Windows 7 Error. Black screen etc.
tasken1
Junior Member
Posts: 13
#1
Question  2009-12-07, 20:57
Hope you guys can help me out!

All of the sudden XBMC starts up a fullscreen black image. I don't know what I done or why it started. I've uninstalled and installed, same result. In Wiki it only says; press both thumbsticks and a box will ask you to reset options. Or something like that. I don't have any thumbsticks on my keyboard. :-P

Here's the log:
19:46:17 T:3604 M:3116912640 NOTICE: -----------------------------------------------------------------------
19:46:17 T:3604 M:3116847104 NOTICE: Starting XBMC, Platform: Windows build 7600. Built on Nov 22 2009 (SVN:24883, compiler 1500)
19:46:17 T:3604 M:3116847104 NOTICE: Intel® Core™2 Duo CPU E8500 @ 3.16GHz
19:46:17 T:3604 M:3116847104 NOTICE: Desktop Resolution: 1360x765 32Bit at 85Hz
19:46:17 T:3604 M:3116847104 NOTICE: Running with restricted rights
19:46:17 T:3604 M:3116847104 NOTICE: special://xbmc/ is mapped to: C:\Program Files (x86)\XBMC
19:46:17 T:3604 M:3116847104 NOTICE: special://masterprofile/ is mapped to: C:\Users\Big Boy\AppData\Roaming\XBMC\userdata
19:46:17 T:3604 M:3116847104 NOTICE: special://home/ is mapped to: C:\Users\Big Boy\AppData\Roaming\XBMC
19:46:17 T:3604 M:3116847104 NOTICE: special://temp/ is mapped to: C:\Users\Big Boy\AppData\Roaming\XBMC\cache
19:46:17 T:3604 M:3116847104 NOTICE: The executable running is: C:\Program Files (x86)\XBMC\XBMC.exe
19:46:17 T:3604 M:3116847104 NOTICE: Log File is located: C:\Users\Big Boy\AppData\Roaming\XBMC\xbmc.log
19:46:17 T:3604 M:3116847104 NOTICE: -----------------------------------------------------------------------
19:46:17 T:3604 M:3114115072 NOTICE: Found mode: 1920x1080 @ 30.00 - Full Screen
19:46:17 T:3604 M:3114106880 NOTICE: load settings...
19:46:17 T:3604 M:3114110976 NOTICE: special://profile/ is mapped to: special://masterprofile/
19:46:17 T:3604 M:3114110976 NOTICE: loading special://masterprofile/guisettings.xml
19:46:17 T:3604 M:3114110976 ERROR: Unable to load special://masterprofile/guisettings.xml, creating new special://masterprofile/guisettings.xml with default values
19:46:17 T:3604 M:3114102784 NOTICE: Getting hardware information now...
19:46:17 T:3604 M:3114102784 NOTICE: Checking resolution 12
19:46:17 T:3604 M:3114102784 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
19:46:17 T:3604 M:3114098688 NOTICE: Loaded playercorefactory configuration
19:46:17 T:3604 M:3114098688 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
19:46:17 T:3604 M:3114098688 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
19:46:17 T:3604 M:3114098688 NOTICE: No advancedsettings.xml to load (special://masterprofile/advancedsettings.xml)
19:46:17 T:3604 M:3114098688 NOTICE: Default DVD Player: dvdplayer
19:46:17 T:3604 M:3114098688 NOTICE: Default Video Player: dvdplayer
19:46:17 T:3604 M:3114098688 NOTICE: Default Audio Player: paplayer
19:46:17 T:3604 M:3114078208 NOTICE: special://masterprofile/sources.xml
19:46:18 T:3604 M:3098210304 ERROR: DIRECTORY::CDirectory::Create - Error creating C:\Program Files (x86)\XBMC\plugins\music
19:46:18 T:3604 M:3098218496 ERROR: DIRECTORY::CDirectory::Create - Error creating special://xbmc/plugins/music
19:46:18 T:3604 M:3098218496 ERROR: DIRECTORY::CDirectory::Create - Error creating C:\Program Files (x86)\XBMC\plugins\pictures
19:46:18 T:3604 M:3098218496 ERROR: DIRECTORY::CDirectory::Create - Error creating special://xbmc/plugins/pictures
19:46:18 T:3604 M:3098218496 ERROR: DIRECTORY::CDirectory::Create - Error creating C:\Program Files (x86)\XBMC\plugins\weather
19:46:18 T:3604 M:3098218496 ERROR: DIRECTORY::CDirectory::Create - Error creating special://xbmc/plugins/weather
19:46:18 T:3604 M:3098218496 NOTICE: initializing playlistplayer
19:46:18 T:3604 M:3098218496 NOTICE: DONE initializing playlistplayer
19:46:18 T:3604 M:3098218496 NOTICE: load default skin:[Confluence]
19:46:18 T:3604 M:3090763776 NOTICE: initialize done
19:46:18 T:3604 M:3090763776 NOTICE: Running the application...
19:46:18 T:3604 M:3090763776 NOTICE: ES: Starting event server
19:46:18 T:1732 M:3090763776 NOTICE: ES: Starting UDP Event server on 127.0.0.1:9777
19:46:18 T:1732 M:3090755584 NOTICE: UDP: Listening on port 9777
19:46:52 T:3604 M:3074023424 ERROR: DIRECTORY::CDirectory::GetDirectory - Error getting C:\Program Files (x86)\XBMC\screensavers\
19:46:52 T:3604 M:3074023424 ERROR: DIRECTORY::CDirectory::GetDirectory - Error getting special://xbmc/screensavers/
19:46:53 T:3604 M:3074048000 ERROR: DIRECTORY::CDirectory::GetDirectory - Error getting C:\Program Files (x86)\XBMC\screensavers\
19:46:53 T:3604 M:3074048000 ERROR: DIRECTORY::CDirectory::GetDirectory - Error getting special://xbmc/screensavers/
19:47:00 T:3604 M:3071217664 NOTICE: Storing total System Uptime
19:47:00 T:3604 M:3071217664 NOTICE: Saving settings
19:47:00 T:3604 M:3071217664 NOTICE: stop all
19:47:00 T:3604 M:3071217664 NOTICE: ES: Stopping event server
19:47:01 T:1732 M:3071287296 NOTICE: ES: UDP Event server stopped
19:47:01 T:3604 M:3071291392 NOTICE: stop sap announcement listener
19:47:01 T:3604 M:3071291392 NOTICE: clean cached files!
19:47:01 T:3604 M:3071291392 NOTICE: unload skin
19:47:01 T:3604 M:3073810432 NOTICE: stop python
19:47:01 T:3604 M:3073810432 NOTICE: stopped
19:47:01 T:3604 M:3073810432 NOTICE: destroy
19:47:01 T:3604 M:3073806336 NOTICE: unload sections
19:47:03 T:1324 M:3076030464 ERROR: CThread:ConfusedtaticThread : Access violation at 0x07b390f0: Reading location 0x07b390f0
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WiSo
Team-Kodi Developer
Posts: 2,745
#2
2009-12-07, 21:38
See if the xbmc menu entry contains -p and if yes remove it.
If that doesn't work try running it as administrator. Should run without but your logfile looks odd.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
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tasken1
Junior Member
Posts: 13
#3
2009-12-08, 13:48
WiSo Wrote:See if the xbmc menu entry contains -p and if yes remove it.
If that doesn't work try running it as administrator. Should run without but your logfile looks odd.

