[BUG] Could not download information
#16
that also happen to me after install of RC2.
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#17
Try the URLs directly in a browser - atm it looks like themoviedb.org is having issues with their search (from my end at anyrate)
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#18
I've tried to copy and paste the URLs from my log. It returns back the info, but xbmc doesn't seem to save it. It just returns an error instead.
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#19
I had to remove all files/folders that did not match TheTVDB (in my TV media source folder) to correct this message.

Turning on the debug log and tailing the file will reveal which need to be (re)moved.
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#20
I'm getting this as well.
ASrock Ion 330HT - XBMCFreak 10.1 Lucid LiveCD. Everything works but System sounds over HDMI.
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#21
I also seem to have this annoyance. It occurs at some points when scraping media but also occurs on startup (I assume when scanning for new media... since I have this option enabled).

At first I thought the "remote server" it was referring to was my FreeNAS where my media is stored. I am glad that nothing is wrong in that regard but would like to fix this other issue. Sad
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#22
i also get this problem. specifically with xbmc live.

if i dont pick yes or no (ie if i leave my movie on pause and walk away) after a few minutes the computer will freeze and force me to reboot.

if it helps, im using a cronjob to update my library every minute. i tried playing with some settings in the library update section for my movies and it made no change. sometimes it will be fine for a few hours, and others it will pop up every minute or so. really annoying.
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#23
The problem that I'm getting is from thetvdb.com. The scraper works for existing shows (ie when it load up new Family Guy episodes) but when I add an entirely new show, it'll download the show info but not the individual episodes and refuses to add them automatically
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#24
Starting to see this issue. Any solution?
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#25
Sad 
polkaroo Wrote:Starting to see this issue. Any solution?

This is the closest I've seen to a 'solution'

fdlsys Wrote:Lookup the advancedsettings.xml wiki - there is a new option that allows you to silence the errors while the scraping will continue.

http://wiki.xbmc.org/index.php?title=Adv...ttings.xml

<videoscanner>

Options specific to the Video scanner

<videoscanner>
<ignoreerrors>true</ignoreerrors> <!-- Set to true to silently ignore errors while scanning videos
</videoscanner>

I'll see if I can have a go on this tonight. Bloody frustrating. I have no idea what's causing this.
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#26
Question 
Well I am no longer getting error messages after following the tips for advanced settingss to ignore the errors.

And what I believe to be the offending files before I set ignore errors option:

20:29:43 T:4540 M:1819504640 ERROR: JSONRPC Server: Failed to bind serversocket
20:29:45 T:3264 M:1788506112 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part3 720p HDTV x264 CTU\
20:29:45 T:3264 M:1788506112 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part4 720p HDTV x264 CTU\
20:29:45 T:3264 M:1788506112 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part5 720p HDTV x264 RED\
20:29:45 T:3264 M:1788497920 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part6 720p HDTV x264 RED\
20:29:45 T:3264 M:1788461056 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 S01E01 720P HDTV X264 hV\
20:30:05 T:3264 M:1796870144 WARNING: XFILE::CFileCurl::CReadState::FillBuffer: curl failed with code 22
20:30:05 T:3264 M:1796870144 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
20:30:05 T:3264 M:1796870144 ERROR: ADDON::CScraper::Run: Unable to parse web site
20:30:14 T:3264 M:1799716864 WARNING: XFILE::CFileCurl::CReadState::FillBuffer: curl failed with code 22
20:30:14 T:3264 M:1799716864 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
20:30:14 T:3264 M:1799716864 ERROR: ADDON::CScraper::Run: Unable to parse web site
20:30:15 T:3264 M:1799639040 NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:32
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#27
I'm having this problem with a few specific movies and shows. Here is what the output from the logfile looks like for one of the tv shows(they all look the same)

Code:
13:17:10 T:113418240 M:105226240   DEBUG: FindMovie: Searching for 'penn and teller bullshit' using The TVDB scraper (path: '/var/mobile/Library/Preferences/XBMC/addons/metadata.tvdb.com', content: 'tvshows', version: '1.2.3')
13:17:10 T:113418240 M:105226240   DEBUG: scraper: CreateSearchUrl returned <url>http://www.thetvdb.com/api/GetSeries.php?seriesname=penn%20and%20teller%20bullshit&amp;language=en</url>
13:17:10 T:113418240 M:105222144   DEBUG: FileCurl::Open(0x71b8d10) http://www.thetvdb.com/api/GetSeries.php?seriesname=penn%20and%20teller%20bullshit&language=en
13:17:11 T:113418240 M:105283584   DEBUG: scraper: GetSearchResults returned <?xml version="1.0" encoding="utf-8" standalone="yes"?><results></results>
13:17:11 T:113418240 M:105283584   ERROR: Process: Error looking up item penn.and.teller.bullshit
13:17:11 T:113418240 M:105283584   DEBUG: Thread CVideoInfoDownloader 113418240 terminating

