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mrdally204 · (This post was last modified: 2016-07-23, 23:23 by mrdally204.)

Watching videos with the new alpha build and newer nightlys I am seeing my video frame freeze for a few seconds while the audio continues to play, eventually the video plays again. Sometimes it will only happen once or twice when I start the stream, other times it happens for extended periods of time. Seems like lower bandwidth videos and TV channels are more affected, but could just be a coincidence. Never experienced this with previous builds. Anyone else experiencing this issue? When the video starts playing again it is in sync with that audio.

**fritsch** · 2016-07-24, 09:13

No Debug Log no issue as shown in this post: http://forum.kodi.tv/showthread.php?tid=234749

**Martijn** · 2016-07-24, 09:41

Install new nightly version from today

mrdally204 · 2016-07-25, 14:49

thanks, will take the advice of both. Will try the latest nightly when I get home today and if I'm still experiencing it will post full debug logs.

mrdally204 · 2016-07-29, 14:57

Martijn, new nightly was installed and experienced the same result. Please find my log posted below. As I have commented on this post, I believe Knocks issues and mine are related. Following his suggestion I disabled hardware acceleration and was able to alleviate the frame freeze I was experiencing, but this is obviously not an ideal solution.

https://dl.dropboxusercontent.com/u/20874890/kodi.log

MrMC · 2016-07-29, 15:46

looks more like a pvr issue (NextPVR), does non-pvr video playback have the same issue ?

mrdally204 · 2016-07-29, 15:58

Thanks for the feedback MrMC. I'm pretty sure that I was seeing the same thing with local content as well but will test that again today. If I am able to replicate the issue I will post a new log. What are you seeing that makes you think it is PVR related and second, why would changing the acceleration setting correct that behavior?

MrMC · 2016-07-29, 18:39

a) I see play playing pvr content and nothing else in log
b) pvr is handled 'special' and not all hw codecs handle them right. FFmpeg always does the right thing.

mrdally204 · 2016-07-30, 02:08

I was able to recreate this again with local (SMB shared) content. Video glitch occurred while watching Jurassic Park. have a look Smile

https://dl.dropboxusercontent.com/u/2087...ontent.log

mrdally204 · 2016-07-31, 22:36

Frisch, you were quick to slap me on the wrist for "not having an issue" due to missing logs. I have now posed 2 while recreating the issue and you have gone into hiding Smile

. I keep installing new nightly releases in the hopes that it is silently getting fixed but that's not the case. What can a user do to draw attention to a show stopping bug in an alpha build?

Madflava · 2016-08-01, 00:02

While I dont have a log, I also am experiencing the same problem you are on Nvidia Shield.

mrdally204 · (This post was last modified: 2016-08-04, 18:32 by mrdally204.)

Thanks for the reply Madflava. Can you please get a log file attached to make sure it's the same issue. Also go into settings, player settings, video, and disable the 2 hardware acceleration options in there and then watch a video again. This seems to help my issue but then my box struggles with high bitrate or 265 content.

mrdally204 · 2016-08-04, 18:33

Another friendly reminder this issue still exists in the latest Alpha and newer nightlys. Sitting on the edge of my seat waiting for a mod or dev to ask me to test something for them to solve this issue. My PMs are always open Smile

mrdally204 · 2016-08-11, 20:36

Update: I tried the latest Alpha on my Fire tablet 7" $50 and it did not experience the freeze frame. I will try my other Android devices and see if it affects any others besides my 4k Fire tv.