[Dolphin76]

I've gotten the new update automatically
Had to delete everything and re-install lodi
And Jodi just keeps shutting down
Help please
Thank you

[Dolphin76]

Kodi*

[Karellen]

To receive meaningful assistance you will need to provide a full debug log.

The instructions are here... debug log (wiki)

If you are using the Basic Method, then ensure the following is applied...
1.Enable debugging in Settings>System Settings>Logging,
2.Restart Kodi
3.Replicate the problem.
4.Upload the log to Kodi Paste Site manually or use the Kodi Logfile Uploader. (wiki) With either method post the link to the log back here.

If you are using the Advanced Method ensure you have correctly created and applied the advancedsettings.xml file (wiki)

In both instances, you should see the word DEBUG throughout the log.

Note: Full logs only. No partial or redacted logs
Do NOT post your logs directly into the forum. Use the Kodi Paste Site. Post the link to your pasted log in the forum

[Dolphin76]

thank you for your respond. i'm not a pro at this but i can't even get in kodi it shuts off saying unfortunatly kodi has stop. i've downloaded the app again and it's the same thing?

[Dolphin76]

I've tried the debug
Can't even get a screenshot or a link to put it here.
I don't know what I did but o got it to work yesterday.

This morning it just keeps on shutting down, I got the debug going and it shut off right there in the middle?

Also when I start up kodi ot says 18 leia-rc
That wasn't there before

[Dolphin76]

I'm using an android box if that makes a difference

[Dolphin76]

Can I get some help?
I can't get a debug because the app crashes

[proxymatt]

Have you cleared the app data? This will totally reset Kodi.

Something like: Settings, Apps, find Kodi, clear data.

[Dangelus]

You can clear everything as this user suggests and this will essentially give you a fresh installation. Hopefully this will remove whatever it was causing the crash.

If not or you're not willing to do this you will have to get us a debug log. This can be done even if Kodi crashes immediately if you follow the advanced instructions for obtaining the log as shown to you in the first reply: https://kodi.wiki/view/Log_file/Advanced

[Dolphin76]

Thank you all for the respond
The problem is the android box I'm using that's the issue
So right now I'm using kodi thru a flash drive