[ragedogg69]

Sounds to me like a HDMI handshake issue. Which could be an issue with his hardware or your hardware. Then it seems he had enough of a hard time getting an appropriate response from your company that he had to search out a public forum to basically shame you into issuing an RMA. Do I trust him? It does not matter. What matters is do I trust you or your company to stand by your products? As of right now, no. And your broken English/defensive responses on this forum are certainly not helping.

Like I said, step away from our forum and hire someone else to do this for you.