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Hi All, 

First time trying to install Kodi at all. Im currently on an iPhone XS MAX with iOS 13.2 and have installed multiple version of Kodi from 17.6 through to 18.5 through sideloading on AltStore however...

Each time after opening, the first run landing screen with info pops up and once that window is closed the app then crashes every time. Is there something i'm missing?

Thanks for the help
(2019-11-06, 15:17)Key2Chaos Wrote: [ -> ]Hi All, 

First time trying to install Kodi at all. Im currently on an iPhone XS MAX with iOS 13.2 and have installed multiple version of Kodi from 17.6 through to 18.5 through sideloading on AltStore however...

Each time after opening, the first run landing screen with info pops up and once that window is closed the app then crashes every time. Is there something i'm missing?

Thanks for the help

please attach crash log if possible and https://kodi.wiki/view/Debug%20Log. Please use 18.4 nightly build, as it has a couple of iOS 13 issues fixed.

Please also check if v19 works for you https://mirrors.kodi.tv/nightlies/darwin...64/master/
(2019-11-06, 15:17)Key2Chaos Wrote: [ -> ]Hi All, 

First time trying to install Kodi at all. Im currently on an iPhone XS MAX with iOS 13.2 and have installed multiple version of Kodi from 17.6 through to 18.5 through sideloading on AltStore however...

Each time after opening, the first run landing screen with info pops up and once that window is closed the app then crashes every time. Is there something i'm missing?

Thanks for the help

same here
did you find any solution?
I'm having the same issue on iOS 13.4.1 with Kodi 18.6, nightly and v19 Matrix.
 
Here are the logs:

https://paste.kodi.tv/uguwajamoz.kodi
https://paste.kodi.tv/otifexowav.kodi
(2020-04-14, 10:18)newkind Wrote: [ -> ]I'm having the same issue on iOS 13.4.1 with Kodi 18.6, nightly and v19 Matrix.
 
Here are the logs:

https://paste.kodi.tv/uguwajamoz.kodi
https://paste.kodi.tv/otifexowav.kodi
please attach crash log
(2020-04-14, 10:43)kambala Wrote: [ -> ]
(2020-04-14, 10:18)newkind Wrote: [ -> ]I'm having the same issue on iOS 13.4.1 with Kodi 18.6, nightly and v19 Matrix.
 
Here are the logs:

https://paste.kodi.tv/uguwajamoz.kodi
https://paste.kodi.tv/otifexowav.kodi
please attach crash log  

Those are the only logs I'm able to get.

https://paste.kodi.tv/dazewatula.kodi

Once I click the OK or X to close the "First Run" window - Kodi crashes. I'm unable to go into the settings and enable deeper debug levels.
(2020-04-14, 10:52)newkind Wrote: [ -> ]
(2020-04-14, 10:43)kambala Wrote: [ -> ]
(2020-04-14, 10:18)newkind Wrote: [ -> ]I'm having the same issue on iOS 13.4.1 with Kodi 18.6, nightly and v19 Matrix.
 
Here are the logs:

https://paste.kodi.tv/uguwajamoz.kodi
https://paste.kodi.tv/otifexowav.kodi
please attach crash log   

Those are the only logs I'm able to get.

https://paste.kodi.tv/dazewatula.kodi

Once I click the OK or X to close the "First Run" window - Kodi crashes. I'm unable to go into the settings and enable deeper debug levels. 
crashlog can be found in the following ways:
  • Xcode - press Cmd+Shift+2 (or from menu Window - Devices and Simulators) - select your device (connect it to the Mac if needed) - press View device logs - yours should be one of the latest
  • on iPhone: Settings - Privacy - Analytics - Analytics data - find your crash, name should start with "Kodi"
(2020-04-14, 14:16)kambala Wrote: [ -> ]
(2020-04-14, 10:52)newkind Wrote: [ -> ]
(2020-04-14, 10:43)kambala Wrote: [ -> ]please attach crash log   

Those are the only logs I'm able to get.

https://paste.kodi.tv/dazewatula.kodi

Once I click the OK or X to close the "First Run" window - Kodi crashes. I'm unable to go into the settings and enable deeper debug levels.  
crashlog can be found in the following ways:
  • Xcode - press Cmd+Shift+2 (or from menu Window - Devices and Simulators) - select your device (connect it to the Mac if needed) - press View device logs - yours should be one of the latest
  • on iPhone: Settings - Privacy - Analytics - Analytics data - find your crash, name should start with "Kodi"
 
Oh! I didn't knew about that!

Here are two most recent logs: https://wetransfer.com/downloads/9f2e4e0...236/d1ac19
nobody can reproduce your crash. I personally tried on 6+, 6s and XR.

The difference I see in your debug log is the following:
Quote:CPythonInvoker(0): waiting for python thread "unknown script" to stop
while in my logs it's
Quote:CPythonInvoker(0, /private/var/containers/Bundle/Application/4999BF84-1979-48DE-81DA-99B03B4F21FA/Kodi.app/AppData/AppHome/addons/service.xbmc.versioncheck/service.py): start processing
Also, in your log I don't see PYTHONHOME and PYTHONPATH, which leads me to think that there's an issue with your installation.

How have you signed and installed the app?
(2020-04-15, 11:03)kambala Wrote: [ -> ]nobody can reproduce your crash. I personally tried on 6+, 6s and XR.

The difference I see in your debug log is the following:
Quote:CPythonInvoker(0): waiting for python thread "unknown script" to stop
while in my logs it's
Quote:CPythonInvoker(0, /private/var/containers/Bundle/Application/4999BF84-1979-48DE-81DA-99B03B4F21FA/Kodi.app/AppData/AppHome/addons/service.xbmc.versioncheck/service.py): start processing
Also, in your log I don't see PYTHONHOME and PYTHONPATH, which leads me to think that there's an issue with your installation.

How have you signed and installed the app? 
I've used AltStore (https://altstore.io/) and sideloading feature just like the OP.
I believe altstore doesn't sign embedded libs/frameworks correctly, while App Signer does. Request support from AltStore.
(2020-04-15, 14:12)kambala Wrote: [ -> ]I believe altstore doesn't sign embedded libs/frameworks correctly, while App Signer does. Request support from AltStore.

That's very possible. I've raised a GitHub issue on the AltStore project - https://github.com/rileytestut/AltStore/issues/159

Thank you for looking into that.
When I installed Kodi through Cydia it worked and I put the magical build on it and now it crashes and won’t open, any help with this would be appreciated
(2020-05-02, 06:55)Danielellis2007 Wrote: [ -> ]When I installed Kodi through Cydia it worked and I put the magical build on it and now it crashes and won’t open, any help with this would be appreciated

So you took a nice clean install and fouled it up with some crappy piracy build that violates our piracy policy (wiki) and invalidates any support being offered here.

I would suggest that you actually read the forum rules (wiki) that you accepted and agreed to abide by when you signed up here, and then nuke the whole install and this time don't add banned addons (wiki) to it. We do not condone, promote or support piracy here, nor anyone or device that is doing so.