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Hi,
When I try to start kodi on my windows 7 laptop I get this error "the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer"
Ive tried multiple uninstalls/reinstalls, and checking for new windows updates.
This is the first time ive tried to use Kodi on this computer.
Any ideas?
Cheers,
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PatK
Team-Kodi Member
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Your virus checker may be sandboxing the application.
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I'm having the exact same issue. First time installing it on my laptop. and also not sure what "sandboxing" means. Ive turned Norton off but not sure that's the right thing to do. Any advice?
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PatK
Team-Kodi Member
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2017-02-18, 06:29
(This post was last modified: 2017-02-18, 06:31 by PatK.)
Make sure you have the Service pack1 update, The problem is that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install. Be sure you have permissions, and try again.
Download the Visual C++ Redistributable: if needed.
For Windows 64-bit
Visual C++ Redistributable for Visual Studio 2017 (64-bit)
"https://download.microsoft.com/download/7/2/5/72572684-052f-4aa9-9170-9d40813a87be/vc_redist.x64.exe"
For Windows 32-bit
Visual C++ Redistributable for Visual Studio 2017 (32-bit)
"https://download.microsoft.com/download/e/6/6/e66c5871-7afe-4640-a454-786eabe8aae8/vc_redist.x86.exe"
Sandboxing is when your o/sor virus checker hides code from the install that it deems might be harmful.
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Cheers Patk, downloading that file worked. Now im having issues with the music box add on. Everytime i try to play a song it gives me the same recorded message of some foriegn guy talking for about 10 seconds. Sounds like an error message. Any ideas?
