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Titian · 2016-09-20, 06:05

Hello, hope someone can help me.

Since i have updated last Kodi while i watch a video the controls button as for example out of sync subtitle options or volume or even forward are missing. I hope to be fixed please.

Kind regards

huizingajm · 2016-09-20, 15:56

If you want something fixed you need to provide a debug log. Just saying something is broken and then saying fix it does not help.

http://kodi.wiki/view/Debug_log

Titian · 2016-09-22, 05:05

Hi, thanks for your reply, just i hope i understood right how to get the log file. please see below the link of the log file and also for the 2 photos, the first photo shows that the video has no setting or subtitle buttons the other photo is how it should be and how it was working when i had confluence and not estuary.

many thanks

https://past.unbuntu.com/23212178/ (log file)

http://i.imgur.com/hKvhsjg.jpg

http://i.imgur.com/ZRUouU0.jpg

Gracus · 2016-09-22, 05:41

1- the log file link does not work

2- is it just me or both pictures are from estuary?

Titian · 2016-09-22, 07:22

Hi thanks for reply.

1. I dont know why the log file does not work maybe i did it wrong, can you please guide me if you know?

2. Yes both photos are from estuary, they are just as example to explain the problem of missing buttons that im asking for

**Dangelus** · 2016-09-22, 09:37

(2016-09-22, 07:22)Titian Wrote: Hi thanks for reply.

1. I dont know why the log file does not work maybe i did it wrong, can you please guide me if you know?

2. Yes both photos are from estuary, they are just as example to explain the problem of missing buttons that im asking for

You need to provide a fixed link to your log for support.

**black_eagle** · 2016-09-22, 09:48

Correct link for the OP's log is http://paste.ubuntu.com/23212178/ however, I would suggest to @Titian that you remove all the repositories other than the official one because -

1) Any add-on from any of those other repositories could potentially be causing your issue
2) No-one on this site can support you whilst you have them installed

So, uninstall all those repos and any add-ons from them, try again with a 'clean' version of Kodi and see if the issue persists. If it does, post a new debug log (wiki) without any of the aforementioned stuff in it and you'll get some help.

Titian · 2016-10-10, 03:03

(2016-09-22, 09:48)black_eagle Wrote: Correct link for the OP's log is http://paste.ubuntu.com/23212178/ however, I would suggest to @Titian that you remove all the repositories other than the official one because -

1) Any add-on from any of those other repositories could potentially be causing your issue
2) No-one on this site can support you whilst you have them installed

So, uninstall all those repos and any add-ons from them, try again with a 'clean' version of Kodi and see if the issue persists. If it does, post a new debug log (wiki) without any of the aforementioned stuff in it and you'll get some help.

Hi, really thanks for the suggestion. i have tried to remove kodi and reinstall it but still i cannot see the osd on videos, strange thing is that i can manage to see if i use the kodi remote app thru mobile.

Sorry still im not able to get the logfile...i have tried many times but always it shows that cannot upload it :-(

dramacool · (This post was last modified: 2016-10-11, 15:47 by dramacool.)

You need to provide a fixed link to your log for support.