03:46
(This post was last modified: 2015-05-06, 03:47 by kricker.)
I am not the best of deciphering the log but maybe this is a clue:
23:30:33 T:4940 NOTICE: CAESinkWASAPI::EnumerateDevicesEx: data format "AE_FMT_AAC" on device "SC-2022-1 (NVIDIA High Definition Audio)" seems to be not supported.
23:30:33 T:4944 INFO: CActiveAESink::OpenSink - initialize sink
23:30:33 T:4944 DEBUG: CActiveAESink::OpenSink - trying to open device WASAPI:{49A23264-789F-4EC3-8ABB-00ACCF6A7981}
23:30:33 T:4944 ERROR: CAESinkWASAPI::InitializeExclusive: IsFormatSupported failed (AUDCLNT_E_UNSUPPORTED_FORMAT) - trying to find a compatible format
23:30:33 T:4944 INFO: CAESinkWASAPI::InitializeExclusive: WASAPI Exclusive Mode Sink Initialized using: AE_FMT_S24NE4MSB, 44100, 2
23:30:33 T:4944 DEBUG: CActiveAESink::OpenSink - WASAPI Initialized:
23:30:33 T:4944 DEBUG: Output Device : HDMI - SC-2022-1 (NVIDIA High Definition Audio)
What do you have set as your audio out? Maybe it is causing this odd issue.
Posts: 186
Joined: Feb 2012
Reputation:
1
2015-05-07, 00:41
(This post was last modified: 2015-05-07, 00:51 by Knight77.)
I found the problem now the point is..."why?" And "how to solve this?"
After some test I understood that the problem shows up only if I let the resolution @60hz. If its set to 1080p@59 I can directly see the Kodi startup logo and when I close the application there are no problems. If its set to 1080p I can tranquilly use windows but when I start Kodi I'll have the weird video noise of the picture (for like three seconds and then is fine) and I'll see it again when I close it.
This is a new install of Kodi, I changed HDD so I had to format and reinstall everything but the rest of the hw is the same...
Any suggestions? I already uninstalled and installed the video cards drivers :-(
Please help !
Posts: 3,912
Joined: Apr 2004
Reputation:
29
kricker
Team-XBMC QA Specialist
Posts: 3,912
What refresh rates does your TV support? You may want to start there and look up the TV specs. Also check for Video driver issues/updates. Do you connect straight to the TV or through an AV system?
Posts: 3,912
Joined: Apr 2004
Reputation:
29
kricker
Team-XBMC QA Specialist
Posts: 3,912
Very odd. Sorry I can't shed anymore light one this. Looks like it'll take more investigation. It seems like some sort of HDMI handshake issue.
Posts: 3,912
Joined: Apr 2004
Reputation:
29
kricker
Team-XBMC QA Specialist
Posts: 3,912
Ahh a display driver issue. Sounds about right. It was definatley a HDMI handshake issue then. Did you switch it to no scaling?