Kodi Community Forum - Unable to scan libraries or traverse folders in 18.3

This problem has existed since 18.0 was first released. 18.3 has been released and the problem still exists. I believe it is contained within the new add-ons for handling compressed files. Versions up through 17.6 did not have a problem with updating my libraries or going into folders, but since 18 has come out I cannot go into a folder. Uncompressing every RAR/ZIP file I have is not a viable option. One of the many files that this crash occurs on is sonarqube-7.9.zip which will crash the application if the file is in a folder by itself or with others. I have repeated the crash on multiple systems.

1. Kodi 18.3 Leia
2. Windows 10 Pro 1903 (OS Build 18362.239)
3. Intel Celeron CPU N2820 @ 2.13GHZ
4. 4 GB
5. Start Kodi up. Go down to Videos. Click on the media server. Click on a folder that has a compressed file in it. System crashes. The file I used that will always crash is sonarqube-7.9.zip. Unable to scan the libraries as well.
6. More than likely the add-on for RAR/ZIP compatibility within the application.
7. https://paste.kodi.tv/ohuqemuvac.kodi
Just in case here's the video/audio specs.
1. Video Card is just Intel HD Graphics from the Intel Corporation DN2820FYK
2. Intel Display Audio
3. Not a playback problem since I can't play anything.

Reproduceable on multiple systems
1. Kodi 18.3 Leia
2. Windows 10 Pro 1903 (OS Build 18362.239)
3. Intel Core i7-3820 @ 3.60GHz
4. 56 GB
5. Same as above.
6. Same as above.
7. https://paste.kodi.tv/aqayexavat.kodi
Just in case here's the video/audio specs.
1. NVidia GeForce GTX 1080
2. Realtek High Definition Audio
3. Not a playback problem since I can't play anything.

Another system reproduced on
1. Kodi 18.3 Leia
2. Windows 10 Pro 1903 (OS Build 18362.239)
3. Intel Core i7-9700K @ 3.60GHz
4. 32 GB
5. Same as above.
6. Same as above.
7. https://paste.kodi.tv/gecayeviso.kodi
Just in case here's the video/audio specs.
1. NVidia GeForce GTX 1070
2. Intel Display Audio
3. Not a playback problem since I can't play anything.

I also have the dmp files upon request.

Log: Retrival of audio endpoint enumeration failed

The AudioEndpointBuilder is a system service that enumerates, initializes, and activates the audio endpoints in a system. Start here Windows audio (wiki) and then proceed to Audio (wiki) the log shows most of the errors trying to negotiate an audio driver and fails. Rename your advancedsettings.xml (temporarily) and let's try again. As the title of this post is scanning, turn off update library on start up if possible.

(2019-07-15, 12:52)inshadows Wrote: [ -> ]One of the many files that this crash occurs on is sonarqube-7.9.zip which will crash the application if the file is in a folder by itself or with others

Is this in the log? Where?

We did not ask for component logging so please disable it.

(2019-07-15, 22:17)Karellen Wrote: [ -> ]
(2019-07-15, 12:52)inshadows Wrote: [ -> ]One of the many files that this crash occurs on is sonarqube-7.9.zip which will crash the application if the file is in a folder by itself or with others
Is this in the log? Where?

We did not ask for component logging so please disable it.

I followed the post by PatK but didn't see anything wrong with the audio. Some mkv files I am able to play fine with sound coming out of them. I renamed the advancedsettings.xml to advancedsettings.xml, updating the library was already turned off when Kodi starts, and removed component logging per Karellen's request. The new log is at https://paste.kodi.tv/emobucurex.kodi. This is using the Intel Core i7-3820 @ 3.60GHz computer.

2019-07-15 17:50:06.018 T:2924 DEBUG: CGUIMediaWindow::GetDirectory (Z:\Compressed\)
2019-07-15 17:50:06.018 T:2924 DEBUG: ParentPath = [Z:\]

That is when I traverse into the Compressed directory and the only file in it is the sonarqube-7.9.zip. The Kodi process ends when going to the directory.

Thank you for your quick responses.

"renamed the advancedsettings.xml to advancedsettings.xml," meant to rename to something else like old_advancedsettings.xml and not to be part of the start-up.

Desktop Resolution: 2560x1440 32Bit at 144Hz Purposes of testing can you set for 60Hz, when you mention 'GetDirectory (Z:\Compressed\)" are the contents under disk compression?

I noticed this in the log.

status for drive \\.\J:.
media status for drive \\.\J:.
status for drive \\.\L:.
media status for drive \\.\L:.

Any folder that starts with "." without the quotes is skipped.

(2019-07-16, 01:01)PatK Wrote: [ -> ]"renamed the advancedsettings.xml to advancedsettings.xml," meant to rename to something else like old_advancedsettings.xml and not to be part of the start-up.

Desktop Resolution: 2560x1440 32Bit at 144Hz Purposes of testing can you set for 60Hz, when you mention 'GetDirectory (Z:\Compressed\)" are the contents under disk compression?

I noticed this in the log.

status for drive \\.\J:.
media status for drive \\.\J:.
status for drive \\.\L:.
media status for drive \\.\L:.

Any folder that starts with "." without the quotes is skipped.

Sorry I was typing too fast. I renamed it advancedsettings.xml.bak.

No the contents are not under disk compression, just regular compression from the archive file program that they used initially. I change the refresh settings in the NVIDIA Control Panel to 60 Hz although I'm guessing it'll say 59 Hz or something similar.

There is nothing in J and L drivers. They are a BD-ROM and a virtual drive that are both empty.

The new Kodi log is located at https://paste.kodi.tv/eyojuxulix.kodi. Thank you again for your help. I apologize for the delay. Work got in the way.

Looks like the rar archives are giving some issues, try the solution I've suggested in this post https://forum.kodi.tv/showthread.php?tid...pid2869882 Add-ons > My add-ons > Virtual Filesystems restart Kodi.

(2019-07-20, 01:39)PatK Wrote: [ -> ]Looks like the rar archives are giving some issues, try the solution I've suggested in this post https://forum.kodi.tv/showthread.php?tid...pid2869882 Add-ons > My add-ons > Virtual Filesystems restart Kodi.

Thanks for your help. It is still failing with just Archive Support installed. I'll revert back to 17.6 and try new versions of Kodi as they come out and see if the problem gets fixed for me.