[blasty]

Like so many problems we have, there is no definitive answer.

I'm having the same problem, have tried many different things, and have had no luck. I'm not going to post a log, because I've rarely seen an instance where the answer comes from the log. Checking my log for the problem file(s) I see multiple lines of :"WARNING: No information found for item" even though there are .nfo files created by Ember Media Manager for each and every problem episode. I have rename my files, used Ember to regenerate .nfos (several times), and still the same message. I think this is a program error, or downfall. I hope it's fixed in 13.0. 'Til then I'll keep trying.

[baka0815]

I have (nearly?) the same problem - the files show up under files, but not under series.

Im working with the TheTVDB scraper under Frodo, German language, no local information, no nfo-files, etc.

The episode information gets scraped correctly and when I view the series information the number of episodes is correct - but none is shown.

I'm currently trying with a single episode from "Breaking Bad".
The directory structure is as follows (I'm on Debian GNU/Linux):

Code:

filesystem: <home>/xbmc/TVShows/Breaking Bad

xbmc:
<home>/xbmc/TVShows   <-- source folder, type TV Show
  +-- Breaking Bad

(screen-shot of the file structure)

The series in the file view:


The episode information in the file view (everything okay):


The show in the series view (okay, 1 episode is recognized)


The season information in the series view (okay, with correct episode count):


The episode information in the series view (empty):


The filename should be okay as it gets scraped correctly, but the series view is still empty.

I've uploaded the part of the xbmc.log where it scrapes the series. Looks okay for me.

I've tried renaming the files to just "s01e01.m4v" or "Breaking.Bad.s01e01.m4v" or "Breaking Bad - s01e01" (every version also with uppercase "S" and "E" - Linux is case sensitive) but without luck.

Any help is appreciated!

[blasty]

Sorry I cann't help you, I just wrote to bitch about what seems to be a common problem that is being overlooked.

I fixed my problem by renaming the show to something entirely different (the title doesn't matter, it's just porn clips) and redoing the .nfo files etc., then re-entering everything back in to XBMC (including removing the old file path).

I have other shows with the same problem though. I'm beginning to think the problem is having a space in the show title. I think it throws the whole adding file process for a loop. Even if the info for a show is created 100% correct, the space may be throwing things off. Every show that has this problem has a space in the title. And when I look at those shows under the "Files" listing, they have an unidentified green check by them (Other people have complained about the lack vague and undefined notices the program gives for things, but I guess that's our problem as well). I hate to do it with some of them, but I'm going to try renaming them without the space.

[blasty]

Yep, that fixed my problem, both with shows that are listed in the TVDB and shows that are not. By removing the space and regenerating the info, I got them listed. at one point I renamed the show, but let Ember scrape it as the correct show title, and XBMC would still not list it. Only when I gave it a title without spaces. Weird...

For a little thought, I label my episode as "name 1x1" or "name s1e1" or "name s01e01" or whatever's easiest, depending on where I download from and how the show is named when downloaded. Sometimes the poster makes it easy. Most of the time I search TVDB first for the correct title and season structure, and if I have to I rename every file, by hand (I like the old way), using the format "name 1x1" and place all the files in a folder with the same exact name. I then let Ember figure it out. It works 95% of the time, Only a few blips.

Maybe the Devs here should get with the devs of the various scrapers and hash out the name recognition thing. It's kida' sad how Ember can recognize and handle so much of the crap i throw at it, but XBMC can be so stubborn.

Just venting...

[baka0815]

My problem isn't fixed. :-(

I changed my tests from "Breaking Bad" to "Smallville" (because of the spaces) and tried the standard skin (Confluence) but the result is the same:

The last scraped episode is shown in the main menu


The series is displayed correctly


The episode list is empty

[baka0815]

Ok, problem solved.

I had a preview version of Gotham from the deb-multimedia.org repository which didn't work.

I updated XBMC and some other libs (libva*, etc.) and now the seasons are shown.

Thanks for the help!

[timelrd]

Just starting setting this up and I too am experiencing this problem now...

I have imported the directory and scanned the folder, I can see the episodes via the file list method but I see no menu from home page for TV shows and no episodes are being imported.

the main directory for all tv series is: J:/TV/SERIES/

this is the directory I added to import TV series.

Within the series folder I have individual folder for each series. which is list like this.

SERIES/Almost Human - FEB032014
SERIES/American Horror Story - NEW

I name them this way so I know which is currently running and when the series will be running again.

within the folder SERIES/Almost Human - FEB032014 I have sub folders that look like this

SERIES/Almost Human - FEB032014/Season 01

within the folder SERIES/American Horror Story - NEW I have sub folders that look like this

SERIES/American Horror Story - NEW/Season 01 - COMPLETE
SERIES/American Horror Story - NEW/Season 02 - COMPLETE
SERIES/American Horror Story - NEW/Season 03 - NEW

Now within each of the Season folders I keep the episode files all the same and consistent within every season folder I have for every series I watch.

So for the SERIES/Almost Human - FEB032014/Season 01 folder the first episode file name looks like this

SERIES/Almost Human - FEB032014/Season 01/Almost Human - S01E01.mkv and in the
SERIES/American Horror Story - NEW/Season 01 - COMPLETE folder the first episode file name looks like this as well just titled differently.

