v17 I am not able to play any of my files at all, though it was working fine few days ago
Rippoholic
Member
Posts: 80
#1
Sad  2017-11-10, 08:19
As title:

A few days ago I was watching through Supernatural and able to watch everything just fine, though I booted up Kodi today and it wont play any of my files at all.

All my files I ripped myself with DVDFab to MKV's, some ISO's, and I have tried to play both file types of my dvd and blu ray rips, but they simply will not play.

I have unintsalled and ripped everything to do with Kodi off my dedicated media player system, re installed and re scanned all my content with various different previous Kodi versions, 17.1/.3/.5, etc.... but none of that has helped at all, even with the standard default settings. I do NOT use any unofficial addons, and all of my files I rip myself the same way I have done so for years.

I am running:
Windows 10 64bit
AMD 8350 8 core 64bit processor @ 4.01ghz
nVidia GTX 960 Driver Version - 388.13
16gb of ram

Any help would be greatly appreciated, as it's movie day with my daughter this foughtnight. I have also tried some nightly builds with no luck.

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nickr
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Posts: 19,982
#2
2017-11-10, 08:22
debug log (wiki) please (yes that IS a link).
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Rippoholic
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Posts: 80
#3
2017-11-10, 08:25
(2017-11-10, 08:22)nickr Wrote: debug log (wiki) please (yes that IS a link).

Yep, was just sorting that, had to do it in two halfs as there were too many characters for the post Wink
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nickr
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#4
2017-11-10, 08:29
I deleted your log post, if you read the stuff I pointed to you would know not to post the log inline here. Use a paste site like pastebin.com or paste.ubuntu.com please.
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Rippoholic
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#5
2017-11-10, 08:34
(2017-11-10, 08:29)nickr Wrote: I deleted your log post, if you read the stuff I pointed to you would know not to post the log inline here. Use a paste site like pastebin.com or paste.ubuntu.com please.

Ah ok, thank you. Thought it was a bit long. Been up most the night trying to sort this, 6:33 am here
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Rippoholic
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#6
2017-11-10, 08:40
Right, think this should be it

https://paste.ubuntu.com/25930032

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nickr
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Posts: 19,982
#7
2017-11-10, 08:48
I don't know why, but kodi can't seem to find your file in the place the database thinks it is, there are lines like
Code:
ERROR: Error creating player for item F:\Films - Blu-Ray 2\Wonder Woman (2017)\Wonder Woman (2017).mkv (File doesn't exist?)

I wonder if your F: drive has shifted drive letter, or is broken, or the cable fell out, or permissions have changed?
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Karellen
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Posts: 20,226
#8
2017-11-10, 08:50
On another note, I did notice your audio drivers are incorrectly set, but they won't be the cause of the above issue. You have this...
Quote:06:34:24.915 T:11096 NOTICE: m_deviceName : {64606CFE-98D2-47A0-98F3-F8C4FF841EA8}
06:34:24.915 T:11096 NOTICE: m_displayName : HDMI - DENON-AVR-4 (NVIDIA High Definition Audio)
06:34:24.915 T:11096 NOTICE: m_displayNameExtra: WASAPI: DENON-AVR-4 (NVIDIA High Definition Audio)
06:34:24.915 T:11096 NOTICE: m_deviceType : AE_DEVTYPE_HDMI
06:34:24.915 T:11096 NOTICE: m_channels : FL,FR
06:34:24.915 T:11096 NOTICE: m_sampleRates : 192000,48000,44100

Notice you have only two channels, but you should have this (from my system)...
Quote:18:30:34.005 T:5812 NOTICE: Device 3
18:30:34.005 T:5812 NOTICE: m_deviceName : {FD551FDC-045D-45B7-862F-C3E5A4D02E68}
18:30:34.005 T:5812 NOTICE: m_displayName : HDMI - DENON-AVRHD (Intel® Display Audio)
18:30:34.005 T:5812 NOTICE: m_displayNameExtra: WASAPI: DENON-AVRHD (Intel® Display Audio)
18:30:34.005 T:5812 NOTICE: m_deviceType : AE_DEVTYPE_HDMI
18:30:34.005 T:5812 NOTICE: m_channels : FL,FR,FC,LFE,BL,BR,SL,SR
18:30:34.005 T:5812 NOTICE: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000
Notice 8 channels. You need to go into your Windows Audio drivers and set up the correct speaker configuration. (Once done, you probably won't notice a difference)
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Links to : HOW-TO:Create Music Library (wiki) | HOW-TO:Create_Video_Library (wiki)  ||  Artwork (wiki) | Basic controls (wiki) | Import-export library (wiki) | Movie sets (wiki) | Movie universe (wiki) | NFO files (wiki) | Quick start guide (wiki)
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nickr
Retired Team-Kodi Member
Posts: 19,982
#9
2017-11-10, 08:53
@Karellen, I usually search for onplay to find where a playback starts, but in this log I only get onplaybackstopped. Nevertheless he clearly tries to play the wonder woman file, at least twice.
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Karellen
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Posts: 20,226
#10
2017-11-10, 08:55
@nickr, thanks for the tip. I'll add it to my list of search terms. I did immediately modify my post when I saw you had found it. Smile
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Rippoholic
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Posts: 80
#11
2017-11-10, 08:59
(2017-11-10, 08:48)nickr Wrote: I don't know why, but kodi can't seem to find your file in the place the database thinks it is, there are lines like
Code:
ERROR: Error creating player for item F:\Films - Blu-Ray 2\Wonder Woman (2017)\Wonder Woman (2017).mkv (File doesn't exist?)

