Kodi 17 - keeps crashing on my Windows 10

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glock001 Offline
Junior Member
Posts: 3
Joined: Jun 2017
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Post: #1
Hi

Need help here, just installed Krypton 17.3, every time i open it it crashes, stating "windows will close the program and notify you if a solution is available" All video drivers are updated to the latest along with all other drivers. Kodi worked without any issues on Jarvis, just when upgraded to Krypton that this has started, tried running as administrator, works for while then crashes.

Richard
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bry Offline
Team-Kodi Member
Posts: 3,537
Joined: Jan 2011
Reputation: 49
Post: #2
No debug log (wiki) via pastebin no support

first_time_user (wiki) | free content (wiki) | forum rules (wiki) | PVR (wiki) | Debug Log (wiki)

IMPORTANT:
The official Kodi version does not contain any content what so ever. This means that you should provide your own content from a local or remote storage location, DVD, Blu-Ray or any other media carrier that you own. Additionally Kodi allows you to install third-party plugins that may provide access to content that is freely available on the official content provider website. The watching or listening of illegal or pirated content which would otherwise need to be paid for is not endorsed or approved by Team Kodi.
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glock001 Offline
Junior Member
Posts: 3
Joined: Jun 2017
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Post: #3
im trying to install the log file add on from the Kodi repository, but its not giving me enough time to carry this out before the Kodi application crashes.
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Gracus Offline
Moanbag
Posts: 1,292
Joined: Jun 2016
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Location: Saint-Brieuc, France
Post: #4
No need for addon

-follow the link given by bry
-use the advanced method by using advancedsettiings.xml file to trigger the log
-launch kodi
-one kodi have crashed you will find your log in your userdata folder
-copy/paste the content of your log file to https://pastebin.com/
-post here the link they will give to you after you use the "create new paste" button

Moanbag is in da place!
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glock001 Offline
Junior Member
Posts: 3
Joined: Jun 2017
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Post: #5
trying to install the advancedsettings .xml via the maintenance addon program but Kodi crashed before i can trigger it
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Gracus Offline
Moanbag
Posts: 1,292
Joined: Jun 2016
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Location: Saint-Brieuc, France
Post: #6
(2017-06-18 16:50)glock001 Wrote:  trying to install the advancedsettings .xml via the maintenance addon program but Kodi crashed before i can trigger it

1- advancedsettings.xml file must be done from outside kodi
2- pretty sure kodi does not come with a "maintenance addon"
3- if you have a maintenance addon, then you already succeded in addon installation before you got this issue
4- maintenance addons are banned addons (wiki) so no support

Only advice: reinstall kodi from scratch (without any fancy addons) and post a link to your debug log if you still have issues

Moanbag is in da place!
(This post was last modified: 2017-06-18 16:57 by Gracus.)
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