Kodi Community Forum - Netflix Error in Kodi Matrix

Does anyone have experience with the Netflix addon 1.18.3+matrix.1 feom „castagnait“ GitHub Huh

?

I have an rpi 4 with an bullseye OS and Matrix 19.3. I have installed the addon and when starting it I get the error:

Here is an tail -f Kodi.log output exactly at the point where I’m starting Netflix:

root@RPi4:~/.kodi/temp# tail -f kodi.log  2022-01-08 15:26:21.150 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 240 2022-01-08 15:26:22.163 T:759     DEBUG <general>: PushCecKeypress - received key a9 duration 0 2022-01-08 15:26:22.166 T:549     DEBUG <general>: HandleKey: 169 (0xa9, obc86) pressed, action is Left 2022-01-08 15:26:22.552 T:759     DEBUG <general>: PushCecKeypress - received key a9 duration 390 2022-01-08 15:26:22.707 T:759     DEBUG <general>: PushCecKeypress - received key a9 duration 0 2022-01-08 15:26:22.749 T:549     DEBUG <general>: HandleKey: 169 (0xa9, obc86) pressed, action is Left 2022-01-08 15:26:23.088 T:759     DEBUG <general>: PushCecKeypress - received key a9 duration 381 2022-01-08 15:26:23.219 T:759     DEBUG <general>: PushCecKeypress - received key a9 duration 0 2022-01-08 15:26:23.249 T:549     DEBUG <general>: HandleKey: 169 (0xa9, obc86) pressed, action is Left 2022-01-08 15:26:23.584 T:759     DEBUG <general>: PushCecKeypress - received key a9 duration 365 2022-01-08 15:26:25.756 T:766     ERROR <general>: OpenConnection - could not opening a connection to the CEC adapter 2022-01-08 15:26:26.131 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 0 2022-01-08 15:26:26.149 T:549     DEBUG <general>: HandleKey: 11 (0x0b, obc244) pressed, action is Select 2022-01-08 15:26:26.150 T:549     DEBUG <general>: Activating window ID: 10025 2022-01-08 15:26:26.366 T:549     DEBUG <general>: ------ Window Deinit (AddonBrowser.xml) ------ 2022-01-08 15:26:26.366 T:549     DEBUG <general>: FreeVisualisation() done 2022-01-08 15:26:26.372 T:759     DEBUG <general>: Skipped 1 duplicate messages.. 2022-01-08 15:26:26.372 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 241 2022-01-08 15:26:26.399 T:549     DEBUG <general>: ------ Window Init (MyVideoNav.xml) ------ 2022-01-08 15:26:26.488 T:1388    DEBUG <general>: onExecutionDone(29, /root/.kodi/addons/plugin.video.netflix/addon.py) 2022-01-08 15:26:26.488 T:1473    DEBUG <general>: Thread LanguageInvoker start, auto delete: false 2022-01-08 15:26:26.488 T:1473     INFO <general>: initializing python engine. 2022-01-08 15:26:26.488 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): start processing 2022-01-08 15:26:26.513 T:549     DEBUG <general>: ------ Window Deinit (DialogAddonInfo.xml) ------ 2022-01-08 15:26:26.556 T:1388     INFO <general>: Python interpreter stopped 2022-01-08 15:26:26.557 T:1388    DEBUG <general>: Thread LanguageInvoker 2014435904 terminating 2022-01-08 15:26:26.566 T:549     DEBUG <general>: CGUIMediaWindow::GetDirectory (plugin://plugin.video.netflix/) 2022-01-08 15:26:26.566 T:549     DEBUG <general>:   ParentPath = [plugin://plugin.video.netflix/:
 2022-01-08 15:26:26.567 T:1474    DEBUG <general>: Thread waiting start, auto delete: false 2022-01-08 15:26:26.580 T:1473    DEBUG <general>: -->Python Interpreter Initialized<-- 2022-01-08 15:26:26.585 T:1473    DEBUG <general>:                                                      2022-01-08 15:26:26.585 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): the source file to load is "/root/.kodi/addons/script.tv.show.next.aired/default.py" 2022-01-08 15:26:26.607 T:1460    DEBUG <general>: CAddonDatabase::SetLastUsed[plugin.video.netflix] took 41 ms 2022-01-08 15:26:26.607 T:1474    DEBUG <general>: StartScript - calling plugin Netflix('plugin://plugin.video.netflix/','20','','resume:false') 2022-01-08 15:26:26.607 T:1476    DEBUG <general>: Thread LanguageInvoker start, auto delete: false 2022-01-08 15:26:26.608 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): setting the Python path to /root/.kodi/addons/script.tv.show.next.aired:/root/.kodi/addons/script.module.arrow/lib:/root/.kodi/addons/script.module.certifi/lib:/root/.kodi/addons/script.module.chardet/lib:/root/.kodi/addons/script.module.dateutil/lib:/root/.kodi/addons/script.module.idna/lib:/root/.kodi/addons/script.module.requests/lib:/root/.kodi/addons/script.module.simplecache/lib:/root/.kodi/addons/script.module.simplejson/lib:/root/.kodi/addons/script.module.six/lib:/root/.kodi/addons/script.module.thetvdb/lib:/root/.kodi/addons/script.module.typing_extensions/lib:/root/.kodi/addons/script.module.urllib3/lib:/usr/lib/python39.zip:/usr/lib/python3.9:/usr/lib/python3.9/lib-dynload:/usr/local/lib/python3.9/dist-packages:/usr/lib/python3/dist-packages 2022-01-08 15:26:26.608 T:1476     INFO <general>: initializing python engine. 