SERIES/American Horror Story - NEW/Season 01 - COMPLETE/American Horror Story - S01E01.avi

None of these or any of the other series I have show within XBMC whatsoever. Please help.

[00b5]

Timelrd:

Why don't you make a test folder like this:

SERIES/Almost Human/Season 01/Almost Human - S01E01.mkv

Basically, remove all your NEW and FEB012014 crap, and then see if it adds it properly into XBMC.

Also, post the log from when you try to add the show, it will say in there why it cannot add it.

I'm almost sure its because you are using weird naming in your folders.

Also, (and this applies to almost EVERYONE in this thread) read this as noted before:

http://forum.xbmc.org/showthread.php?tid=38964

Take note how the first set of items is repeated twice, its not an error. Unless you are running a nightly build or something, it is your naming that is messing up the scraping (or the scraper site is down, that happens as well).
And this will be proven, when you make a new test folder that is named properly.

-----------------------------------------------------------

I once had a problem where a show was always naming the episodes wrong. They'd never match up (it was a kids cartoon). Turns out, I was looking at IMDB, which lists them different than the scraper (TVDB). Once i named them like they were listed on TVDB, they all worked a lot better, and actually played the episode I actually wanted.

Point is, the scraper works, and it works pretty well. When you start changing names around, using weird directory names, and even using a media manager like EMBER to set everything up and create nfo files, you start introducing issues into the process. When I used Ember, it added extra info into the .nfo file for the tv series, which was useful, but then never allowed additional episodes to be added after that initial scan. The log reported that some tag was wrong in the .nfo file, and it wouldn't add anymore shows. I removed the nfo, readded the show and it works perfectly from there.

Trust XBMC, it'll find most everything for you (just remember to call the US version of shameless \shameless US, or you'll keep defaulting to the UK version )

[timelrd]

I have it working now. For whatever reason one or two folders where not shared within the sub folder so I shared them and now all is good.

[larkspeed]

I have the exact same problem described in this thread.

I use flexget to automatically parse my trakt lists and then find and download the episodes or movies that are on those lists and that I don't already have in my library.

This passes files to utorrent and they get saved in folders with the following structure:

Show name ---> season X ---> file

The files are all named using standard naming convention of S01E01 as recognized by XBMC

XBMC auto updates it library every 2 hours to pick up any new episodes.

This whole thing is run on a headless server machine that then feeds our entire home network so all machines in the house have a unified database of TV and movies.

Now this all runs flawlessly 99% of the time

For some reason that I have been unable to figure out XBMC will randomly not recognize an episode of a show after it's downloaded, the episodes it does not recognize are for shows that it has been parsing for months and never had an issue with and are all named exactly the same way all the other episodes are.

I can update the library till I am blue in the face and it refuses to see them.

The only way I can get these shows to pick up is to move the show folder out of the share, update and clean the library and then put the folder back and update again.

The file name and the folder structure never change it ends up back exactly the way it was when it did not pick it up in the first place but after that it picks it up again.

This means that I constantly have to check my trakt calender so see if it has actually missed shows in it's scrape. which kind of defeats the purpose of a fully automated system.

[metorical]

I had this exact problem.

You have run out of space for metadata on the ATV2. This includes thumbnails.

I recommend upgrading to an Intel NUC.

[larkspeed]

i'm sorry who was that directed at?

[RonM]

Suddenly I start having issues with new TV shows not being scraped, like '12 Monkeys'.
The show is added like this:

TVShows\
12.Monkeys\
Season 01\
12.Monkeys.S01E01.HDTV.mkv

I removed the nfo files that where created by SickRage, but no luck either way.
The file is accessible when in Files mode (I can just play it), but the show and episode just don't show up (and it doesn't have 'watched' status).
I tried with and without spaces (above shows with dots instead of spaces)

Any suggestions?

[8yearhawk]

Suddenly I start having issues with new TV shows not being scraped, like '12 Monkeys'.
The show is added like this:

TVShows\
12.Monkeys\
Season 01\
12.Monkeys.S01E01.HDTV.mkv

I removed the nfo files that where created by SickRage, but no luck either way.
The file is accessible when in Files mode (I can just play it), but the show and episode just don't show up (and it doesn't have 'watched' status).
I tried with and without spaces (above shows with dots instead of spaces)

Any suggestions?

I am having this same problem. Was working fine 3 nights ago and now...nothing. Everything is named properly as evidenced by it working fine just a few days ago. It recognizes all of my series but when I click on the series it lists no seasons or episodes. But it knows how many episodes are there.

[RonM]

I am having this same problem. Was working fine 3 nights ago and now...nothing. Everything is named properly as evidenced by it working fine just a few days ago. It recognizes all of my series but when I click on the series it lists no seasons or episodes. But it knows how many episodes are there.

Well, my issue is a little different. All previously scraped series are working fine, including new episodes. Newly added series (like 12 Monkeys and The Musketeers which I added last week) are not recognized and simply ignored by the TVDB scraper. In SickRage these shows were added with all the metadata from TVDB without a problem and nfo files where created. But my Gotham system simply ignores these tv shows altogether.

EDIT: Since I don't run on iOS but on Linux, I'll move my question to another thread... ;o)