I wonder if your F: drive has shifted drive letter, or is broken, or the cable fell out, or permissions have changed? 

Nope, I checked all that. Watched Wonder Woman the other day fine and also a few episodes from Supernatural which are both on different drives.

I also removed and reset the sources and rescanned them.
 
(2017-11-10, 08:50)Karellen Wrote: On another note, I did notice your audio drivers are incorrectly set, but they won't be the cause of the above issue. You have this...
Quote:06:34:24.915 T:11096 NOTICE: m_deviceName : {64606CFE-98D2-47A0-98F3-F8C4FF841EA8}
06:34:24.915 T:11096 NOTICE: m_displayName : HDMI - DENON-AVR-4 (NVIDIA High Definition Audio)
06:34:24.915 T:11096 NOTICE: m_displayNameExtra: WASAPI: DENON-AVR-4 (NVIDIA High Definition Audio)
06:34:24.915 T:11096 NOTICE: m_deviceType : AE_DEVTYPE_HDMI
06:34:24.915 T:11096 NOTICE: m_channels : FL,FR
06:34:24.915 T:11096 NOTICE: m_sampleRates : 192000,48000,44100

Notice you have only two channels, but you should have this (from my system)...
Quote:18:30:34.005 T:5812 NOTICE: Device 3
18:30:34.005 T:5812 NOTICE: m_deviceName : {FD551FDC-045D-45B7-862F-C3E5A4D02E68}
18:30:34.005 T:5812 NOTICE: m_displayName : HDMI - DENON-AVRHD (Intel® Display Audio)
18:30:34.005 T:5812 NOTICE: m_displayNameExtra: WASAPI: DENON-AVRHD (Intel® Display Audio)
18:30:34.005 T:5812 NOTICE: m_deviceType : AE_DEVTYPE_HDMI
18:30:34.005 T:5812 NOTICE: m_channels : FL,FR,FC,LFE,BL,BR,SL,SR
18:30:34.005 T:5812 NOTICE: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000
Notice 8 channels. You need to go into your Windows Audio drivers and set up the correct speaker configuration. (Once done, you probably won't notice a difference) 

Hmm, that is strange. Though when I watched Wonder Woman the other day it played lovely in all it's Dolby Atmos glory, just tested it again on an external player and it's fine.

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Rippoholic
Member
Posts: 80
#12
2017-11-10, 09:00
(2017-11-10, 08:53)nickr Wrote: @Karellen, I usually search for onplay to find where a playback starts, but in this log I only get onplaybackstopped. Nevertheless he clearly tries to play the wonder woman file, at least twice.

Yes that's correct, I tried to play it twice and it wouldn't start at all.

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nickr
Retired Team-Kodi Member
Posts: 19,982
#13
2017-11-10, 09:01
Interesting, I see references to a weird looking playerRoberts Stream 93i 0022613df120

which doesn't seem to exist - I am wondering if it is trying to use this player?
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Rippoholic
Member
Posts: 80
#14
2017-11-10, 09:06
As far as I'm aware it should be using Kodi's player.. I'm not sure what that playerroberts stream is..

The only other players I have on this system are QuickTime, VLC and DVDFab Player.
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Rippoholic
Member
Posts: 80
#15
2017-11-10, 09:10
Oh, I do have a Roberts Radio in the other room, it's a DAB/FM/Internet radio, so it certainly can't be trying to use that can it?
https://www.robertsradio.com/uk/products...stream-93i
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I am not able to play any of my files at all, though it was working fine few days ago0