[manuelkuehner]

I am using Kodi 16.1 in a Windows 10 (64 bit) machine. Today I encountered errors that caused Kodi to freeze. Here's the log:

Code:

21:02:23 T:1172   ERROR: XFILE::CDirectory::GetDirectory - Error getting
21:03:53 T:3580  NOTICE: Storing total System Uptime
21:03:53 T:3580  NOTICE: Saving settings
21:03:53 T:3580  NOTICE: stop all
21:03:55 T:5272  NOTICE: Skin Helper Service --> Shutdown requested !
21:03:55 T:5272  NOTICE: Skin Helper Service --> BackgroundsUpdater - stop called
21:03:55 T:5272  NOTICE: Skin Helper Service --> ListItemMonitor - stop called
21:03:55 T:5272  NOTICE: Skin Helper Service --> WebService - stop called
21:03:55 T:5272  NOTICE: Skin Helper Service --> skin helper service version 1.0.90 stopped
21:04:06 T:1172   ERROR: XFILE::CDirectory::GetDirectory - Error getting

All my movies are on a NAS system if that's important. Could it be that the NAS was busy aor what does the error mean?

[BigNoid]

That error surely doesn't freeze Kodi. Full debug log (wiki) please.

[manuelkuehner]

Hello BigNoid,
thanks for your reply. I out the log file here (as suggested in your provided link):

http://pastebin.com/yPpUCpGK

To be clear - I experienced several freezes that lasted at least 5 seconds (and more). It's not clear if maybe it's a Windows problem of course. The Windows installation is brand new by the way.

[BigNoid]

That is not a debug log. Please make a full debug log so we can see whats going on. See link in my first post how to make a debug log.

Edit: if you followed the link you forgot to turn on debugging first.

[sai7]

Hello,

Please, reply if anyone known this problems solution.
I am getting same problem i.e
ERROR: XFILE::CDirectory::GetDirectory - Error getting plugin://plugin.video.
I downloaded kodi's new version (kodi-16.1-Jarvis.exe) and I am getting this issue with my application.
Please have a look to log file please,
give me hint and solution why this issue is going to occured with kodi 16.1 because it was working application
with old version.

