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Xbox Series X Won't play back H265 4k content - Printable Version

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---- Thread: Xbox Series X Won't play back H265 4k content (/showthread.php?tid=358338)

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Xbox Series X Won't play back H265 4k content - imimmortl - 2020-11-12

Just picked one up yesterday and everything is working fine outside of playing back H265 4k content.  The app just completely crashes when I go to play anything back.  Every other video source I've thrown at it is working fine but this has me stumped.  It appears like it could be a DX driver issue which would make some since with the new hardware only being released.

Here is my log
https://paste.kodi.tv/awicunilev.kodi

Thanks for any help


RE: Xbox Series X Won't play back H265 4k content - Raging10 - 2020-11-12

I can’t help, but I have the same issue.


RE: Xbox Series X Won't play back H265 4k content - Hitcher - 2020-11-12

It might be because Kodi doesn't (or isn't allowed?) access the whole system.

The specified device interface or feature level is not supported on this system.


RE: Xbox Series X Won't play back H265 4k content - imimmortl - 2020-11-12

(2020-11-12, 12:24)Hitcher Wrote: It might be because Kodi doesn't (or isn't allowed?) access the whole system.

The specified device interface or feature level is not supported on this system.

As a side note I did play back the same files in VLC on the series X, so I'm thinking the access's may be there. Should I submit a bug report (and does the log have enough data in it)?


RE: Xbox Series X Won't play back H265 4k content - Spamtheman - 2020-11-12

(2020-11-12, 15:49)imimmortl Wrote:
(2020-11-12, 12:24)Hitcher Wrote: It might be because Kodi doesn't (or isn't allowed?) access the whole system.

The specified device interface or feature level is not supported on this system.

As a side note I did play back the same files in VLC on the series X, so I'm thinking the access's may be there. Should I submit a bug report (and does the log have enough data in it)?
I've had the same issue, moving from a One X to Series X.


RE: Xbox Series X Won't play back H265 4k content - fritsch - 2020-11-12

(2020-11-12, 15:49)imimmortl Wrote:
(2020-11-12, 12:24)Hitcher Wrote: It might be because Kodi doesn't (or isn't allowed?) access the whole system.

The specified device interface or feature level is not supported on this system.

As a side note I did play back the same files in VLC on the series X, so I'm thinking the access's may be there. Should I submit a bug report (and does the log have enough data in it)?

Disable DXVA in the settings, then you have the VLC experience. Might stutter a log, though.


RE: Xbox Series X Won't play back H265 4k content - Raging10 - 2020-11-13

Another log example https://paste.kodi.tv/luruzujane


RE: Xbox Series X Won't play back H265 4k content - Raging10 - 2020-11-13

(2020-11-12, 19:50)fritsch Wrote:
(2020-11-12, 15:49)imimmortl Wrote:
(2020-11-12, 12:24)Hitcher Wrote: It might be because Kodi doesn't (or isn't allowed?) access the whole system.

The specified device interface or feature level is not supported on this system.

As a side note I did play back the same files in VLC on the series X, so I'm thinking the access's may be there. Should I submit a bug report (and does the log have enough data in it)?

Disable DXVA in the settings, then you have the VLC experience. Might stutter a log, though.

Disabling dxva didn’t fix it.


RE: Xbox Series X Won't play back H265 4k content - saif3r - 2020-11-13

(2020-11-13, 12:06)Raging10 Wrote:
(2020-11-12, 19:50)fritsch Wrote:
(2020-11-12, 15:49)imimmortl Wrote: As a side note I did play back the same files in VLC on the series X, so I'm thinking the access's may be there. Should I submit a bug report (and does the log have enough data in it)?

Disable DXVA in the settings, then you have the VLC experience. Might stutter a log, though.

Disabling dxva didn’t fix it.

I have the same issue and also, disabling dxva didn't solved it for me.


RE: Xbox Series X Won't play back H265 4k content - M4tt0 - 2020-11-13

In my case (XBox One X though), activating "Adjusting display refresh rate" leads to video stutter and delays in starting videos, so I kept it off. I've also experienced issues with activating "Sync playback to display", so I keep it off as well. All workarounds though. I know that @jogal fixed several bugs in the Windows (UWP) implementation in recent months. As such, it is probably worthwhile to retest all this once Matrix releases.


RE: Xbox Series X Won't play back H265 4k content - Raging10 - 2020-11-13

(2020-11-13, 18:55)M4tt0 Wrote: In my case (XBox One X though), activating "Adjusting display refresh rate" leads to video stutter and delays in starting videos, so I kept it off. I've also experienced issues with activating "Sync playback to display", so I keep it off as well. All workarounds though. I know that @jogal fixed several bugs in the Windows (UWP) implementation in recent months. As such, it is probably worthwhile to retest all this once Matrix releases.

Kodi ran fine on my Xbox one X. Something going on with the series x.


RE: Xbox Series X Won't play back H265 4k content - filipandman - 2020-11-14

Hello, 

Same problem there. Kodi was perfect on my Xbox One X (2160p + TrueHD / 2160p + DTS-HD / 2160p + AC3 ...), but since I have and installed Kodi on my new Xbox Series X, only the HD and SD videos are good. All the 2160p doesn't work anymore, the software crash each time I try to play a video in 4K ... I hope there will be an uptade soon for this wonderful software ! Wink


RE: Xbox Series X Won't play back H265 4k content - Hitcher - 2020-11-14

(2020-11-14, 17:06)filipandman Wrote: I hope there will be an uptade soon for this wonderful software

Willing to donate a Series X to a dev?


RE: Xbox Series X Won't play back H265 4k content - Tdog1976 - 2020-11-17

Same issues, kodi crashes with 4k content. Following.


RE: Xbox Series X Won't play back H265 4k content - imimmortl - 2020-12-09

Looks like several users are having the issues.  Should a issue ticket be submitted?


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