TVHeadend: no transponder XBMC: tuning failed
#1
Hey

I just installed my Sundtek MediaTV Digital Home III DVB-C tuner and set it up with tvheadend 3.5.247~g098b7de~saucy and xbmc 13.0-ALPHA11 GIT:4113260 with the tvheadend pvr addon 1.9.23 on Ubuntu 13.04.
All services were detected and mapped and I can see them from my xbmc interface. But when I try to watch live tv it says "tuning failed" in xbmc and "no transponder available for subscription" in tvh logs. When trying to play from VLC it says ""HTTP" direct subscription failed -- Tuning failed"

Does anyone know what I could do?

TVH + VLC Log
Code:
Jan 03 16:42:20.884 HTTP: 192.168.0.13: /stream/service/_dev_dvb_adapter0_Sundtek_DVB_C__III_442000000_2f47 -- 401
Jan 03 16:42:36.934 dvb: "/dev/dvb/adapter0" tuning to "Unitymedia UPG NRW: 442,000 kHz" -- Front configuration failed -- Success, frequency: 442000000
Jan 03 16:42:36.934 subscription: "HTTP" unsubscribing
Jan 03 16:42:36.934 subscription: "HTTP" direct subscription failed -- Tuning failed

TVH + XBMC Log
Code:
Jan 03 16:43:48.948 dvb: "/dev/dvb/adapter0" tuning to "Unitymedia UPG NRW: 418,000 kHz" -- Front configuration failed -- Success, frequency: 418000000
Jan 03 16:43:58.956 dvb: "/dev/dvb/adapter0" tuning to "Unitymedia UPG NRW: 418,000 kHz" -- Front configuration failed -- Success, frequency: 418000000
Jan 03 16:43:58.957 subscription: No transponder available for subscription "127.0.0.1 [ xbmc | XBMC Media Center ]" to channel "Das Erste HD"
Jan 03 16:44:08.965 dvb: "/dev/dvb/adapter0" tuning to "Unitymedia UPG NRW: 418,000 kHz" -- Front configuration failed -- Success, frequency: 418000000
Jan 03 16:44:18.976 dvb: "/dev/dvb/adapter0" tuning to "Unitymedia UPG NRW: 418,000 kHz" -- Front configuration failed -- Success, frequency: 418000000

XBMC TVH Popup:
Tuning Failed
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#2
sundtek's driver died. restart it or your pc to fix it.
opdenkamp / dushmaniac

xbmc-pvr [Eden-PVR builds] [now included in mainline XBMC, so no more source link here :)]
personal website: [link]

Found a problem with PVR? Report it on Trac, under "PVR - core components". Please attach the full debug log.

If you like my work, please consider donating to me and/or Team XBMC.
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#3
Thanks for your help. I tried to reboot the driver and the PC but it didnt work. Then I disconnected the USB TV card and connected it again after waiting a minute and voil√°, I can now subscribe to channels.

Now I have an issue with audio dropouts and video artefacts/heavy laggs. Some channels work better, some are unwatchable. I found only one channel which works perfectly but couldnt spot why some run better then others.

TVH Log
Code:
Jan 04 13:27:27.164 subscription: "127.0.0.1 [ xbmc | XBMC Media Center ]" subscribing on "Das Erste HD", weight: 150, adapter: "Sundtek DVB-C (III)", network: "Unitymedia UPG NRW", mux: "Unitymedia UPG NRW: 418,000 kHz", provider: "ARD", service: "Das Erste HD", quality: 100
Jan 04 13:27:27.247 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: H264 @ #6010: Continuity counter error
Jan 04 13:27:27.247 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: TELETEXT @ #6030: Continuity counter error
Jan 04 13:27:28.012 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: Transport error indicator
Jan 04 13:27:28.013 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: H264 @ #6010: Continuity counter error, 1 duplicate log lines suppressed
Jan 04 13:27:29.008 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: Transport error indicator, 58 duplicate log lines suppressed
Jan 04 13:27:29.008 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: H264 @ #6010: Continuity counter error, 3 duplicate log lines suppressed
Jan 04 13:27:30.007 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: Transport error indicator, 111 duplicate log lines suppressed
Jan 04 13:27:30.007 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: H264 @ #6010: Continuity counter error, 7 duplicate log lines suppressed
Jan 04 13:27:31.010 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: Transport error indicator, 162 duplicate log lines suppressed
Jan 04 13:27:31.011 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: H264 @ #6010: Continuity counter error, 9 duplicate log lines suppressed
Jan 04 13:27:31.021 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: MPEG2AUDIO @ #6020: Continuity counter error
Jan 04 13:27:32.011 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: Transport error indicator, 208 duplicate log lines suppressed
Jan 04 13:27:32.011 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: H264 @ #6010: Continuity counter error, 13 duplicate log lines suppressed
Jan 04 13:27:32.011 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: MPEG2AUDIO @ #6020: Continuity counter error, 1 duplicate log lines suppressed
Jan 04 13:27:32.022 TS: Sundtek DVB-C (III)/Unitymedia UPG NRW: 418,000 kHz/Das Erste HD: MPEG2AUDIO @ #6021: Continuity counter error

and so on.
same with AC3, MPEG2VIDEO,

Sundtek's Sticks are designed to work with linux, so I think the problem has to be something else. In my old apartment I had satellite-tv with a TBS QBox S2 working perfectly with the same setup. Now I moved and have to use cable-tv.

[EDIT]
Ok, it seems to be a problem with the USB Stick: http://support.sundtek.com/index.php/topic,1455.0.html
Lets see how long it takes to fix it.
[/EDIT]
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#4
I myself learned the hard way that getting the most expensive tuner is the only sane option. 99% of the time random bugs and issues such as this is caused by shitty hardware. It's amazing how much useless DVB hardware there is out there.
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