2022-01-08 15:26:26.608 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): start processing 2022-01-08 15:26:26.608 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): entering source directory /root/.kodi/addons/script.tv.show.next.aired 2022-01-08 15:26:26.608 T:1475    DEBUG <general>: Thread JobWorker start, auto delete: true 2022-01-08 15:26:26.608 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): instantiating addon using automatically obtained id of "script.tv.show.next.aired" dependent on version 3.0.0 of the xbmc.python api 2022-01-08 15:26:26.667 T:549     DEBUG <general>: ------ Window Init (DialogBusy.xml) ------ 2022-01-08 15:26:26.675 T:1476    DEBUG <general>: -->Python Interpreter Initialized<-- 2022-01-08 15:26:26.675 T:1476    DEBUG <general>:                                                      2022-01-08 15:26:26.676 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): the source file to load is "/root/.kodi/addons/plugin.video.netflix/addon.py" 2022-01-08 15:26:26.676 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): setting the Python path to /root/.kodi/addons/plugin.video.netflix:/root/.kodi/addons/script.module.addon.signals/lib:/root/.kodi/addons/script.module.inputstreamhelper/lib:/root/.kodi/addons/script.module.myconnpy/lib:/root/.kodi/addons/script.module.pysocks/lib:/usr/share/kodi/addons/script.module.pycryptodome/lib:/usr/lib/python39.zip:/usr/lib/python3.9:/usr/lib/python3.9/lib-dynload:/usr/local/lib/python3.9/dist-packages:/usr/lib/python3/dist-packages 2022-01-08 15:26:26.676 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): entering source directory /root/.kodi/addons/plugin.video.netflix 2022-01-08 15:26:26.678 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): instantiating addon using automatically obtained id of "plugin.video.netflix" dependent on version 3.0.0 of the xbmc.python api 2022-01-08 15:26:27.046 T:1476     INFO <general>: [plugin.video.netflix (20)] The debug logging is set as DISABLED 2022-01-08 15:26:27.317 T:549     DEBUG <general>: ------ Window Init (DialogConfirm.xml) ------ 2022-01-08 15:26:27.477 T:1473    DEBUG <general>: Skin Helper Simplecache --> Initialized 2022-01-08 15:26:27.477 T:1473     INFO <general>: script.module.thetvdb --> Initialized2022-01-08 15:26:27.499 T:1473    DEBUG <CAddonSettings[script.tv.show.next.aired]>: trying to load setting definitions from old format... 2022-01-08 15:26:27.500 T:1473    DEBUG <general>: script.tv.show.next.aired --> MainModule called with action: backend - parameter: true 2022-01-08 15:26:27.509 T:1473    DEBUG <general>: script.tv.show.next.aired --> Monitoring of listitems started... 2022-01-08 15:26:29.015 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 0 2022-01-08 15:26:29.016 T:549     DEBUG <general>: HandleKey: 11 (0x0b, obc244) pressed, action is Select 2022-01-08 15:26:29.234 T:549     DEBUG <general>: ------ Window Deinit (DialogConfirm.xml) ------ 2022-01-08 15:26:29.267 T:1476     INFO <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): script successfully run 2022-01-08 15:26:29.267 T:1474    ERROR <general>: GetDirectory - Error getting plugin://plugin.video.netflix/ 2022-01-08 15:26:29.268 T:1474    DEBUG <general>: Thread waiting 1879038528 terminating2022-01-08 15:26:29.299 T:549     DEBUG <general>: ------ Window Deinit (DialogBusy.xml) ------ 2022-01-08 15:26:29.300 T:549     ERROR <general>: CGUIMediaWindow::GetDirectory(plugin://plugin.video.netflix/) failed 2022-01-08 15:26:29.300 T:549     DEBUG <general>: CGUIMediaWindow::GetDirectory () 2022-01-08 15:26:29.300 T:549     DEBUG <general>:   ParentPath = [plugin://plugin.video.netflix/] 2022-01-08 15:26:29.306 T:1477    DEBUG <general>: Thread waiting start, auto delete: false 2022-01-08 15:26:29.307 T:1477    DEBUG <general>: Thread waiting 1879038528 terminating2022-01-08 15:26:29.333 T:1478    DEBUG <general>: Thread BackgroundLoader start, auto delete: false 2022-01-08 15:26:29.342 T:1478    DEBUG <general>: Thread BackgroundLoader 1960823360 terminating 2022-01-08 15:26:29.351 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 336 ^C root@RPi4:~/.kodi/temp#  ]

