[touser]

Edit: Sounds like the Vero experience is about the same, https://discourse.osmc.tv/t/vero-performance/2415/14

Edit 2: There was a pretty good discussion going on in the OSMC Vero forum referenced above but that thread was locked and Vero owners having any video playback issues were advised to use email to get help.

I'm not usually very vocal and have been quietly rooting for Sam for a very long time, but if they are attempting to censor user feedback that is extremely concerning. I've looked forward to recommending the vero to many of my friends/family for some time with the hope it would be a truly hands off experience for me once it was setup and running. I've supported openelec since its inception on at least 15 different devices for friends/family and there is always some minor issue that crops up during a software update that requires my assistance (I'm a huuuuge kodi fan/whore and push it on as many people as I can).

The vero was supposed to be my way out from under the support rock! I know better than most the tech industry culture of today is to ship products in a beta/alpha stage so teething issues on the vero while disappointing are not unexpected at all. Trying to cover them up is completely unacceptable and something I refuse to support.