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opusthe2nd · (This post was last modified: 2018-01-16, 07:36 by opusthe2nd.)

Hey All,

After a full day of trying to get this to work, I am at the point where I can login to my Amazon Prime. I can enter the program, get to my watchlist, pick a movie, hit play and thats it. I get "playback failed, check log". Not sure this will tell you anything but I'm stuck. Not sure I did everything right in the install, but I think I did. Kodi 18 - Millhouse / Libreelec

nickr · (This post was last modified: 2018-01-16, 09:05 by nickr.)

Sorry, a picture of part of your log file does not help at all.

To receive meaningful assistance you will need to provide a full debug log.

The instructions are here... debug log (wiki)

If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.

If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file.

In both instances, you should see the word DEBUG throughout the log.

Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Always use a paste site like pastebin.com. Post the link to your pasted log in the forum

opusthe2nd · 2018-01-16, 18:36

Pastebin, thats what it was! Gotta hit the road, will do this and return. Thank you.

I hope I did this correctly: https://pastebin.com/6TpKxWvR

debutanker · 2018-01-17, 07:13

Actually there seems to be a general problem with Raspi, Kodi and Amazon since many (german) users are having the same issues.

opusthe2nd · 2018-01-17, 19:31

Know of any other ways to view prime with raspi?

opusthe2nd · 2018-01-18, 03:50

Fiddle around more and got this: https://pastebin.com/Yzg06NsM

From what I have read, this is the issue? "ERROR: AddOnLog: InputStream Adaptive: Unable to find license;hdcpEnforcementResolutionPixels in JSON string"

**wsnipex** · (This post was last modified: 2018-01-18, 12:42 by wsnipex.)

you need to update libwidevine
see https://www.kodinerds.net/index.php/Thre...post439060 for a script which does this for Rbpi

Milhouse · 2018-01-18, 16:40

Potentially the same issue on LibreELEC Generic (x86_64), at least I'm seeing it, which probably isn't surprising as the libwidevinecdm.so I'm using on my NUC is quite old.

Fortunately for x86_64 users the getwidevine.sh script I wrote will pull the latest stable libwidevinecdm.so from google-chrome-stable_current_amd64.deb, so on x86_64 removing the .kodi/cdm folder and re-running the script will download the latest libwidevinecdm.so which seems to work with Amazon Prime Instant (at least at the time of writing). However, no such luck for RPi users as the script downloads a fixed (and apparently no longer working) version of the library.

For the record I have no plans to update the getwidevine.sh script to fix the RPi issue as this script was only ever a temporary solution to help kick-start the Netflix/Amazon/widevine fun. Now that this is well under way and there are various "widevine helper" add-ons available the getwidevine.sh script has served its purpose and should be retired/deprecated/no longer used.

The helper addons should now be used instead as hopefully they will provide (and maybe even automatically push, as it's obviously a moving target) the latest widevine library. If the the helper add-ons don't work then they need to be fixed. And if video add-ons that depend on libwidevinecdm.so don't use a widevine helper then complain to the video add-on maintainer.

opusthe2nd · 2018-01-18, 20:17

(2018-01-18, 16:40)Milhouse Wrote: For the record I have no plans to update the getwidevine.sh script to fix the RPi issue as this script was only ever a temporary solution to help kick-start the Netflix/Amazon/widevine fun. Now that this is well under way and there are various "widevine helper" add-ons available the getwidevine.sh script has served its purpose and should be retired/deprecated/no longer used.

Could you clarify this [helper add-ons] or point to where I can get this settled? Google doesnt give me much recent. There is only one "how-to" online and that isnt recent and it doesnt work: https://robbesshed.blogspot.co.uk/2017/1...y.html?m=1

I did update libwidevine but still not working.

Again, for RPi2

Milhouse · 2018-01-18, 20:53

(2018-01-18, 20:17)opusthe2nd Wrote: Could you clarify this [helper add-ons] or point to where I can get this settled? Google doesnt give me much recent. There is only one "how-to" online and that isnt recent and it doesnt work: https://robbesshed.blogspot.co.uk/2017/1...y.html?m=1

I did update libwidevine but still not working.

Again, for RPi2

Here's one: https://github.com/emilsvennesson/script...reamhelper

There may be others - see this thread for more details: https://forum.kodi.tv/showthread.php?tid=321165

I'm not an add-on developer but I believe the Amazon add-on would need to include specific support for a Widevine/DRM "helper" add-on.

opusthe2nd · (This post was last modified: 2018-01-19, 00:13 by opusthe2nd.)

Ok, quite a bit over my head. No idea how to install it or implement it. Guess I'll just watch this for now... Smile

Thanks!

[more] I added the add-on, new log: https://pastebin.com/wfeWc34d

keepquite · 2018-01-19, 10:34

@Milhouse does this help? https://www.kodinerds.net/index.php/Thre...post439388

Milhouse · 2018-01-19, 15:34

(2018-01-19, 10:34)keepquite Wrote: @Milhouse does this help? https://www.kodinerds.net/index.php/Thre...post439388

No, IMHO it doesn't really help as command line scripts to download libwidevinecdm.so are not the long term solution, and only serve to mask the current inadequacies of the video add-ons that fail when libwidevinecdm.so isn't installed, or the installed version needs to be updated.

Yes that script may work (haven't tested it personally), but in order to improve the overall Kodi user experience as we approach the Kodi 18 release date the video add-ons now need to be using a widevine helper add-on (which must also be pushing out new libwidevinecdm.so whenever it changes/breaks). Otherwise any video addon dependent on libwidevinecdm.so will become a support nightmare.

I'm not updating my own command line script because it's not the solution we need.

crocobar · (This post was last modified: 2018-01-19, 21:58 by crocobar.)

(2018-01-18, 12:40)wsnipex Wrote: you need to update libwidevine
see https://www.kodinerds.net/index.php/Thre...post439060 for a script which does this for Rbpi

I am trying to make Amazon VOD working on RPi3 with my prime account in the US. I am running LibreElec 18 alpha from Jan 17. I used this script yesterday (Jan 18, 2018, around noon PST), and it did get me a version of widevine library. I copied it over to .kodi/cdm/ and it changed something but the plugin still does not work. Judging by the log, it seems to go further than before, and the way I understand it, Libreelec restarts just when the video is about to maybe start, here's the end of the log:

https://pastebin.com/Fr3C8pTW

Any suggestions?

debutanker · (This post was last modified: 2018-01-19, 22:12 by debutanker.)

With recent version of Sandmann's Amazon Addon inputstreamhelper is implemented and will do the job of installing libwidevine.
For RPi it seems, further investigations/adjustments need to be done....