Okey, what do you mean by "-p" and how do I change/remove it? And why does my logfile look odd? :S
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WiSo
Team-Kodi Developer
Posts: 2,745
#4
2009-12-08, 20:08
Go to the windows start menu, XBMC Media Center, highlight XBMC, choose properties and see if the destination xbmc.exe has a -p appended.
weird since in the beginning it shows that the special user path are located in the user profile directory which is correct but later on it tries to create directories in the installation directory which isn't correct.
Move guisettings.xml and profile.xml to a backup folder and try again.
Always read the XBMC online-manual, FAQ and search the forum before posting.
Do not e-mail XBMC-Team members directly asking for support. Read/follow the forum rules.
For troubleshooting and bug reporting please make sure you read this first.
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anthistatic
Junior Member
Posts: 22
#5
2010-05-31, 02:57
WiSo Wrote:Go to the windows start menu, XBMC Media Center, highlight XBMC, choose properties and see if the destination xbmc.exe has a -p appended.
weird since in the beginning it shows that the special user path are located in the user profile directory which is correct but later on it tries to create directories in the installation directory which isn't correct.
Move guisettings.xml and profile.xml to a backup folder and try again.

Wow Dude! How does it feel to be the hero of the day (read night!)Huh

I had the XBMC "Black Screen of Death" on my W7 x64 Asus laptop with integrated Intel GMA X4500M GPU. I tried all kinds of manual DirectX setups and such, but to no avail...

Wierd thing was, that in AeroPeek the XBMC window rendered properly, and when I alt-tabbed to the XBMC window it also rendered as supposed in fullscreen mode. Once or twice, the window remained functional after releasing the alt+tabb keys, but not often/reliably...

And then I removed the two xml-files stated in your post, and HEY PRESTO! XBMC just launched without so much as a hiccup!

Dunno if this solution will work for others having the black screen issue, but I'm glad if I may be able to help someone!

Cheers!
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compcentral
Fan
Posts: 629
#6
2010-06-04, 14:17
I have the same problem from time to time, but its not caused by alt-tab as far as I can tell.