Code:

2022-01-08 15:26:26.567 T:1474    DEBUG <general>: Thread waiting start, auto delete: false 2022-01-08 15:26:26.580 T:1473    DEBUG <general>: -->Python Interpreter Initialized<-- 2022-01-08 15:26:26.585 T:1473    DEBUG <general>:                                                      2022-01-08 15:26:26.585 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): the source file to load is "/root/.kodi/addons/script.tv.show.next.aired/default.py" 2022-01-08 15:26:26.607 T:1460    DEBUG <general>: CAddonDatabase::SetLastUsed[plugin.video.netflix] took 41 ms 2022-01-08 15:26:26.607 T:1474    DEBUG <general>: StartScript - calling plugin Netflix('plugin://plugin.video.netflix/','20','','resume:false') 2022-01-08 15:26:26.607 T:1476    DEBUG <general>: Thread LanguageInvoker start, auto delete: false 2022-01-08 15:26:26.608 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): setting the Python path to /root/.kodi/addons/script.tv.show.next.aired:/root/.kodi/addons/script.module.arrow/lib:/root/.kodi/addons/script.module.certifi/lib:/root/.kodi/addons/script.module.chardet/lib:/root/.kodi/addons/script.module.dateutil/lib:/root/.kodi/addons/script.module.idna/lib:/root/.kodi/addons/script.module.requests/lib:/root/.kodi/addons/script.module.simplecache/lib:/root/.kodi/addons/script.module.simplejson/lib:/root/.kodi/addons/script.module.six/lib:/root/.kodi/addons/script.module.thetvdb/lib:/root/.kodi/addons/script.module.typing_extensions/lib:/root/.kodi/addons/script.module.urllib3/lib:/usr/lib/python39.zip:/usr/lib/python3.9:/usr/lib/python3.9/lib-dynload:/usr/local/lib/python3.9/dist-packages:/usr/lib/python3/dist-packages 2022-01-08 15:26:26.608 T:1476     INFO <general>: initializing python engine. 2022-01-08 15:26:26.608 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): start processing 2022-01-08 15:26:26.608 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): entering source directory /root/.kodi/addons/script.tv.show.next.aired 2022-01-08 15:26:26.608 T:1475    DEBUG <general>: Thread JobWorker start, auto delete: true 2022-01-08 15:26:26.608 T:1473    DEBUG <general>: CPythonInvoker(30, /root/.kodi/addons/script.tv.show.next.aired/default.py): instantiating addon using automatically obtained id of "script.tv.show.next.aired" dependent on version 3.0.0 of the xbmc.python api 2022-01-08 15:26:26.667 T:549     DEBUG <general>: ------ Window Init (DialogBusy.xml) ------ 2022-01-08 15:26:26.675 T:1476    DEBUG <general>: -->Python Interpreter Initialized<-- 2022-01-08 15:26:26.675 T:1476    DEBUG <general>:                                                      2022-01-08 15:26:26.676 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): the source file to load is "/root/.kodi/addons/plugin.video.netflix/addon.py" 2022-01-08 15:26:26.676 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): setting the Python path to /root/.kodi/addons/plugin.video.netflix:/root/.kodi/addons/script.module.addon.signals/lib:/root/.kodi/addons/script.module.inputstreamhelper/lib:/root/.kodi/addons/script.module.myconnpy/lib:/root/.kodi/addons/script.module.pysocks/lib:/usr/share/kodi/addons/script.module.pycryptodome/lib:/usr/lib/python39.zip:/usr/lib/python3.9:/usr/lib/python3.9/lib-dynload:/usr/local/lib/python3.9/dist-packages:/usr/lib/python3/dist-packages 2022-01-08 15:26:26.676 