cannot start xbmc in 8.10 release
#1
Hi I just installed the new release (8.10 atlantis) on my pc but everytime I open it I get this error dialog

"This application has failed to start because MSVCR71.dll was not found. Re-installing the application may fix this problem."

I tried reinstalling many times but still no luck. If anybody knows a fix please share. Thanks.

My PC is running windows vista ultimate 64 bit.
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#2
Hmm.... me too. Im running XP Pro SP3 - I had no issues installing Beta 2.
I completely removed existing install before installing 8.10 and keep getting the "MSVCR71.dll not found error". Sad
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#3
Just download it from here: http://www.dll-files.com/dllindex/dll-fi...ml?msvcr71 and put it in your windows/system directory.
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#4
Wow thanks for the quick response.. working now. Thanks
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#5
my god i have the same issue, ireoaired .net v2,0 and installed sp1 for it same problem
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#6
Had the same problem. Copying the file to System32 solved it. Thanks!
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#7
Question 
Copying the file to System32 fixed the problem for me too, but why did it happen in the first place?
I am on Win XP SP3 and upgraded from Beta 2 & had had no problems before.
:confused2:
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#8
I reported this in of of the svn builds and I thought a dev was going to fix it but I guess it just never made it into the release. Like someone mentioned, just grab it from the internet and put it in the xbmc directory (or system32)
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#9
Microsoft updated the runtime dll's and didn't bother shipping older versions with Vista. As we're not certain as to whether we can host these dll's in our SVN or not, we have not yet implemented it as part of the installer build.

As stated above, just grab it from elsewhere in the meantime.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.


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#10
If you don't want to copy the DLL to the system32 directory, it also works copying it from your java/bin location to c:\program files\xbmc

My guess is what's happening is that the location that it looks for that particular DLL is not included in the path that is used upon startup.
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#11
jmarshall Wrote:Microsoft updated the runtime dll's and didn't bother shipping older versions with Vista. As we're not certain as to whether we can host these dll's in our SVN or not, we have not yet implemented it as part of the installer build.

As stated above, just grab it from elsewhere in the meantime.

So I was having this same problem, but it wasn't in Vista. I did a fresh install of XP sp2 on a pc last night, with the intention of making it a media center box. I wanted to try xbmc and kept getting this error. I downloaded the .dll file and installed it in the system32 folder. Same results. Moved the file to the System folder and stopped getting that error. But, now I just get a Microsoft crash report every time I start xbmc.

Anyone else getting this after installing the .dll file ?
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#12
jayelectro Wrote:So I was having this same problem, but it wasn't in Vista. I did a fresh install of XP sp2 on a pc last night, with the intention of making it a media center box. I wanted to try xbmc and kept getting this error. I downloaded the .dll file and installed it in the system32 folder. Same results. Moved the file to the System folder and stopped getting that error. But, now I just get a Microsoft crash report every time I start xbmc.

Anyone else getting this after installing the .dll file ?

Also get the same Error after copying the .dll file. No
I using XP SP3
Intel P4 @ 2.4
ATI Radeon X1650 pro

17:50:15 T:3332 M:1429913600 NOTICE: Mapping drive Z to C:\Programme\XBMC\cache
17:50:15 T:3332 M:1429807104 NOTICE: Mapping drive T to C:\Programme\XBMC\userdata
17:50:15 T:3332 M:1429798912 NOTICE: Mapping drive Q to C:\Programme\XBMC
17:50:15 T:3332 M:1429798912 NOTICE: Mapping drive U to C:\Programme\XBMC
17:50:15 T:3332 M:1429770240 NOTICE: -----------------------------------------------------------------------
17:50:15 T:3332 M:1429766144 NOTICE: Starting XBMC, Platform: Windows XP Home Edition Service Pack 3 build 2600. Built on Nov 13 2008 (compiler 1500)
17:50:15 T:3332 M:1429766144 NOTICE: Intel® Pentium® 4 CPU 2.53GHz
17:50:15 T:3332 M:1429766144 NOTICE: Desktop Resolution: 1280x1024 32Bit at 60Hz
17:50:15 T:3332 M:1429766144 NOTICE: Q is mapped to: C:\Programme\XBMC
17:50:15 T:3332 M:1429766144 NOTICE: The executable running is: C:\Programme\XBMC\XBMC.exe
17:50:15 T:3332 M:1429766144 NOTICE: Log File is located: C:\Programme\XBMC\xbmc.log
17:50:15 T:3332 M:1429766144 NOTICE: -----------------------------------------------------------------------
17:50:15 T:3332 M:1429741568 NOTICE: Setup SDL
17:50:15 T:3332 M:1428533248 NOTICE: load settings...
17:50:15 T:3332 M:1428520960 NOTICE: Mapping drive P to C:\Programme\XBMC\userdata
17:50:15 T:3332 M:1428516864 NOTICE: loading C:\Programme\XBMC\userdata\guisettings.xml
17:50:15 T:3332 M:1428488192 ERROR: Unable to load C:\Programme\XBMC\userdata\guisettings.xml, creating new C:\Programme\XBMC\userdata\guisettings.xml with default values
17:50:15 T:3332 M:1428193280 NOTICE: Getting hardware information now...
17:50:15 T:3332 M:1428193280 NOTICE: Checking resolution 10
17:50:15 T:3332 M:1428193280 NOTICE: Setting autoresolution mode 3
17:50:15 T:3332 M:1428189184 NOTICE: No advancedsettings.xml to load (C:\Programme\XBMC\userdata\advancedsettings.xml)
17:50:15 T:3332 M:1428230144 NOTICE: C:\Programme\XBMC\userdata\sources.xml


After installing XBMC for Windows Atlantis Beta 2 the same problem...
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#13
jmarshall Wrote:Microsoft updated the runtime dll's and didn't bother shipping older versions with Vista. As we're not certain as to whether we can host these dll's in our SVN or not, we have not yet implemented it as part of the installer build.

As stated above, just grab it from elsewhere in the meantime.

I think if its listed in the MS redist list its somewhere in the compiler docs (but I don't have them to hand and its my wife who's got MSDN) then you can redistribute the library under the compiler licence.

Also I think for this library its not considered part of the bound library set, as there can be valid reasons for different levels of the library on one system, so its best to be in the application path not the system path (again sorry if I'm using the wrong nomenclature but its my wife who's an MS-ite :-)

A.
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#14
Sure - obviously it'll be installed to the app path. We aren't going to touch anything in the system. There's no problem with us redistributing as far as the installer goes - it's just a matter of getting a procedure in place so that packagers know what to do.

Will chat with WiSo next time he's around and we'll figure something out.

Cheers,
Jonathan
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.


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#15
Question 
Generally the problems still occurs after installing the missing .dll file.
(Perhaps I should open a new help thread)

There is no difference in which modus (with -p or without) I start the xbmc.exe. Trusting the log-file it stops always at the sources.xml
Confused do you have any suggestions?

Thanks for you help.
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cannot start xbmc in 8.10 release0