[johnnyrugby]

I purchased a paid sub to giant iptv 3 weeks ago and installed it on my firestick via kodi. All was working well until today and the channels are being blocked somehow. I used the url and signed into smart iptv and it works but I want to use it on kodi as I don't want to pay even more than I have already when the trial version ends. Any ideas as to why it stopped working overnight? Is it possible that if I install version 16 it'll work?

[Klojum]

To receive meaningful assistance you will need to provide a full debug log.

The instructions are here... debug log (wiki)

If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.

If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file.

In both instances, you should see the word DEBUG throughout the log.

Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Always use a paste site like pastebin.com. Post the link to your pasted log in the forum

[DarrenHill]

If you're paying someone then surely they are who you should be asking for the support you're paying for?