2020-06-19, 10:48
EDIT: Debug log...started Kodi, selected V for Vendetta, played for about 3 minutes until the first face/voice is visible and obviously out of sync, stopped.: http://paste.kodi.tv/jifuvotipe
I'm using Kodi on a Toshiba Fire TV Edition 43" TV. I started with the stable 18.7 release then tried an 18.8 nightly before moving to the 19.0 nightly kodi-20200618-de0a9605-master-armeabi.
Most videos play without a problem, and it took us almost a year to encounter one that didn't work. The videos are on an NFS share on a QNAP NAS. The videos play fine on our main TV running on a Linhes box. The network is assumed to be stable as the Fire TV sits directly below a ceiling-mounted Ubiquiti AC-AP-PRO and has a good 5 GHz connection. Also, streaming 4k videos from the normal Amazon player work flawlessly.
On the videos that have trouble, the audio plays fine while the video appears to be in slow motion and then occasionally goes to high speed, never seeming to sync with the audio. I've read dozens of audio/video sync issues with different Fire TV versions, but haven't seen one with this exact hardware. From the many posts I've read, here are the different setting changes I've tried in both 18.7 and 19.0:
In FireTV Settings
In Kodi Player / Videos
In Kodi System / Display
In Kodi System/Audio
So far, no combination of these settings play my target videos correctly. Most animated films work fine, but the problem videos are live action. However, not all live action videos fail. I haven't checked all 500+ files in the library, but here are a few mediainfo files in case that helps:
UP (works, seems unaffected by changes I make) - https://pastebin.com/0vtfSQtK
V for Vendetta (doesn't work no matter what) - https://pastebin.com/6gjYTdH4
Vantage Point (some setting combinations seem to be in sync, but by default was out of sync) - https://pastebin.com/q645jxrH
Can someone using Kodi on a Toshiba Fire TV Edition share the settings that worked for them? Is there anything else I can try so that all videos play back correctly?
I'm using Kodi on a Toshiba Fire TV Edition 43" TV. I started with the stable 18.7 release then tried an 18.8 nightly before moving to the 19.0 nightly kodi-20200618-de0a9605-master-armeabi.
Most videos play without a problem, and it took us almost a year to encounter one that didn't work. The videos are on an NFS share on a QNAP NAS. The videos play fine on our main TV running on a Linhes box. The network is assumed to be stable as the Fire TV sits directly below a ceiling-mounted Ubiquiti AC-AP-PRO and has a good 5 GHz connection. Also, streaming 4k videos from the normal Amazon player work flawlessly.
On the videos that have trouble, the audio plays fine while the video appears to be in slow motion and then occasionally goes to high speed, never seeming to sync with the audio. I've read dozens of audio/video sync issues with different Fire TV versions, but haven't seen one with this exact hardware. From the many posts I've read, here are the different setting changes I've tried in both 18.7 and 19.0:
In FireTV Settings
- Change Audio Output from AUTO to PCM (Dolby Digital was the other option, but most posts I found recommended disabling Dolby)
- Change Audio Mixing from ON to OFF
In Kodi Player / Videos
- Adjust Display refresh rate OFF / Always / On Start/Stop / On Start
- Sync playback to display ON/OFF
- Allow Hardware Acceleration - MediaCodec (Surface) ON/OFF (disabling this caused Vantage Point, below, to have a black screen)
- Allow Hardware Acceleration - MediaCodec ON/OFF
In Kodi System / Display
- Whitelist ON/OFF - 3840 x 2160p 60Hz is the only option in the list
- Number of buffers used by graphics driver 2/3
In Kodi System/Audio
- Number of Channels 2.0 (although the TV isn't outputting to anything but TV speakers, I've tried other settings to see if it made a difference).
- Output Configuration Fixed/Optimized/Best Match
- Allow passthrough ON/OFF (Also tried enabling and disabling AC-3 and E-AC-3 when passthrough was enabled)
So far, no combination of these settings play my target videos correctly. Most animated films work fine, but the problem videos are live action. However, not all live action videos fail. I haven't checked all 500+ files in the library, but here are a few mediainfo files in case that helps:
UP (works, seems unaffected by changes I make) - https://pastebin.com/0vtfSQtK
V for Vendetta (doesn't work no matter what) - https://pastebin.com/6gjYTdH4
Vantage Point (some setting combinations seem to be in sync, but by default was out of sync) - https://pastebin.com/q645jxrH
Can someone using Kodi on a Toshiba Fire TV Edition share the settings that worked for them? Is there anything else I can try so that all videos play back correctly?