Missing TV Show - Logs says no info, but it was there before
#1
Hi All,

This just started happening for one show in my library that previously worked fine. I added the folder by itself as a source, set the content as TV, used the TVDB scraper and scanned for new content. Here's what the log shows:

Quote:14:17:20 T:139802792601344 NOTICE: VideoInfoScanner: Starting scan ..
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x08 - You Are the Heart.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x09 - The Son Rises.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/extrafanart/', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x10 - Cardiac Support.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x06 - In Extremis.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x05 - Doctors with Borders.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x11 - Black Tag.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x04 - Sometimes It's a Zebra.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x02 - We Plug Holes.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x07 - Buen Arbol.mp4', it won't be added to the library.
14:17:20 T:139802792601344 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/Code Black - 1x03 - Pre-Existing Conditions.mp4', it won't be added to the library.
14:17:20 T:139802792601344 NOTICE: VideoInfoScanner: Finished scan. Scanning for video info took 00:00
14:17:20 T:139801604888320 NOTICE: Thread BackgroundLoader start, auto delete: false

I checked the TVDB website, and it definitely has these episodes.

Any ideas?
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#2
I did post this in http://forum.kodi.tv/showthread.php?tid=131887&page=5 . It has been a few days with no response, it was an older thread, and was posted in iOS. I thought it would be better to put here.

Moderator?
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#3
Well...I know some do it different, but I never had any issues with naming shows like that:

TV-show-name/Season Nr/S01E01.mp4

I avoid using the TV show name in front of the season and episode numbers, I avoid using any naming of the TV show after the numbering and I use the SxxExx option instead of 1x08 or something. Always working fine and never got any issues.

So first I would try to remove the TV show name from the mp4 file. I guess this should be enough.
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#4
Just gave it a try and no joy:

Quote:20:41:43 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e02.mp4', it won't be added to the library.
20:41:43 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e08.mp4', it won't be added to the library.
20:41:43 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e09.mp4', it won't be added to the library.
20:41:43 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/extrafanart/', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e11.mp4', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e04.mp4', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e05.mp4', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e03.mp4', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e10.mp4', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e06.mp4', it won't be added to the library.
20:41:44 T:139649974417152 WARNING: No information found for item 'smb://192.168.1.100/shares/TV/Code Black/s01e07.mp4', it won't be added to the library.

Any other ideas?
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#5
show us your scraper settings, please. Make a screenshot...maybe with your smartphone.

The only thing I can see is, that you missed to add a season folder.

As "Code Black" has only one season till now, I would still use it and try to avoid using whitespaces in filenames. replace them with a minus "-", a dot "." or an underscore "_".

For example:

Quote:smb://192.168.1.100/shares/TV/Code_Black/Season_1/S01S02.mp4
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#6
Quote:I added the folder by itself as a source, set the content as TV, used the TVDB scraper and scanned for new content.

If you added the series folder ("Code Black") as a source, then the scraper may not be able to tell what series it is actually trying to match.

Quote:Any other ideas?

Yeah, submit a Debug Log so we can see exactly what the scraper is trying to search for.
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#7
(2015-12-23, 08:30)Mike_xbmc Wrote:
Quote:I added the folder by itself as a source, set the content as TV, used the TVDB scraper and scanned for new content.

If you added the series folder ("Code Black") as a source, then the scraper may not be able to tell what series it is actually trying to match.

That´s a good point. I misread this somehow Wink

The source folder has to be the folder which is named "TV" in your path. I will mark it in red:


Quote:smb://192.168.1.100/shares/TV/Code_Black/Season_1/S01S02.mp4

this has to be the source
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#8
The series name in the programme name is misleading - I don't think it makes any difference, and keeps things tidier versus having dozens of S01E01.xxx files in different folders. I've certainly never had a problem with Videos\TV Shows\Series Name\Season Number\Series Name - NxNN - Episode Name.xxx format. I also have no problems with embedded spaces. That means that "Code Black - 1x08 - You Are the Heart.mp4" is a perfectly valid name in my experience.

Scraper settings would be suspicious, yes - including whether you're genuinely using the right scraper (versus e.g. local info) and pointing at the right source folder, as above. I don't know if a full debug log would give more information vs the snippets above as well - that would show the query and result from thetvdb.
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#9
+1 for a season folder!
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#10
http://xbmclogs.com/pzdureahu

There's the debug log.

All my shows are named with the same format - but none of them have given me this problem.

As far as sending a picture of the Scraper info, I don't know how to get to it. If I right-click "TV Shows", all I get are the choices to play, mark as watch or unwatchedHuh Might be because I'm using a shared SQL library?
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#11
You'll probably want to be sure you've removed all banned addons and repos from your install when asking for help here.

And as I suspected, you're having problems because you've set the incorrect directory as your source for this series:

Debug Log Wrote:16:15:06 T:139859893085952 DEBUG: VideoInfoScanner: No NFO file found. Using title search for 'smb://192.168.1.100/shares/TV/Code Black/s01e02.mp4'
16:15:06 T:139859893085952 DEBUG: FindMovie: Searching for 's01e02' using The TVDB scraper (path: '/home/scott/.kodi/addons/metadata.tvdb.com', content: 'tvshows', version: '1.8.3')

Those log entries indicate the scraper is looking for a TV show named "s01e02" (and "s01e03", "s01e04", etc.), which clearly will not work. The scraper has no idea it should be looking for a TV show named "Code Black".

Set your source for TV shows to be "smb://192.168.1.100/shares/TV/" instead of "smb://192.168.1.100/shares/TV/Code Black/", and try again (of course after cleaning up your Kodi install to remove banned/illegal addons and repos).
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#12
So I removed it as a source and now it's not scanning smb://192.168.1.100/shares/TV/Code Black/ at all. When I look in the log, it just skips right over it, even though "TV Shows" is set to scan smb://192.168.1.100/shares/TV/.
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#13
Anecdotal evidence isn't going to get you very far. In my previous reply I meant to add "...and post a new debug log" to the end of my last sentence.

I would check the scraper settings for the "Code Black" directory (Videos -> Files -> [Name of TV Shows Source] -> Code Black; open context menu, select "Change Content"). Make sure the settings there match those of a working directory in your library. From the context menu from the same location you can also try "TV Show Information" and/or "Scan for new content". I seem to recall if a show is not in the library, and "TV Show Information" is selected, it will trigger the scraper to search for a match and add the contents to the library.
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#14
I removed advancedsettings.xml and added smb://192.168.1.100/shares/TV as a new video source. When scanned the folder, it found Code Black and the episodes.

This makes me believe the name format for the folder and file does not impact Kodi. It must have something to do with my SQL DB on 192.168.1.100.

Quote:I would check the scraper settings for the "Code Black" directory (Videos -> Files -> [Name of TV Shows Source] -> Code Black; open context menu, select "Change Content"). Make sure the settings there match those of a working directory in your library. From the context menu from the same location you can also try "TV Show Information" and/or "Scan for new content". I seem to recall if a show is not in the library, and "TV Show Information" is selected, it will trigger the scraper to search for a match and add the contents to the library.

Before I removed advancedsettings.xml, I tried to follow these instructions. When I followed Videos > Files, "TV Shows" was the closest option I had to choose from. If I followed that, it took me to my library, where Code Black was missing from.

Like I said, I now think this has more to do with the SQL DB. If anyone can point me in the direction I need to follow to check this out, please let me know. I could be completely wrong on this, so please let me know that too!

Thanks,

Scott
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#15
Anyone, thoughts?
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