[fingers75]

Hi, I have been using Jarvis for around 6 months everything was fine until 2 days ago. Now as soon as I start kodi, I get the error message and kodi closes down. I cannot get into kodi at all, and reinstalling does nothing to change it. Can anyone help?

This is what windows reports:

Problem Event Name: APPCRASH
Application Name: Kodi.exe
Application Version: 16.1.0.0
Application Timestamp: 571c922e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.19045
Fault Module Timestamp: 56258e62
Exception Code: c0000005
Exception Offset: 0003d968
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 2ebe
Additional Information 2: 2ebe08d60aff5d62f2f7c54a67eadc90
Additional Information 3: 37d4
Additional Information 4: 37d4fb292004d4476bad089855160f3

[fingers75]

I should say I have a i7 processor, running windows 7, the latest GeForce updated driivers, no joypads or anything new in the pc, as I say its weird as the pc is completely the same as when it was working fine.

[PatK]

From the MS site : The ntdll.dll file is a file created by Microsoft that has a description of "NT Layer DLL" and is the file that contains NT kernel functions. The ntdll.dll file is located in the c:\windows\system32 or c:\winnt\system32 directory and can also be found in the c:\i386 directory.

The causes of ntdll.dll error messages can vary greatly. However, most ntdll.dll errors result from a corrupt or damaged version of the ntdll.dll file itself, corrupt hardware drivers, or issues between Windows and other programs.

Check the integrity of the file itself (bytes size wise) and if it appears to be undamaged, Go into C:\Users\fingers75\AppData\Roaming\Kodi\userdata anbd delete guisettings.xml (perhaps some setting is causing an issue) Kodi will rebuild it next run, no joy?