Win Upgrading from XBMC: I get an "appcrash" on all versions of KODI
strictt9
Newbie
Posts: 2
#1
2015-09-13, 17:54
I've been running XBMC and KODI for years on multiple devices and PCs, but I have one PC that will not run any version of KODI. XBMC will still run fine but not KODI.

I'm running:
Windows 7 Ultimate
Service Pack 1
Intel Core i7-2700K CPU @ 3.50GHz
32GB RAM
64-bit Operating System

I've tried multiple uninstall/reinstall combinations, but still no luck. My last attempt was an uninstall using the KODI uninstaller, then deleted all the KODI folders that remained. I installed KODI 15.1 from scratch and get the following error from Windows:
Code:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Kodi.exe
  Application Version:    15.1.0.0
  Application Timestamp:    55d0be64
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.1.7601.18939
  Fault Module Timestamp:    55afd843
  Exception Code:    c0000005
  Exception Offset:    0002e3c6
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    3004
  Additional Information 2:    3004d44dab39121fab2fde267aae65a9
  Additional Information 3:    3e35
  Additional Information 4:    3e3556ee7703d82085ee8369c10acc57

Then in the kodi.log:
Code:
10:15:12 T:3624  NOTICE: special://profile/ is mapped to: special://masterprofile/
10:15:12 T:3624  NOTICE: -----------------------------------------------------------------------
10:15:12 T:3624  NOTICE: Starting Kodi (15.1 Git:20150816-f4dda26). Platform: Windows NT x86 32-bit
10:15:12 T:3624  NOTICE: Using Release Kodi x32 build
10:15:12 T:3624  NOTICE: Kodi compiled Aug 16 2015 by MSVC 180030723 for Windows NT x86 32-bit version 6.0 (0x06000000)
10:15:12 T:3624  NOTICE: Running on Gigabyte Technology Co., Ltd. device with Windows 7 SP1, kernel: Windows NT x86 64-bit version 6.1
10:15:12 T:3624  NOTICE: Host CPU: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz, 8 cores available
10:15:12 T:3624  NOTICE: Desktop Resolution: 1920x1080 32Bit at 60Hz
10:15:12 T:3624  NOTICE: Running with restricted rights
10:15:12 T:3624  NOTICE: Aero is enabled
10:15:12 T:3624  NOTICE: special://xbmc/ is mapped to: C:\Program Files (x86)\Kodi
10:15:12 T:3624  NOTICE: special://xbmcbin/ is mapped to: C:\Program Files (x86)\Kodi
10:15:12 T:3624  NOTICE: special://masterprofile/ is mapped to: C:\Users\Terry\AppData\Roaming\Kodi\userdata
10:15:12 T:3624  NOTICE: special://home/ is mapped to: C:\Users\Terry\AppData\Roaming\Kodi\
10:15:12 T:3624  NOTICE: special://temp/ is mapped to: C:\Users\Terry\AppData\Roaming\Kodi\cache
10:15:12 T:3624  NOTICE: The executable running is: C:\Program Files (x86)\Kodi\Kodi.exe
10:15:12 T:3624  NOTICE: Local hostname: Terry-PC
10:15:12 T:3624  NOTICE: Log File is located: C:\Users\Terry\AppData\Roaming\Kodi\kodi.log
10:15:12 T:3624  NOTICE: -----------------------------------------------------------------------
10:15:12 T:3624  NOTICE: load settings...
10:15:12 T:3624 WARNING: CSettingString: unknown options filler "timezonecountries" of "locale.timezonecountry"
10:15:12 T:3624 WARNING: CSettingString: unknown options filler "timezones" of "locale.timezone"
10:15:12 T:3624  NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
10:15:12 T:3624  NOTICE: No settings file to load (special://masterprofile/advancedsettings.xml)
10:15:12 T:3624  NOTICE: Default DVD Player: dvdplayer
10:15:12 T:3624  NOTICE: Default Video Player: dvdplayer
10:15:12 T:3624  NOTICE: Default Audio Player: paplayer
10:15:12 T:3624  NOTICE: Disabled debug logging due to GUI setting. Level 0.
10:15:12 T:3624  NOTICE: Log level changed to "LOG_LEVEL_NORMAL"
10:15:12 T:3624  NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
10:15:12 T:3624  NOTICE: Loaded playercorefactory configuration
10:15:12 T:3624  NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
10:15:12 T:3624  NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
10:15:12 T:10292  NOTICE: Thread ActiveAE start, auto delete: false
10:15:12 T:7584  NOTICE: Thread AESink start, auto delete: false
10:15:12 T:10292  NOTICE: Found 2 Lists of Devices
10:15:12 T:10292  NOTICE: Enumerated DIRECTSOUND devices:
10:15:12 T:10292  NOTICE:     Device 1
10:15:12 T:10292  NOTICE:         m_deviceName      : {635F5DCF-B5C9-4336-9E91-DD6DDFC83B0A}
10:15:12 T:10292  NOTICE:         m_displayName     : HDMI - DENON-AVR-3 (NVIDIA High Definition Audio)
