2015-07-28, 01:08
My setup:
TV:
Sony Bravia KDL-46HX800
Link to manual: https://docs.sony.com/release/KDL40HX800_qs.pdf
Link to spec sheet: https://docs.sony.com/release/specs/KDL46HX800_mksp.pdf
Sound bar:
LG NB3740
Link to manual: http://www.lg.com/us/support-product/lg-NB3740#
HTPC:
Zotac ZBOX HD ID33-BR
Link to specs: http://www.zotac.com/in/products/mini-pc...tions.html
NVIDIA Driver version: 341.44
Per Device Manager:
NVIDIA High Definition Audio
Driver Date: 11/28/2013
Driver Version: 1.3.30.1
TV > Soundbar via both HDMI and Optical (soundbar claims ARC (Audio Return Channel) works, as does my TV, yet no sound occurs so I'm sticking with the Optical for now)
TV > HTPC via HDMI
The issue:
I don't remember this happening as often when running XBMC 13, maybe even 14. When I select different movies or TV shows, regardless of how I ripped the media (XVID, x264, etc.) the audio will disappear completely, even the navigation sounds. They return when I cycle through the inputs on the soundbar and come back to Optical. Every TV episode I watch, every movie I watch requires I cycle through the audio inputs to get the sound to start working again.
I've tried bypassing the TV and hooking the HTPC > Soundbar via Optical and it has the same issue.
Changing normal over-the-antennae TV channels I do not have this issue. Watching premium apps like Netflix / Hulu through the soundbar this also does not happen.
I've tried various Pass-Through settings, removing the NVIDIA audio driver and running the Realtek HD Audio Driver, but no luck.
In the attached log I:
- started Kodi
- enabled detailed audio debugging logs
- started to watch Shrek Forever After (audio did not work)
- stopped Shrek Forever After
- started Shrek the Third (audio did not work)
- stopped Shrek the Thrid
- started Shrek the Third and still no audio, so I cycled through inputs on my soundbar till the sound started working
- stopped Shrek the Third
- exited Kodi
- came here to post.
Anyone willing and able to look at the log and provide any suggestions on what could be the cause?
LOG FILE: http://xbmclogs.com/pmiii74ys
MEDIA INFO:
General
Unique ID : 162711549975684833950215720000282977886 (0x7A691AC9A8E38E64AF677EDE1B88665E)
Complete name : /media/Movies/Movies/Shrek Forever After (2010)/Shrek Forever After (2010).mkv
Format : Matroska
Format version : Version 2
File size : 2.23 GiB
Duration : 1h 33mn
Overall bit rate : 3 420 Kbps
Movie name : Shrek Forever After SE
Encoded date : UTC 2015-06-08T15:05:15Z
Writing application : HandBrake 7277svn 2015060801
Writing library : Lavf56.1.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 33mn
Width : 1 920 pixels
Height : 816 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Writing library : x264 core 142 r2491 24e4fed
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=9 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 33mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 427 MiB (19%)
Title : Surround
Language : English
Default : Yes
Forced : No
Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 33mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Commentary
Language : English
Default : No
Forced : No
Text #1
ID : 4
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #2
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #3
ID : 6
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
2nd movie Media info:
General
Unique ID : 616514092806972159546894159489520 (0x1E658078EF8674B53D8236D4A9F0)
Complete name : /media/Movies/Movies/Shrek the Third (2007)/Shrek the Third (2007).mkv
Format : Matroska
Format version : Version 2
File size : 2.12 GiB
Duration : 1h 32mn
Overall bit rate : 3 264 Kbps
Movie name : Shrek the Third
Encoded date : UTC 2015-06-05T00:29:50Z
Writing application : HandBrake 7273svn 2015060401
Writing library : Lavf56.1.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 32mn
Bit rate : 2 559 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.051
Stream size : 1.66 GiB (78%)
Writing library : x264 core 142 r2491 24e4fed
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=9 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 32mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 425 MiB (20%)
Title : Surround
Language : English
Default : Yes
Forced : No
Text #1
ID : 3
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #2
ID : 4
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #3
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Thanks for any help.
