2014-10-07, 22:34
As far as I can remember the virus-detection via "Heuristics" is based on behaviour and the number of installed files (simplified of course).
Since it's probably quite few users out there that have hbolauncher.exe installed and it behaves in a way of starting other processes etc. it gets flagged as a potential virus and ends up in the quarantine.
E.g. word.exe (with the proper hash) is essentially a key logger but with millions of installed copies it's most likely the normal word.exe made by Microsoft.
You can go here and report a false positive.
https://submit.symantec.com/whitelist/
Also by reading on that page, if you digitally sign you software you'll not have this problem.
Most likely this requirement will just increase in the future, not just for Norton.
Since it's probably quite few users out there that have hbolauncher.exe installed and it behaves in a way of starting other processes etc. it gets flagged as a potential virus and ends up in the quarantine.
E.g. word.exe (with the proper hash) is essentially a key logger but with millions of installed copies it's most likely the normal word.exe made by Microsoft.
You can go here and report a false positive.
https://submit.symantec.com/whitelist/
Also by reading on that page, if you digitally sign you software you'll not have this problem.
Most likely this requirement will just increase in the future, not just for Norton.