10:15:12 T:10292  NOTICE:         m_displayNameExtra: DIRECTSOUND: DENON-AVR-3 (NVIDIA High Definition Audio)
10:15:12 T:10292  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
10:15:12 T:10292  NOTICE:         m_channels        : FL,FR
10:15:12 T:10292  NOTICE:         m_sampleRates     : 48000
10:15:12 T:10292  NOTICE:         m_dataFormats     : AE_FMT_FLOAT,AE_FMT_AC3,AE_FMT_DTS
10:15:12 T:10292  NOTICE:     Device 2
10:15:12 T:10292  NOTICE:         m_deviceName      : default
10:15:12 T:10292  NOTICE:         m_displayName     : default
10:15:12 T:10292  NOTICE:         m_displayNameExtra:
10:15:12 T:10292  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
10:15:12 T:10292  NOTICE:         m_channels        : FL,FR
10:15:12 T:10292  NOTICE:         m_sampleRates     : 48000
10:15:12 T:10292  NOTICE:         m_dataFormats     : AE_FMT_FLOAT,AE_FMT_AC3,AE_FMT_DTS
10:15:12 T:10292  NOTICE: Enumerated WASAPI devices:
10:15:12 T:10292  NOTICE:     Device 1
10:15:12 T:10292  NOTICE:         m_deviceName      : {635F5DCF-B5C9-4336-9E91-DD6DDFC83B0A}
10:15:12 T:10292  NOTICE:         m_displayName     : HDMI - DENON-AVR-3 (NVIDIA High Definition Audio)
10:15:12 T:10292  NOTICE:         m_displayNameExtra: WASAPI: DENON-AVR-3 (NVIDIA High Definition Audio)
10:15:12 T:10292  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
10:15:12 T:10292  NOTICE:         m_channels        : FL,FR,FC,LFE,SL,SR,BL,BR
10:15:12 T:10292  NOTICE:         m_sampleRates     : 192000,96000,48000,44100
10:15:12 T:10292  NOTICE:         m_dataFormats     : AE_FMT_DTSHD,AE_FMT_TRUEHD,AE_FMT_EAC3,AE_FMT_DTS,AE_FMT_AC3,AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_LPCM
10:15:12 T:10292  NOTICE:     Device 2
10:15:12 T:10292  NOTICE:         m_deviceName      : default
10:15:12 T:10292  NOTICE:         m_displayName     : default
10:15:12 T:10292  NOTICE:         m_displayNameExtra:
10:15:12 T:10292  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
10:15:12 T:10292  NOTICE:         m_channels        : FL,FR,FC,LFE,SL,SR,BL,BR
10:15:12 T:10292  NOTICE:         m_sampleRates     : 192000,96000,48000,44100
10:15:12 T:10292  NOTICE:         m_dataFormats     : AE_FMT_DTSHD,AE_FMT_TRUEHD,AE_FMT_EAC3,AE_FMT_DTS,AE_FMT_AC3,AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_LPCM
10:15:12 T:3624  NOTICE: Running database version Addons19
10:15:12 T:3624  NOTICE: ADDONS: Using repository repository.xbmc.org
10:15:12 T:8864  NOTICE: Thread PeripBusCEC start, auto delete: false
10:15:12 T:11488  NOTICE: Thread PeripBusUSB start, auto delete: false
10:15:12 T:9852  NOTICE: Thread RemoteControl start, auto delete: false
10:15:12 T:12008  NOTICE: Thread JobWorker start, auto delete: true
10:15:12 T:3624  NOTICE: Found screen: Generic PnP Monitor on NVIDIA GeForce GT 430, adapter 0.
10:15:12 T:3624  NOTICE: Primary mode: 1920x1080@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 640x480@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 640x480@ 72.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 640x480@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 720x480@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 720x480@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 720x576@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 720x576@ 72.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 720x576@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 800x600@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 800x600@ 72.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 800x600@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1024x768@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1024x768@ 70.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1024x768@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1152x864@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1176x664@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1176x664@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1280x720@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1280x720@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1280x768@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1280x800@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1280x960@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1280x1024@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1280x1024@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1360x768