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Installation problems - Printable Version

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---- Thread: Installation problems (/showthread.php?tid=187747)



Installation problems - Username1 - 2014-02-28

I get an error:

"The Windows Installer Service could not be accessed. This can occur if the windows installer is not correctly installed. Contact your support personnel for assistance"

I have followed all the Microsoft and top 3 Google results for this issue, and still receive this error. Other programs still instal fine.

My computer is windows 7.


RE: Installation problems - myron - 2014-02-28

Tested our version (http://tinymediamanager.googlecode.com/files/tmm_netinstall_win.msi) and it worked here.

hmm... seems your windows installer is corrupt somehow?!
Try reinstalling
http://www.microsoft.com/en-us/download/details.aspx?id=8483
(ups - NOT for win7!)

edit:
ok, for windows 7 you should try following:
open the CMD shell as administrator (type "CMD" in windows start menu, do a right click, run-as Admin)
do an "sfc /scannow"

If that does not help, try
Msiexec /unregister
Msiexec /regserver

hth
Myron


RE: Installation problems - Username1 - 2014-02-28

Thanks for the help. The scannow found some errors, but still have the same error. the Msiexec has changed the error to


THere is a problem with this Windows Installer package. A Dll required for this install to complete could not be run. Contact your support personnel or package vendor


RE: Installation problems - mlaggner - 2014-02-28

I am busy creating a portable version (a netinstaller, which does not need to get installed). Would you like to test it?


RE: Installation problems - Username1 - 2014-03-01

I could do that for you.

I am completely stumped by this install problem.


RE: Installation problems - myron - 2014-03-01

try this ZIPped one.
http://s000.tinyupload.com/index.php?file_id=95365485987556861073

just extract it somewhere.
Have fun Smile


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