10:31:42 T:4392 NOTICE: special://profile/ is mapped to: special://masterprofile/
10:31:42 T:4392 NOTICE: -----------------------------------------------------------------------
10:31:42 T:4392 NOTICE: Starting Kodi (16.1 Git:20160424-c327c53). Platform: Windows NT x86 32-bit
10:31:42 T:4392 NOTICE: Using Release Kodi x32 build
10:31:42 T:4392 NOTICE: Kodi compiled Apr 24 2016 by MSVC 180040629 for Windows NT x86 32-bit version 6.0 (0x06000000)
10:31:42 T:4392 NOTICE: Running on Windows 7 SP1, kernel: Windows NT x86 32-bit version 6.1
10:31:42 T:4392 NOTICE: Host CPU: Intel® Pentium® CPU G2020 @ 2.90GHz, 2 cores available
10:31:42 T:4392 NOTICE: Desktop Resolution: 1360x768 32Bit at 60Hz
10:31:42 T:4392 NOTICE: Running with administrator rights
10:31:42 T:4392 NOTICE: Aero is enabled
10:31:42 T:4392 NOTICE: special://xbmc/ is mapped to: E:\Kodi
10:31:42 T:4392 NOTICE: special://xbmcbin/ is mapped to: E:\Kodi
10:31:42 T:4392 NOTICE: special://masterprofile/ is mapped to: C:\Users\Admin\AppData\Roaming\Kodi\userdata
10:31:42 T:4392 NOTICE: special://home/ is mapped to: C:\Users\Admin\AppData\Roaming\Kodi\
10:31:42 T:4392 NOTICE: special://temp/ is mapped to: C:\Users\Admin\AppData\Roaming\Kodi\cache
10:31:42 T:4392 NOTICE: The executable running is: E:\Kodi\Kodi.exe
10:31:42 T:4392 NOTICE: Local hostname: Dipti-pc
10:31:42 T:4392 NOTICE: Log File is located: C:\Users\Admin\AppData\Roaming\Kodi\kodi.log
10:31:42 T:4392 NOTICE: -----------------------------------------------------------------------
10:31:42 T:4392 NOTICE: load settings...
10:31:42 T:4392 WARNING: CSettingString: unknown options filler "timezonecountries" of "locale.timezonecountry"
10:31:42 T:4392 WARNING: CSettingString: unknown options filler "timezones" of "locale.timezone"
10:31:42 T:4392 NOTICE: No settings file to load (special://xbmc/system/advancedsettings.xml)
10:31:42 T:4392 NOTICE: No settings file to load (special://masterprofile/advancedsettings.xml)
10:31:42 T:4392 NOTICE: Default DVD Player: dvdplayer
10:31:42 T:4392 NOTICE: Default Video Player: dvdplayer
10:31:42 T:4392 NOTICE: Default Audio Player: paplayer
10:31:42 T:4392 NOTICE: Disabled debug logging due to GUI setting. Level 0.
10:31:42 T:4392 NOTICE: Log level changed to "LOG_LEVEL_NORMAL"
10:31:42 T:4392 NOTICE: CMediaSourceSettings: loading media sources from special://masterprofile/sources.xml
10:31:42 T:4392 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
10:31:42 T:4392 NOTICE: Loaded playercorefactory configuration
10:31:42 T:4392 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
10:31:42 T:4392 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
10:31:42 T:3420 NOTICE: Found 2 Lists of Devices
10:31:42 T:3420 NOTICE: Enumerated DIRECTSOUND devices:
10:31:42 T:3420 NOTICE: Device 1
10:31:42 T:3420 NOTICE: m_deviceName : {7300E748-E65B-4AC9-B1A5-814C9ACB3AA3}
10:31:42 T:3420 NOTICE: m_displayName : SPDIF - Realtek Digital Output (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_displayNameExtra: DIRECTSOUND: Realtek Digital Output (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_deviceType : AE_DEVTYPE_IEC958
10:31:42 T:3420 NOTICE: m_channels : FL,FR
10:31:42 T:3420 NOTICE: m_sampleRates : 48000
10:31:42 T:3420 NOTICE: m_dataFormats : AE_FMT_FLOAT,AE_FMT_AC3,AE_FMT_DTS
10:31:42 T:3420 NOTICE: Device 2
10:31:42 T:3420 NOTICE: m_deviceName : {803AEA3D-1A8D-4380-8A3F-FCD1FAA9533F}
10:31:42 T:3420 NOTICE: m_displayName : Speakers - Speakers (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_displayNameExtra: DIRECTSOUND: Speakers (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_deviceType : AE_DEVTYPE_PCM
10:31:42 T:3420 NOTICE: m_channels : FL,FR
10:31:42 T:3420 NOTICE: m_sampleRates : 48000
10:31:42 T:3420 NOTICE: m_dataFormats : AE_FMT_FLOAT
10:31:42 T:3420 NOTICE: Device 3
10:31:42 T:3420 NOTICE: m_deviceName : default
10:31:42 T:3420 NOTICE: m_displayName : default
10:31:42 T:3420 NOTICE: m_displayNameExtra:
10:31:42 T:3420 NOTICE: m_deviceType : AE_DEVTYPE_PCM
10:31:42 T:3420 NOTICE: m_channels : FL,FR
10:31:42 T:3420 NOTICE: m_sampleRates : 48000
10:31:42 T:3420 NOTICE: m_dataFormats : AE_FMT_FLOAT
10:31:42 T:3420 NOTICE: Enumerated WASAPI devices:
10:31:42 T:3420 NOTICE: Device 1
10:31:42 T:3420 NOTICE: m_deviceName : {7300E748-E65B-4AC9-B1A5-814C9ACB3AA3}
10:31:42 T:3420 NOTICE: m_displayName : SPDIF - Realtek Digital Output (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_displayNameExtra: WASAPI: Realtek Digital Output (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_deviceType : AE_DEVTYPE_IEC958
