2018-11-17, 19:35
Tried to login today and noticed I can not access the forum under my normal username (ronvp). Any reason for that??
2018-11-17, 20:17
There is no ban on your ronvp account.
Are you using a VPN? It is quite possible that the IP you have been allocated has previously been banned.
Moved to Website & Forum Issues
Are you using a VPN? It is quite possible that the IP you have been allocated has previously been banned.
Moved to Website & Forum Issues
2018-11-18, 16:51
(2018-11-17, 20:17)Karellen Wrote: There is no ban on your ronvp account.No VPN and still not able to get in. Below is the message I get
Are you using a VPN? It is quite possible that the IP you have been allocated has previously been banned.
Moved to Website & Forum Issues
Image
2018-11-18, 16:56
Can you try it now?
I've tweaked your account settings for ronvp, as I suspect when you were upgraded to a donor one of the other categories (registered user) may have mistakenly not been set which could perhaps lead to that screen.
I've tweaked your account settings for ronvp, as I suspect when you were upgraded to a donor one of the other categories (registered user) may have mistakenly not been set which could perhaps lead to that screen.
2018-11-18, 16:58
Just tried and it is working again Thanks for the help! BTW, you can now close the Ronvanp account..
2018-11-18, 17:00
Good news.
My suspicion was correct - the registered flag had been missed hence the forum software thought your account hadn't been activated (item 3 in the list on the screen).
Will close the temporary account too and mark this one solved.
My suspicion was correct - the registered flag had been missed hence the forum software thought your account hadn't been activated (item 3 in the list on the screen).
Will close the temporary account too and mark this one solved.
