Kodi Community Forum

Hey Kodi. Love the new Krypton. But something went wrong with mine today. I tried to turn it on and would leave the loading page. It stayed on for 10 minutes or so, the my Galaxy s5 said wasn't responding. Restarted it a few time , but still same thing.
I cleared the app cache. Nothing.
Re instead Krypton. Nothing.
Finally un install then install. It Came back online. But all my settings and add-ons were deleted.

Anything I can do next time this happens.

Thanks for a grate app.
Jay

Without a Debug log (wiki) there's no way to know what happened. So if it happens again you'll need to grab the log.

Is there a way to get a debug log if I can't even open kodi? After reseting the system everything was lost.

That's why I said if it happens again. Because you reset everything without a debug log there is no way to know what caused it in the first place.

Ok. Thanks. I'll try and figure out how to get a log if I can't open kodi next time.

Details of how to do that are in the advanced section of the debug log (wiki) link.