Kodi Community Forum

Full Version: Unable to connect
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
I have Kodi 17,3 installed on my Firestick. When I attempt to add a source I am getting the following "Unable to Connect" "Couldn't retrieve directory information. This could be due to the network not being connected. Would you like to add anyway ?"
I have checked the status and it shows that I am connected and everything else works without issue
debug log (wiki) please via pastebin.com link
Define "source" Smile
Its probably a media source needed to build libraries
I have the exact issue. I have followed numerous videos to provide assistance, from bypassing firewall, to settings inside Kodi. Still giving me the same error
Angry
Still didn't say what you are trying to connect?
@MITCH0760
Still there?
(2017-06-12, 22:19)MITCH0760 Wrote: [ -> ]I have Kodi 17,3 installed on my Firestick. When I attempt to add a source I am getting the following "Unable to Connect" "Couldn't retrieve directory information. This could be due to the network not being connected. Would you like to add anyway ?"
I have checked the status and it shows that I am connected and everything else works without issue

How did you resolve the problem? I have deleted a repos and was trying to add another and I came across this error. Reinstalling kodi did not work