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Hi all,
I've been using Kodi (Jarvis 16.1) for several weeks now and today it started acting up; first the mouse cursor would disappear inside the app and then the app itself just crashed. Now when I want to start it it gives me an error saying "Exception caught on main loop. Exiting."
I tried uninstalling and reinstalling, I tried an earlier version (15.2), that didn't work either.
I run Windows 7 x64.
How come it was working fine until today? And how can I fix it?
Can anyone please help?
Thanks
Posts: 980
Joined: Jun 2015
2016-05-15, 23:05
(This post was last modified: 2016-05-15, 23:06 by User 272336.)
Hi,
If it worked before as you mentioned, I would delete the content of this folder to make sure.
Winkey + R %appdata%/kodi (enter) Ctrl A and delete.
You will start clean that way.
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Hi,
thanks for your quick reply.
I've tried what you said above but it still doesn't work. I even went through my registry to make sure I get rid of all kodi related things before a new install.
The app will not start up properly, and it crashes. Any other suggestions?
Posts: 980
Joined: Jun 2015
Sadly that defies logic since it worked before.
Do you see any problems found in notes panes when you run
Code:
WinKey R DXdiag (enter)
Try to post (using pastebin.com) relevant logs containing version info from:
Code:
WinKey R MsInfo32 (enter)
(components/display)
Then using pastebin again a kodi.log from %appdata%/kodi (if present)
Hopefully that will gather enough info so that you can be helped.
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2016-05-16, 02:41
(This post was last modified: 2016-05-16, 02:42 by kriszzzz.)
Sorry, I'm not sure what info is needed, or how to get it. But you're welcome to remote connect and check it if you can :)
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Hey everyone,
Just an update, last night I tried again to start Kodi but I had no success so I went to bed, left my laptop running. This morning I thought I try again, not hoping for much to have changed, but to my biggest surprise it started up as it should. Unfortunately, last night I deleted all my profile and settings so I had to set up the different add-ons I use, but after that, pleased to say, that it works. I have no clue as to what happened yesterday, why it crashed.
Thanks for trying to help.
Posts: 980
Joined: Jun 2015
Glad to hear.
That leads me to believe that a 3rd party add-on might have had something to do with the problems.
I would re-add them one at a time, exit Kodi, launch and test. Otherwise you will be back to square one.
