[nineprinces]

Hi Everyone,

I've just setup an ATV with XBMC and whilst everything with the install has been prefect I'm finding that its crashing when accessing certain SMB mounted shares.

Error: xbmc/boxee exited with status: 8

At first I though it might have been due to the fact that there was a large amount of content/files in the affected directories but I've since eliminated this.

All I can think of now is that there is a file/filename in the two affected directories that XBMC doesn't like; too long, unsupported characters etc...?

Has anyone else come across this issue?

Thanks.

[davilla]

Hi Everyone,

I've just setup an ATV with XBMC and whilst everything with the install has been prefect I'm finding that its crashing when accessing certain SMB mounted shares.

Error: xbmc/boxee exited with status: 8

At first I though it might have been due to the fact that there was a large amount of content/files in the affected directories but I've since eliminated this.

All I can think of now is that there is a file/filename in the two affected directories that XBMC doesn't like; too long, unsupported characters etc...?

Has anyone else come across this issue?

Thanks.

pastebin xbmc.log and the crashreporter log which will show the crash.

The xbmc.log fill will also show all the details you did not include in this post (xbmc version).

[skynet]

Hi,

I experience the same error when browsing certain SMB mounted shares using ATV.

At first I suspected permissions but since ruled this out. Perhaps as the OP said, invalid characters, file type etc.

XBMC.log http://pastebin.com/m1370e989
XBMC.old http://pastebin.com/m50b26b93
CrashReporter #1 : http://pastebin.com/d1f7e22bd
CrashReporter #2 : http://pastebin.com/m30c73cbb

Can't find the console log.

Thanks.

[davilla]

Hi,

I experience the same error when browsing certain SMB mounted shares using ATV.

At first I suspected permissions but since ruled this out. Perhaps as the OP said, invalid characters, file type etc.

XBMC.log http://pastebin.com/m1370e989
XBMC.old http://pastebin.com/m50b26b93
CrashReporter #1 : http://pastebin.com/d1f7e22bd
CrashReporter #2 : http://pastebin.com/m30c73cbb

Can't find the console log.

Thanks.

"CPicture:oCreateThumbnail" call crashed with a divide by zero. One "solution" is to turn off auto thumbnail generation.

[skynet]

Thanks. I actually just figured out the problem on a test SMB share replicating my NAS. It was a folder.jpg file that was zero bytes for some reason, corrupt album art...

I will try and go through my NAS now with all the content and see if I can erradicate the error.

Your expert advice confirms my thoughts, thumbnail generation.

Thanks a lot!

[davilla]

Thanks. I actually just figured out the problem on a test SMB share replicating my NAS. It was a folder.jpg file that was zero bytes for some reason, corrupt album art...

I will try and go through my NAS now with all the content and see if I can erradicate the error.

Your expert advice confirms my thoughts, thumbnail generation.

Thanks a lot!

If you could, make a trac ticket for this, include xbmc.log/crash logs and that a zero byte folder.jpg file caused the crash. This should not happen and by making a trac ticket, then it will get picked up and resolved by someone on team xbmc.