TV:
Sony Bravia KDL-46HX800
Link to manual: https://docs.sony.com/release/KDL40HX800_qs.pdf
Link to spec sheet: https://docs.sony.com/release/specs/KDL46HX800_mksp.pdf
Sound bar:
LG NB3740
Link to manual: http://www.lg.com/us/support-product/lg-NB3740#
HTPC:
Zotac ZBOX HD ID33-BR
Link to specs: http://www.zotac.com/in/products/mini-pc...tions.html
NVIDIA Driver version: 341.44
Per Device Manager:
NVIDIA High Definition Audio
Driver Date: 11/28/2013
Driver Version: 1.3.30.1
TV > Soundbar via both HDMI and Optical (soundbar claims ARC (Audio Return Channel) works, as does my TV, yet no sound occurs so I'm sticking with the Optical for now)
TV > HTPC via HDMI
The issue:
I don't remember this happening as often when running XBMC 13, maybe even 14. When I select different movies or TV shows, regardless of how I ripped the media (XVID, x264, etc.) the audio will disappear completely, even the navigation sounds. They return when I cycle through the inputs on the soundbar and come back to Optical. Every TV episode I watch, every movie I watch requires I cycle through the audio inputs to get the sound to start working again.
I've tried bypassing the TV and hooking the HTPC > Soundbar via Optical and it has the same issue.
Changing normal over-the-antennae TV channels I do not have this issue. Watching premium apps like Netflix / Hulu through the soundbar this also does not happen.
I've tried various Pass-Through settings, removing the NVIDIA audio driver and running the Realtek HD Audio Driver, but no luck.
In the attached log I:
- started Kodi
- enabled detailed audio debugging logs
- started to watch Shrek Forever After (audio did not work)
- stopped Shrek Forever After
- started Shrek the Third (audio did not work)
- stopped Shrek the Thrid
- started Shrek the Third and still no audio, so I cycled through inputs on my soundbar till the sound started working
- stopped Shrek the Third
- exited Kodi
- came here to post.
Anyone willing and able to look at the log and provide any suggestions on what could be the cause?
LOG FILE: http://xbmclogs.com/pmiii74ys
MEDIA INFO:
General
Unique ID : 162711549975684833950215720000282977886 (0x7A691AC9A8E38E64AF677EDE1B88665E)
Complete name : /media/Movies/Movies/Shrek Forever After (2010)/Shrek Forever After (2010).mkv
Format : Matroska
Format version : Version 2
File size : 2.23 GiB
Duration : 1h 33mn
Overall bit rate : 3 420 Kbps
Movie name : Shrek Forever After SE
Encoded date : UTC 2015-06-08T15:05:15Z
Writing application : HandBrake 7277svn 2015060801
Writing library : Lavf56.1.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 33mn
Width : 1 920 pixels
Height : 816 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Writing library : x264 core 142 r2491 24e4fed
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=9 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 33mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 427 MiB (19%)
Title : Surround
Language : English
Default : Yes
Forced : No
Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 1h 33mn
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Title : Commentary
Language : English
Default : No
Forced : No
Text #1
ID : 4
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #2
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #3
ID : 6
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
2nd movie Media info:
General
Unique ID : 616514092806972159546894159489520 (0x1E658078EF8674B53D8236D4A9F0)
Complete name : /media/Movies/Movies/Shrek the Third (2007)/Shrek the Third (2007).mkv
Format : Matroska
Format version : Version 2
File size : 2.12 GiB
Duration : 1h 32mn
Overall bit rate : 3 264 Kbps
Movie name : Shrek the Third
Encoded date : UTC 2015-06-05T00:29:50Z
Writing application : HandBrake 7273svn 2015060401
Writing library : Lavf56.1.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 32mn
Bit rate : 2 559 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.051
Stream size : 1.66 GiB (78%)
Writing library : x264 core 142 r2491 24e4fed
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=9 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=22.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 32mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 425 MiB (20%)
Title : Surround
Language : English
Default : Yes
Forced : No
Text #1
ID : 3
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #2
ID : 4
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Text #3
ID : 5
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
Thanks for any help.
