[gianni_1963]

Hi to everybody, I just installed last version of Kody (17.1) under the xubuntu SO.
Before I had it under Openelec, but I don't remember which release was; I try to configure the audio features but I find an annoying problem, the passthrough is grayed and there are not the option I had in the previous installation.
The result is sound isn't in multichannel output (usually I streaming movies with AAC in HD, so I suppose they are also in multichannel).
If I played normal DVD in Ubuntu (for example with VLC) the output is correct so the sound card is well configurated.
The output is made through a S/PIDF, and is well configurated also in Kodi.
Any suggestions will be appreciated
Regards

[nickr]

Can you please post:

1. Screenshots of your audio settings in Kodi

2. A debug log (wiki)

[gianni_1963]

Nickr, thanks a lot for your prompt reply; I created an account in pastebin.com, but you need a special log or I just start the vision of one movie for few minutes, than stop it and save the log ?

[Karellen]

At this stage, just a standard debug log. Use the Basic method in the link provided by nickr. Enable Debugging, Restart Kodi, then let the movie play a few minutes.

Upload to pastebin. An account is not required as it is free for anyone to use.

To upload the photo, use... https://imgbb.com/ This is also free and requires no account.

[wsnipex]

on linux the recommended way to upload a log is:
make sure pastebinit is installed:

Code:

sudo apt install pastebinit

upload log:

Code:

pastebinit ~/.kodi/temp/kodi.log

[gianni_1963]

...many thanks to everybody; I'll make it tonight.

[gianni_1963]

This is the first half screen
https://ibb.co/bCfiEa

this the second half
https://ibb.co/bGXr0F
in this second you will see the grayed option of Passthrough

Off Topic > do you know the meaning of this tag https://ibb.co/fpjofF

in the next post the log

Edit > sorry is in Italian, but I hope is enough clear

[gianni_1963]

This is the link for the log

http://paste.ubuntu.com/25014260/

[Karellen]

@gianni_1963

Your log is no good...

1. You need to enable debugging- Settings>System Settings>Logging, then restart Kodi
2. Post the full log. No edits.

[nickr]

@gianni_1963 I suspect the answer lies in here

http://kodi.wiki/view/PulseAudio

[gianni_1963]

HI, I didnt find the menu LOGGING, but I activated the JOURNALD LOG KSstemlog< is it the correct one ?
This is the result
http://paste.ubuntu.com/25016618/

If I well understand the log, all sound device showed said 'm_streamTypes : No passthrough capabilities'
Is it this the problem ?

[gianni_1963]

Apologize me but I just checked the previous log and is almost the same at the one I posted
@Karellen could you please tell me if the instruction you gave are for Xubuntu ? Because I didn't find the menu you mentioned

[fritsch]

See the above wiki link. It explains your options in detail.

[gianni_1963]

SOLVED
Thanks to everybody, in effect was a problem of PulseAudio and I realised it when I saw different windows from the wiki, so I installed from the software center last release of PulseAudio then appear the same option of wiki screen shot.
It's strange that a fresh installation of Ubuntu doesn't have the PulseAudio updated...
Any​ way, all works correctly also the multi-channels came out so I can hear my movie in Dolby digital !!!