XBMC doesn't get the information for these shows and movies at all and they don't show up in the library(just did an upgrade and the backup didn't work so well so ended up rescanning my whole library). It also seems to be skipping some of them after finding the error, so I'm not sure if I've found all of them yet. I tried the URL and it returns an empty XML file. Is this a tvdb error or an XBMC/scraper error in building the URL? Is there any fix or workaround for this yet?
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#28
rjorgenson Wrote:I'm having this problem with a few specific movies and shows. Here is what the output from the logfile looks like for one of the tv shows(they all look the same)


XBMC doesn't get the information for these shows and movies at all and they don't show up in the library(just did an upgrade and the backup didn't work so well so ended up rescanning my whole library). It also seems to be skipping some of them after finding the error, so I'm not sure if I've found all of them yet. I tried the URL and it returns an empty XML file. Is this a tvdb error or an XBMC/scraper error in building the URL? Is there any fix or workaround for this yet?

This seems to be a TVDB error as even a search there for penn and teller bullshit doesn't give a result. A search for penn and teller does return this as one option?
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#29
showboy Wrote:Well I am no longer getting error messages after following the tips for advanced settingss to ignore the errors.

And what I believe to be the offending files before I set ignore errors option:

20:29:43 T:4540 M:1819504640 ERROR: JSONRPC Server: Failed to bind serversocket
20:29:45 T:3264 M:1788506112 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part3 720p HDTV x264 CTU\
20:29:45 T:3264 M:1788506112 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part4 720p HDTV x264 CTU\
20:29:45 T:3264 M:1788506112 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part5 720p HDTV x264 RED\
20:29:45 T:3264 M:1788497920 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 Part6 720p HDTV x264 RED\
20:29:45 T:3264 M:1788461056 ERROR: XFILE::CDirectory::GetDirectory - Error getting D:\TV\The Prisoner 2009 S01E01 720P HDTV X264 hV\
20:30:05 T:3264 M:1796870144 WARNING: XFILE::CFileCurl::CReadState::FillBuffer: curl failed with code 22
20:30:05 T:3264 M:1796870144 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
20:30:05 T:3264 M:1796870144 ERROR: ADDON::CScraper::Run: Unable to parse web site
20:30:14 T:3264 M:1799716864 WARNING: XFILE::CFileCurl::CReadState::FillBuffer: curl failed with code 22
20:30:14 T:3264 M:1799716864 ERROR: CFileCurl::CReadState::Open, didn't get any data from stream.
20:30:14 T:3264 M:1799716864 ERROR: ADDON::CScraper::Run: Unable to parse web site
20:30:15 T:3264 M:1799639040 NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:32

This page on wiki will show info on file naming.
http://wiki.xbmc.org/index.php?title=TV_...Library%29. TVDB can only give results on what is in it's database.
One option:
  • D:\TV\The Prisoner (2009)\The Prisoner (2009) S01E01
    D:\TV\The Prisoner (2009)\The Prisoner (2009) S01E02
    D:\TV\The Prisoner (2009)\The Prisoner (2009) S01E03
    D:\TV\The Prisoner (2009)\The Prisoner (2009) S01E04
    D:\TV\The Prisoner (2009)\The Prisoner (2009) S01E05
    D:\TV\The Prisoner (2009)\The Prisoner (2009) S01E06
There are quite a few programs to rename and sort files if you look in
Supplemental Tools for XBMC
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#30
eddiem Wrote:This seems to be a TVDB error as even a search there for penn and teller bullshit doesn't give a result. A search for penn and teller does return this as one option?

Yeah I guess I used a bad example, I could never find a good way to name that show and have tvdb find it, so I usually manually do find that one. But that's not working either. I also have the same problem with eastbound and down and the x files(eastbound.and.down and the.x.files folder names) and both of those return search results.
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[BUG] Could not download information1