Here is my log file:

08:10:20 T:3352 M:2715455488 NOTICE: Starting XBMC, Platform: Windows 7, 64-bit (WoW) build 7600. Built on Jun 3 2010 (SVN:30813, compiler 1500)
08:10:20 T:3352 M:2715455488 NOTICE: Running with administrator rights
08:10:20 T:3352 M:2715455488 NOTICE: special://xbmc/ is mapped to: C:\Program Files (x86)\XBMC
08:10:20 T:3352 M:2715455488 NOTICE: special://xbmcbin/ is mapped to: C:\Program Files (x86)\XBMC
08:10:20 T:3352 M:2715455488 NOTICE: special://masterprofile/ is mapped to: C:\Users\htpc\AppData\Roaming\XBMC\userdata
08:10:20 T:3352 M:2715455488 NOTICE: special://home/ is mapped to: C:\Users\htpc\AppData\Roaming\XBMC
08:10:20 T:3352 M:2715455488 NOTICE: special://temp/ is mapped to: C:\Users\htpc\AppData\Roaming\XBMC\cache
08:10:20 T:3352 M:2715455488 NOTICE: The executable running is: C:\Program Files (x86)\XBMC\XBMC.exe
08:10:20 T:3352 M:2715426816 NOTICE: Setup SDL
08:10:20 T:3352 M:2714857472 NOTICE: Found screen: Generic PnP Monitor (DPMS) on NVIDIA GeForce 9200 , adapter 0.
08:10:20 T:3352 M:2714849280 NOTICE: Primary mode: 1920x1080 @ 60.00 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 60.00 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 59.94 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 30.00i - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 29.97i - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 24.00 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 23.98 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 30.00 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 29.97 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1920x1080 @ 50.00 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1440x900 @ 60.00 - Full Screen
08:10:20 T:3352 M:2714750976 NOTICE: Additional mode: 1440x900 @ 75.00 - Full Screen
08:10:20 T:3352 M:2715164672 NOTICE: load settings...
08:10:20 T:3352 M:2715086848 NOTICE: special://profile/ is mapped to: special://masterprofile/
08:10:20 T:3352 M:2715086848 NOTICE: loading special://masterprofile/guisettings.xml
08:10:20 T:3352 M:2715021312 NOTICE: Getting hardware information now...
08:10:20 T:3352 M:2715021312 NOTICE: Checking resolution 12
08:10:20 T:3352 M:2715013120 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
08:10:20 T:3352 M:2714996736 NOTICE: Loaded playercorefactory configuration
08:10:20 T:3352 M:2714996736 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
08:10:20 T:3352 M:2714996736 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
08:10:20 T:3352 M:2714996736 NOTICE: No advancedsettings.xml to load (special://masterprofile/advancedsettings.xml)
08:10:20 T:3352 M:2714996736 NOTICE: Default DVD Player: dvdplayer
08:10:20 T:3352 M:2714996736 NOTICE: Default Video Player: dvdplayer
08:10:20 T:3352 M:2714996736 NOTICE: Default Audio Player: paplayer
08:10:20 T:3352 M:2714992640 NOTICE: Loading media sources from special://masterprofile/sources.xml
08:10:20 T:3352 M:2713694208 WARNING: ADDON: cpluff: 'Not all directories were successfully scanned.'
08:10:21 T:3352 M:2681667584 NOTICE: initializing playlistplayer
08:10:21 T:3352 M:2681663488 NOTICE: DONE initializing playlistplayer
08:10:22 T:3352 M:2668929024 NOTICE: initialize done
08:10:22 T:3352 M:2668929024 NOTICE: Running the application...
08:10:22 T:3352 M:2668916736 NOTICE: ES: Starting event server
08:10:22 T:3772 M:2668908544 NOTICE: ES: Starting UDP Event server on 127.0.0.1:9777
08:10:22 T:3772 M:2668302336 NOTICE: UDP: Listening on port 9777
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compcentral
Fan
Posts: 629
#7
2010-06-04, 14:19
that's all the further it gets... then I have to ctrl-alt-del and end task on the xbmc process.

I just tried completely removing both the xbmc folder in program files and the one in the users folder... then reinstalled the latest svn build and it still will not load. I'm rebooting now to see if that helps.
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compcentral
Fan
Posts: 629
#8
2010-06-04, 14:46
still can't get it to load now... This build was working fine about an hour ago. All I tried to do was turn off the use a windowed full screen instead of true fullscreen option. I wanted to see if the 1/2 screen bug I had was finally fixed... Argh...

Any thoughts?
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CrystalP
Team-Kodi Developer
Posts: 1,208
#9
2010-06-04, 16:43
Can you go back revisions to find the version that started this?
Always read the Kodi online-manual, the FAQ and search the forum before posting.
Do not e-mail Kodi Team members directly asking for support. Read/follow the forum rules (wiki).
For troubleshooting and bug reporting please make sure you read this first.
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Windows 7 Error. Black screen etc.1