Posts: 10
Joined: Apr 2016
Reputation:
0
I was adding a new source of videos to Kodi and it contained a file that got a strange "403: Series Not permitted" message when I updated my library. Since then my Movies and TV Shows are completely empty and Kodi isn't updating anything as well as now when I press exit nothing happens.
Somebody please help I tried uninstalling and reinstalling but that doesn't fix it.
Posts: 2,730
Joined: Jan 2012
Reputation:
86
Where are your movies and TV shows stored? Local network?
Posts: 10
Joined: Apr 2016
Reputation:
0
On a local nas drive that is connected through smb. The music all still shows up so I don't think it could a problem with the drive. The libraries for movies won't update at all but I can clearly see the files are still there. It only occurred after the "403: Series Not permitted" error.
Posts: 2,730
Joined: Jan 2012
Reputation:
86
I would try removing the sources from the library, clean the library then re-add the sources. You will likely lose your watch statuses though.
Posts: 10
Joined: Apr 2016
Reputation:
0
2016-04-16, 19:58
(This post was last modified: 2016-04-16, 19:59 by RandomRabber.)
I tried that, normally when the application scans the library it brings up a progress bar in the top right corner, I am no longer seeing that bar. I don't know why but the movies and tvshows are at 0, I just tried to play some music and thats working normally.
Posts: 2,730
Joined: Jan 2012
Reputation:
86
Can you produce a debug log after attempting to scan the library? That might shed some light.
Posts: 10
Joined: Apr 2016
Reputation:
0
2016-04-16, 20:01
(This post was last modified: 2016-04-17, 00:40 by RandomRabber.)
I will try, its on a appletv4 and I'm not quite sure how to get it but I can ssh if I can find the log location.
Posts: 10
Joined: Apr 2016
Reputation:
0
Is there any way to fully remove the application thats relatively easy?
Posts: 10
Joined: Apr 2016
Reputation:
0
I got the log file off the Apple TV how should I post it?
Posts: 10
Joined: Apr 2016
Reputation:
0
2016-04-17, 05:02
(This post was last modified: 2016-04-17, 05:05 by RandomRabber.)
Got it fixed, I can only guess but I think it was one of the scraper scripts hitting an error. I used ssh to remove the "/var/mobile/Library/Caches/home" folder and had to reload all my media but its working again and all my settings are still active.
just in case anyone else runs into this problem.
