2017-01-10, 12:13
Hi Marcel,
Can I ask for some help please, got a dev laptop running windows 10 and installed V17 RC2 as portable with all requireds addons but when it runs I get 'Skin helper errors' showing and after checking the log it seems I have a python problem as it same 'Import Error: no module named dateutil'.
Now I've checked and I don't have python itself installed but Kodi comes with xbmc,python so I have no idea what the issue could be.
I now there is something strange going on as it takes several attempts to install anything in Kodi, constant installation failed, checked privileges and they look fine but I have V16 as main install and that is working without issue.
any ideas / pointers on fixing this?, I checked my main HTPC and again no python installed and it is RC2 and working fine, search C: and found dateuitl in script tvshow next aired, installed that on laptop and rebooted but still the same?
Should there be a 'dateutil' folder in adons as I see previous to the error in the log it is getting .arrow from Arrow and that shows \addons\script.module.arrow so should there be a script.moduel.dateutil?
Thanks
Mike,
EDIT: think I fixed it now, found script.module.dateutil on a kodi mirror. Still be nice to know if you have any idea why it was missing? perhaps something to do with the constant installation failed as I presume it is a dependency and just installed with something else?
Can I ask for some help please, got a dev laptop running windows 10 and installed V17 RC2 as portable with all requireds addons but when it runs I get 'Skin helper errors' showing and after checking the log it seems I have a python problem as it same 'Import Error: no module named dateutil'.
Now I've checked and I don't have python itself installed but Kodi comes with xbmc,python so I have no idea what the issue could be.
I now there is something strange going on as it takes several attempts to install anything in Kodi, constant installation failed, checked privileges and they look fine but I have V16 as main install and that is working without issue.
any ideas / pointers on fixing this?, I checked my main HTPC and again no python installed and it is RC2 and working fine, search C: and found dateuitl in script tvshow next aired, installed that on laptop and rebooted but still the same?
Should there be a 'dateutil' folder in adons as I see previous to the error in the log it is getting .arrow from Arrow and that shows \addons\script.module.arrow so should there be a script.moduel.dateutil?
Thanks
Mike,
EDIT: think I fixed it now, found script.module.dateutil on a kodi mirror. Still be nice to know if you have any idea why it was missing? perhaps something to do with the constant installation failed as I presume it is a dependency and just installed with something else?