[palkiss]

Hello there. I ordered this card: Sapphire Radeon HD 7850 2GB DDR5 HDMI/DVI-I/DVI-D/DP PCI-Express Graphics Card Alittle less than 2 years ago, and recently I've gotten quite abit of artifacts, and card crashings.

I went to the sapphire website and they say all cards have 2 year warranty on it, but for some reason amazon says I can only return it within 30 days of purchasing it... I don't understand, does this have a RMA on it or not? Can I get a new one?

And what If I dont have the packaging materials? Is the card itself good enough(sigh, I know i messed up by throwing packaging away) to get a RMA? I do have a copy of the receipt... Unfortunatly for me the price of the card barely went down at all sense I bought it, and I would LOVE to get an RMA.


Thankyou!

[wgstarks]

I would think the RMA would come from the manufacturer not the retailer. You probably need to contact their tech support.

[bluray]

I went to the sapphire website and they say all cards have 2 year warranty on it, but for some reason amazon says I can only return it within 30 days of purchasing it... I don't understand, does this have a RMA on it or not? Can I get a new one?

Thankyou!

Amazon is correct. They have 30 days return policy, and it is very normal. The 2 year warranty is manufacture warranty. You have to call Sapphire tech support first. If they cannot help you solve the problem, they'll issue RMA to return it to Sapphire.....