@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1366x768@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1366x768@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1600x900@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x900@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x900@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x900@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x900@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x900@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1024@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1024@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1024@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1024@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1024@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1024@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1600x1200@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1680x1050@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1680x1050@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1768x992@ 30.00i - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1768x992@ 29.97i - Full Screen
10:15:12 T:3624  NOTICE: Previous line repeats 2 times.
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 30.00i - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 29.97i - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 24.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 23.98 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 30.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1920x1080@ 29.97 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1440x480@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1440x480@ 59.94 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1440x900@ 60.00 - Full Screen
10:15:12 T:3624  NOTICE: Additional mode: 1440x900@ 75.00 - Full Screen
10:15:12 T:3624  NOTICE: Checking resolution 16
10:15:12 T:3624  NOTICE: Running database version Addons19
10:15:12 T:3624  NOTICE: Running database version ViewModes6
10:15:12 T:3624  NOTICE: Running database version Textures13
10:15:12 T:3624  NOTICE: Running database version MyMusic52
10:15:12 T:3624  NOTICE: Running database version MyVideos93
10:15:12 T:3624  NOTICE: Running database version TV29
10:15:12 T:3624  NOTICE: Running database version Epg10
10:15:13 T:3624 WARNING: JSONRPC: Could not parse type "PVR.Details.Channel"
10:15:13 T:3624 WARNING: JSONRPC: Could not parse type "PVR.Details.ChannelGroup.Extended"
10:15:13 T:3624 WARNING: JSONRPC: Could not parse type "GUI.Property.Value"
10:15:13 T:3624 WARNING: JSONRPC: Could not parse type "Setting.Details.SettingList"
10:15:13 T:8848  NOTICE: Thread LanguageInvoker start, auto delete: false
10:15:13 T:3624  NOTICE: initialize done
10:15:13 T:3624  NOTICE: CJoystick::EnumJoysticksCallback : Enabled Joystick: PLAYSTATION(R)3 Controller
10:15:13 T:3624  NOTICE: CJoystick::EnumJoysticksCallback : Total Axis: 5 Total Hats: 0 Total Buttons: 19
10:15:13 T:3624  NOTICE: Running the application...
10:15:13 T:3624  NOTICE: starting upnp client
10:15:13 T:3624  NOTICE: ES: Starting event server
10:15:13 T:9996  NOTICE: Thread EventServer start, auto delete: false
10:15:13 T:9996  NOTICE: ES: Starting UDP Event server on 0.0.0.0:9777
10:15:13 T:9996  NOTICE: UDP: Listening on port 9777
10:15:13 T:1828  NOTICE: Thread TCPServer start, auto delete: false
10:15:13 T:9804   ERROR: CreateFile 'C:\Users\Terry\AppData\Roaming\Kodi\xbmc_stacktrace-15.1 Git_20150816-f4dda26-20150913-101513.txt' failed with error id 32
10:15:13 T:7184   ERROR: CreateFile 'C:\Users\Terry\AppData\Roaming\Kodi\xbmc_crashlog-15.1 Git_20150816-f4dda26-20150913-101513.dmp' failed with error id 32
10:15:13 T:8848  NOTICE: -->Python Interpreter Initialized<--

Any help or ideas are appreciated.

Thanks!
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Martijn
Team Kodi
Posts: 17,859
#2
2015-09-13, 17:55
try unplugging the joystick
Read/follow the forum rules.
For troubleshooting and bug reporting, read this first
Interested in seeing some YouTube videos about Kodi? Go here and subscribe
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strictt9
Newbie
Posts: 2
#3
2015-09-13, 19:01
Thanks for the quick reply.

That worked.

Thanks again!
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Upgrading from XBMC: I get an "appcrash" on all versions of KODI0