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Subtitles not showing up - Printable Version

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---- Thread: Subtitles not showing up (/showthread.php?tid=187645)

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Subtitles not showing up - Paynemaster - 2014-02-27

Hello iam having issues getting the subtitles to show up.

iam using OpenELEC Fusion x86_64 Version:3.2.4
that is xbmc 12.2 Git:d1002b4

it worked before, but for some reason it is not working.

when i try to search for subtitles everything works. he finds the subtitles, but when i press the subtitle i whant. it not showing up in the movie. When i check Audio settings in the movie it says [Unknown} in the subtitle name.

Hopefully somebody has the answer i need.


RE: Subtitles not showing up - amet - 2014-02-27

Debug Log


RE: Subtitles not showing up - Paynemaster - 2014-02-27

(2014-02-27, 05:08)amet Wrote: Debug Log

here is my log http://xbmclogs.com/show.php?id=139651


RE: Subtitles not showing up - Paynemaster - 2014-02-28

i can't believe that i am the only one with this problem.

Hopefully somebody can knows the fix for this


RE: Subtitles not showing up - amet - 2014-02-28

Code:
03:13:25 T:140639844955904   DEBUG: ### [XBMC Subtitles-utilities] - vfs module copy /storage/.xbmc/userdata/addon_data/script.xbmc.subtitles/sub_tmp/1953128579.srt -> smb://PAYNESTATION/Movies/Act Of Valor 1080P DTS & DD5.1 NL Sub.en.srt
03:13:25 T:140639844955904 WARNING: FileSmb::OpenForWrite() called with overwriting enabled! - smb://PAYNESTATION/Movies/Act%20Of%20Valor%201080P%20DTS%20%26%20DD5.1%20NL%20Sub.en.srt
03:13:25 T:140639844955904   ERROR: FileSmb->Open: Unable to open file : 'smb://PAYNESTATION/Movies/Act%20Of%20Valor%201080P%20DTS%20%26%20DD5.1%20NL%20Sub.en.srt'
                                            unix_err:'d' error : 'Permission denied'

you need to fix permissions on the "smb://PAYNESTATION/Movies/" to allow XBMC to save stuff in it


RE: Subtitles not showing up - Paynemaster - 2014-02-28

(2014-02-28, 11:41)amet Wrote:
Code:
03:13:25 T:140639844955904   DEBUG: ### [XBMC Subtitles-utilities] - vfs module copy /storage/.xbmc/userdata/addon_data/script.xbmc.subtitles/sub_tmp/1953128579.srt -> smb://PAYNESTATION/Movies/Act Of Valor 1080P DTS & DD5.1 NL Sub.en.srt
03:13:25 T:140639844955904 WARNING: FileSmb::OpenForWrite() called with overwriting enabled! - smb://PAYNESTATION/Movies/Act%20Of%20Valor%201080P%20DTS%20%26%20DD5.1%20NL%20Sub.en.srt
03:13:25 T:140639844955904   ERROR: FileSmb->Open: Unable to open file : 'smb://PAYNESTATION/Movies/Act%20Of%20Valor%201080P%20DTS%20%26%20DD5.1%20NL%20Sub.en.srt'
                                            unix_err:'d' error : 'Permission denied'

you need to fix permissions on the "smb://PAYNESTATION/Movies/" to allow XBMC to save stuff in it

Ah thanks allot. i did some changes on my server and now it works again. it seemed i needed write for this. could u explain why i need my server to be able to use the subtitle addon. i thought i only needed my server for playing the movies on my xbmc player. what has the subtitle addon to do with getting into my server?


RE: Subtitles not showing up - CrowleyAJ - 2014-02-28

External subtitles are usually stored alongside the movie files, so different movie players knows where to look for them.
So the default behavior for the subtitle addon is also to store it in the same folder as the movie file. Therefore it needs to write on your server share.
In Gotham you can set a different folder to save your subtitles, I don't know whether thats possible in Frodo.


RE: Subtitles not showing up - amet - 2014-02-28

(2014-02-28, 21:04)CrowleyAJ Wrote: ...
In Gotham you can set a different folder to save your subtitles, I don't know whether thats possible in Frodo.

yes you can, in addon settings


RE: Subtitles not showing up - Ewout - 2014-03-06

You are certainly not the only one! Problem is also mentioned in another thread:
http://forum.xbmc.org/showthread.php?tid=188250

And also in the comments on the blog post about the beta 1 release. I also have the same problem. I have the Android version. Could that also be a problem with the write permissions? Or what is the problem with the subtitles in Gotham?


RE: Subtitles not showing up - amet - 2014-03-07

and Debug Log is where?


RE: Subtitles not showing up - Ewout - 2014-03-07

I can't upload the log file. I tried several times. I get an error while uploading the file. Can I send it to you by pm or mail?

EDIT:
I saw that I can manually paste the log file into the xbmc-log site,
Here it is ( I hope it went well):
http://xbmclogs.com/show.php?id=144301


RE: Subtitles not showing up - amet - 2014-03-07

I do not see any errors when you are downloading, it could be that opensubtitles is down at the time.try using other service when it happens.


RE: Subtitles not showing up - Ewout - 2014-03-07

Thanks for looking at it. I tried other services for days, since beta 1 was released. And as you can see, a lot of people have the same problem. Subtitles are downloaded. From the service. They are in the temp-folder. But they don't show up in the movie. It happens with all the services. No subtitles at all.


RE: Subtitles not showing up - amet - 2014-03-07

a lot of people? as far as I can see you are the only one here


RE: Subtitles not showing up - Ewout - 2014-03-07

In the other thread I referred to in my earlier post, there are more. And also in the comments on the blog post on the xbmc home page there are people with the same problem. And in the 'how to' post als well. Maybe more people can drop their logs. I appreciate your help very much. I hope this can be solved. Thanks again.


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