2016-03-19, 21:00
(2016-03-19, 12:48)schweppy Wrote:(2016-03-18, 19:49)fubag Wrote: I hope customer support for y'all is better than my experience. I placed an order for the Wetek Core but have decided not to pursue it. Unlike Amazon where you can cancel an order placed before it ships, I had no such option so I contacted customer support like 4 days ago and haven't heard back at all.
Not a great start imo. I am debating whether to file a dispute with Paypal now to get their attention.
*Edit - I want to thank @NedScott for helping out. Everything was sorted out. Thanks guys!
I am also considering canceling Core for a hub. Guess thats the problem of having so many devices available.
Guess no-one will have any hard evidence yet of advantages over each other....
annoying!
What is the "HUB" you speak of?
I have not committed yet - originally the CORE looked like the best option (and I placed a reservation for one) but when the email came through I found out that it doesn't work the same in Canada (need to deal with a re-seller - not cheap). So re-visiting my options now...
I was waiting to place my order for the Core (in Canada, seems like the reservation doesn't apply the same here - sadly) as it seemed like the best bang-for-my-buck (until I get the new reseller price).