10:31:42 T:3420 NOTICE: m_channels : FL,FR
10:31:42 T:3420 NOTICE: m_sampleRates : 192000,96000,48000,44100
10:31:42 T:3420 NOTICE: m_dataFormats : AE_FMT_DTS,AE_FMT_AC3,AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE
10:31:42 T:3420 NOTICE: Device 2
10:31:42 T:3420 NOTICE: m_deviceName : {803AEA3D-1A8D-4380-8A3F-FCD1FAA9533F}
10:31:42 T:3420 NOTICE: m_displayName : Speakers - Speakers (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_displayNameExtra: WASAPI: Speakers (Realtek High Definition Audio)
10:31:42 T:3420 NOTICE: m_deviceType : AE_DEVTYPE_PCM
10:31:42 T:3420 NOTICE: m_channels : FL,FR,FC,LFE,BL,BR
10:31:42 T:3420 NOTICE: m_sampleRates : 192000,96000,48000,44100
10:31:42 T:3420 NOTICE: m_dataFormats : AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_LPCM
10:31:42 T:3420 NOTICE: Device 3
10:31:42 T:3420 NOTICE: m_deviceName : default
10:31:42 T:3420 NOTICE: m_displayName : default
10:31:42 T:3420 NOTICE: m_displayNameExtra:
10:31:42 T:3420 NOTICE: m_deviceType : AE_DEVTYPE_PCM
10:31:42 T:3420 NOTICE: m_channels : FL,FR,FC,LFE,BL,BR
10:31:42 T:3420 NOTICE: m_sampleRates : 192000,96000,48000,44100
10:31:42 T:3420 NOTICE: m_dataFormats : AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_LPCM
10:31:43 T:4392 NOTICE: Running database version Addons20
10:31:43 T:4392 NOTICE: ADDONS: Using repository repository.xbmc.org
10:31:43 T:4392 NOTICE: Found screen: Generic PnP Monitor on Intel® HD Graphics, adapter 0.
10:31:43 T:4392 NOTICE: Primary mode: 1360x768@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Additional mode: 320x200@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 320x240@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 400x300@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 512x384@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 640x480@ 59.94 - Full Screen
10:31:43 T:4392 NOTICE: Additional mode: 640x480@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 800x600@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 1024x768@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 1280x600@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 1280x720@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 1280x768@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Previous line repeats 2 times.
10:31:43 T:4392 NOTICE: Additional mode: 1360x768@ 60.00 - Full Screen
10:31:43 T:4392 NOTICE: Checking resolution 16
10:31:43 T:4392 NOTICE: Running database version Addons20
10:31:43 T:4392 NOTICE: Running database version ViewModes6
10:31:43 T:4392 NOTICE: Running database version Textures13
10:31:43 T:4392 NOTICE: Running database version MyMusic56
10:31:43 T:4392 NOTICE: Running database version MyVideos99
10:31:43 T:4392 NOTICE: Running database version TV29
10:31:43 T:4392 NOTICE: Running database version Epg11
10:31:43 T:4392 WARNING: JSONRPC: Could not parse type "Setting.Details.SettingList"
10:31:43 T:4392 NOTICE: ActiveAE DSP - starting
10:31:43 T:4392 NOTICE: initialize done
10:31:43 T:4392 NOTICE: Running the application...
10:31:43 T:4392 NOTICE: starting upnp client
10:31:43 T:4480 NOTICE: ES: Starting UDP Event server on 127.0.0.1:9777
10:31:43 T:4480 NOTICE: UDP: Listening on port 9777
10:32:32 T:4392 ERROR: XFILE::CDirectory::GetDirectory - Error getting plugin://plugin.video.iptv/?data=%7c%7c%7c%7c%7ccategory%7c&memberID=8139&mode&sessionID=1ac0ddb02d3611e6b9677c05070ff2d2
10:32:32 T:4392 ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.video.iptv/?data=%7c%7c%7c%7c%7ccategory%7c&memberID=8139&mode&sessionID=1ac0ddb02d3611e6b9677c05070ff2d2) failed
10:32:37 T:4392 ERROR: XFILE::CDirectory::GetDirectory - Error getting plugin://plugin.video.iptv/?data=%7c%7c%7c%7c%7ccategory%7c&memberID=8139&mode&sessionID=1ac0ddb02d3611e6b9677c05070ff2d2
10:32:37 T:4392 ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.video.iptv/?data=%7c%7c%7c%7c%7ccategory%7c&memberID=8139&mode&sessionID=1ac0ddb02d3611e6b9677c05070ff2d2) failed


This is also one error occured
19:22:35 T:6656 ERROR: dllFreeLibrary - Invalid hModule specified

[manuelkuehner]

That is not a debug log. Please make a full debug log so we can see whats going on. See link in my first post how to make a debug log.

Edit: if you followed the link you forgot to turn on debugging first.

Thanks for the answer - I solved the problem: It was a graphic card problem. I changed the rendering method and now the error is gone.