Posts: 1,013
Joined: Jul 2011
Reputation:
15
Uninstall the addon and shutdown XBMC
Go into your XBMC\Addons and delete any trakt reference
Go into your XBMC\Addons\programs and delete any trakt reference
Go into your XBMC\userdata\addon_data and delete any trakt reference
Start XBMC and install Trakt from Repo (2.X.X) and to avoid the error dont use rating after watch. I found that disabling it helped
If my replies help you, please click on my reputation

below :) thanks :)
Posts: 14
Joined: Apr 2012
Reputation:
0
Hi,
Thanks for the reply, I will try it now.
I'm sorry for asking such a basic question but what is the complete path to get me to these folders on Windows 7?
Thanks again
Posts: 1,013
Joined: Jul 2011
Reputation:
15
C:\Users\<your_username>\AppData\Roaming\XBMC
If my replies help you, please click on my reputation

below :) thanks :)
Posts: 14
Joined: Apr 2012
Reputation:
0
Hi,
Thanks for your help, I tried all of the steps listed above but I still get the error.
I found 2 of the 3 folders you mention but the only thing was I couldn't locate the XBMC\Addons\programs folder, windows said not found.
Any suggestions?
Posts: 1,013
Joined: Jul 2011
Reputation:
15
Sorry i meant XBMC\Addons\packages
If my replies help you, please click on my reputation

below :) thanks :)
Posts: 14
Joined: Apr 2012
Reputation:
0
I have now tried everything a couple of times and I am still experiencing the same error.
Do I need to restart my pc at anytime during deleting and reinstalling anything?
Could you offer any further advice?
Many thanks
Posts: 1,013
Joined: Jul 2011
Reputation:
15
When does the script error happen? from your old log, it seems to be when it tries the sync.Do you have sync after update enabled?
If my replies help you, please click on my reputation

below :) thanks :)
Posts: 14
Joined: Apr 2012
Reputation:
0
The error only occurs when I initially open up XBMC, just after the Aeon Nox logo disappears. A small black box pops up with the error in it.
I've tried it with sync after update enabled and disabled, still the same problem
Posts: 1,013
Joined: Jul 2011
Reputation:
15
can you post a new log? I had this issue in the past and i found that the problem was bad updates of the addon left residue in the folders i mentioned. You could also try reverting to the default skin and close and open XBMC to see if the error happens
If my replies help you, please click on my reputation

below :) thanks :)
Posts: 508
Joined: Aug 2010
looking at the debug log, I have the same error
Quote:01:43:14 T:5080 ERROR: EXCEPTION: access_voilation
01:43:14 T:5080 ERROR: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
- NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
Error Type: <type 'exceptions.RuntimeError'>
Error Contents: access_voilation
Traceback (most recent call last):
File "C:\Users\Administrator\AppData\Roaming\XBMC\addons\script.trakt\default.py", line 13, in <module>
traktService().run()
File "C:\Users\Administrator\AppData\Roaming\XBMC\addons\script.trakt\service.py", line 69, in run
self.Monitor = traktMonitor(action = self._dispatchQueue)
RuntimeError: access_voilation
-->End of Python script error report<--
have already tried deleting all data for it and a clean install
same problem with latest version from git.
also it's repeatedly attempting to add movies to my collection that have already been added at least 3 days ago
Posts: 508
Joined: Aug 2010
(2013-05-17, 05:25)saitoh183 Wrote: Do a clean of the current trakt...see my post on page 1...and then try this version
http://forum.xbmc.org/showthread.php?tid=139839
that's not a solution.. especially when the links are dead.
Posts: 35
Joined: Jul 2013
Reputation:
2
I was having the same problem only with Psuedo TV and was looking for some help and found this thread, something you wrote really stuck out while reading though, you mentioned that you used Aeon Nox and I'd just recently changed my skin to Aeon Nox too, I switched back to the basic Confluence skin and now everything is working fine with Pseudo TV, so maybe just try changing your skin and hopefully it will work for you too.