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): entering source directory /root/.kodi/addons/plugin.video.netflix 2022-01-08 15:26:26.678 T:1476    DEBUG <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): instantiating addon using automatically obtained id of "plugin.video.netflix" dependent on version 3.0.0 of the xbmc.python api 2022-01-08 15:26:27.046 T:1476     INFO <general>: [plugin.video.netflix (20)] The debug logging is set as DISABLED 2022-01-08 15:26:27.317 T:549     DEBUG <general>: ------ Window Init (DialogConfirm.xml) ------ 2022-01-08 15:26:27.477 T:1473    DEBUG <general>: Skin Helper Simplecache --> Initialized 2022-01-08 15:26:27.477 T:1473     INFO <general>: script.module.thetvdb --> Initialized2022-01-08 15:26:27.499 T:1473    DEBUG <CAddonSettings[script.tv.show.next.aired]>: trying to load setting definitions from old format... 2022-01-08 15:26:27.500 T:1473    DEBUG <general>: script.tv.show.next.aired --> MainModule called with action: backend - parameter: true 2022-01-08 15:26:27.509 T:1473    DEBUG <general>: script.tv.show.next.aired --> Monitoring of listitems started... 2022-01-08 15:26:29.015 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 0 2022-01-08 15:26:29.016 T:549     DEBUG <general>: HandleKey: 11 (0x0b, obc244) pressed, action is Select 2022-01-08 15:26:29.234 T:549     DEBUG <general>: ------ Window Deinit (DialogConfirm.xml) ------ 2022-01-08 15:26:29.267 T:1476     INFO <general>: CPythonInvoker(31, /root/.kodi/addons/plugin.video.netflix/addon.py): script successfully run 2022-01-08 15:26:29.267 T:1474    ERROR <general>: GetDirectory - Error getting plugin://plugin.video.netflix/ 2022-01-08 15:26:29.268 T:1474    DEBUG <general>: Thread waiting 1879038528 terminating2022-01-08 15:26:29.299 T:549     DEBUG <general>: ------ Window Deinit (DialogBusy.xml) ------ 2022-01-08 15:26:29.300 T:549     ERROR <general>: CGUIMediaWindow::GetDirectory(plugin://plugin.video.netflix/) failed 2022-01-08 15:26:29.300 T:549     DEBUG <general>: CGUIMediaWindow::GetDirectory () 2022-01-08 15:26:29.300 T:549     DEBUG <general>:   ParentPath = [plugin://plugin.video.netflix/] 2022-01-08 15:26:29.306 T:1477    DEBUG <general>: Thread waiting start, auto delete: false 2022-01-08 15:26:29.307 T:1477    DEBUG <general>: Thread waiting 1879038528 terminating2022-01-08 15:26:29.333 T:1478    DEBUG <general>: Thread BackgroundLoader start, auto delete: false 2022-01-08 15:26:29.342 T:1478    DEBUG <general>: Thread BackgroundLoader 1960823360 terminating 2022-01-08 15:26:29.351 T:759     DEBUG <general>: PushCecKeypress - received key  b duration 336 ^C root@RPi4:~/.kodi/temp#  ]

@encyyo - please upload logs to the paste site and supply the link here. Do not post logs or log snippets directly here.

There's a nice red notice above the post button all about it...

Hello @DarrenHill,

Sorry for pasting the logs here inside:-)

I came around the issue and solved it by doing the following:

In the Titan Bingie Mod Skin I only received the error that an background service couldn‘t start. Then I switched to the original Kodi Skin started Netflix and saw which service is missing. Searched in google and found out that I need:
python-pycryptodome
kodi-inputstream-adaptive
Widevine cmd

After installing that and reboot my RPI4 (8GB) I could open Netflix and authorize.

Thread marked solved.